Homelocksmith Reviews 79

TrustScore 1.5 out of 5

1.4

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Rated 2 out of 5 stars

Got an estimate quote of £49 to open a door and new locks starting at £39. When the locksmith came out he quoted £200 to open the door. £250 for a new lock. Job was done in under an hour, was a simp... See more

Rated 1 out of 5 stars

Price went from £59 labour and £95 parts to £430 with zero intelligible reasons from Locksmith. Couldn’t explain why, just kept looking at phone and coming up with random numbers. Contact centre staff... See more

Rated 1 out of 5 stars

Called them quotes 30 mins arrival and £50 call out fee + materials needed. Arrived 1 hr 30 mins later. Accessed the locked door with ease (around 3 mins) no additional materials needed. Then quotes... See more

Rated 1 out of 5 stars

God awful. Terrible. Terrible. Terrible. £130 per hour rate. And they charged £90 +VAT (£110) for a replacement part, when it only needed a part worth £30 from screwfix. Pathetic robber... See more

Company details

  1. Locksmith

Information provided by various external sources

We are professional Locksmith in London, with more than a decade of experience. You can reach us day and night, all over London. We ensure that our technicians are competent and available 24/7, for emergency assistance in your area.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

79 reviews

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Replied to 14% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Scammers! Avoid at all cost

I’d give zero if i could! I rang and they quoted £49 for the job, they said they can open the lock without damaging it or the door depending on the mechanism, they never mentioned about callout charge. Anyway, this eastern-european guy turned up, very rude and quite frankly not helpful at all. He tried using this piece of plastic to release the latch, he didn’t put any effort at all. He told me, he will have to destroy the lock and put a new one and quoted me £200! I said I didn’t that kind of money at this time, he then said i can pay £100 in cash and the rest in card. He was very intimidating. I asked if i could have a go with the piece of plastic and i managed to open it MYSELF the first time. He was still charging £49 for doing nothing at all other than intimidate me into paying more.

November 20, 2019
Unprompted review
Rated 1 out of 5 stars

Scamming turds

Scamming turds that grossly overcharge
Advertised as free consultation - charge 59£ for it
Another 150 to drill a snappable lock that took a few mins
30 for a 3£ lock
£20 to screw in the 3£ lock which took 2 seconds. Absolute moronic company that would cost less if they just broke into your house and robbed all your stuff.

October 30, 2019
Unprompted review
Rated 1 out of 5 stars

I called to be informed that the call…

I called to be informed that the call out few would be £59. The total went up by another £91 for drilling 2x holes in the lock which took less than 30 second. Not to mention he had a cordless drill charged and a metal bit ready to go.

Feel this was expensive and a shock to the system when I was informed of this. The work was completed before the total was agreed, on the phone prior I was informed it would be £59 unless a new lock was installed.

October 3, 2019
Unprompted review
Rated 5 out of 5 stars

BOB is the most nicest and most…

BOB is the most nicest and most professional person ever. Super understanding and hard working . i am so thankful for the best service and the best advice. i wish i had more money to tip him for excellent service . i believe his the best employee you have. i will be in touch soon .

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Nicholas visited my home to change my…

Nicholas visited my home to change my locks. He was a very professional, honest and loyal human being and did an exceptional job. Thank you Nicholas... Being very polite even though it was a stressful situation. We wish you all the best for the future.

Kenny from LU2.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Just want to say a big big thankyou to…

Just want to say a big big thankyou to Michael who came to my rescue yesterday, shut the door with my keys in the lock inside. Got the door open and put me a new lock on soooo happy. It was fast efficient friendly service and very resonable. Once again thankyou Michael you were so lovely. I would deffinately recommend.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Arrived quickly - After the initial phone call the locksmith arrived within half an hour.
Our locksmith was very helpful and informative the job was completed to a high standard and our locksmith made sure that we were completely satisfied with the job before he departed.
If you need a locksmith quickly I would highly recommend home locksmith .

September 18, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Amazing service!! George was polite professional and extremely quick at completing the lock change. Would trust and definitely use again. Many thanks George !

May 21, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent services for homelocksmith.

Excellent services for homelocksmith.
I was locked out late in the evening and Martin from Homelocksmith arrived in less then 30 minutes of my initial call. He explain everything very friendly and professional. In a fee minutes from his arrival I was back in my house. I was extremely pleased with his job and with the fact that he double checked if that was my place and if I was allowed to gain entry. Very satisfied with them.
I hope I don’t have to use them again but if I have any problems I definitely know who to call

May 21, 2019
Unprompted review
Rated 5 out of 5 stars

excellent and friendly service

Came back from holiday to discover I had shut my keys in the flat. Bob came out literally 15mins after I called. The whole job was done so quickly. Bob was great. Could have been stressful but want at all.

May 20, 2019
Unprompted review

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