Homemakers Reviews 687

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

First off, my wife and I absolutely love Homemakers! We’ve furnished multiple homes from your company and we always have so much fun browsing your incredible selection of furniture and accessories... See more

Rated 5 out of 5 stars

Wonderful salesperson helped me find this piece. Totally charming young lady listened to what I wanted and gave me expert attention in finding what I was looking for. We took pics and from there I wa... See more

Company replied

Rated 3 out of 5 stars

Homemaker can be a little overwhelming, everything is spread out so far some items are not on the showroom I was trying to find a recliner, or a loveseat that the extended length of it would be at le... See more

Rated 5 out of 5 stars

Friendly Customer Service Over The Phone Customer Service. Simple Website To Use: Add To Cart Checkout Exclusive Home Audio System Brand Name: Technical Pro Vendor Model Number: XFORCE S... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Kitchen Furniture Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

Written by the company

At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!

Voted Best Des Moines Furniture Store for Over 31 years!

Written by the company

Huge Selection, From on-Trend to Traditional Styles
As one of the largest furniture stores in the country, we have everything you need to complete your home. We bring in over 2000 new items each day, on average. That’s a lot of furniture! Our two-story, 215,000 square foot showroom (nearly the size of four football fields) has over 11,000 products to browse, plus an in-store collection of seasonal décor. Whether you’re looking in the Hm Outlet or Clearance Center for affordable first-home furniture or want heirloom-quality pieces to pass down through generations, you’re sure to find what you need when you shop Homemakers.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

687 reviews

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Rated 1 out of 5 stars

Not sure why I have to wait 2 months

Not sure why I have to wait 2 months

July 2, 2025
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Reply from Homemakers

We regret that the rug is on back order with the manufacture. We will notify you as soon as it arrives. We apologize for the delay and appreciate your feedback. Thank you!

Rated 3 out of 5 stars

Did not give me rebate as stated

The homegoods site said I would get $25 off my purchase if it was over a certain amount and if I gave contact info. I did all that and received no code for the $25 off my purchase. I responded to their email, yet still nothing. Be weary, now will I only be hassled by continuous texts and emails, all for nothing?! Frustrating

June 27, 2025
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Reply from Homemakers

We regret that you didn't receive the promised discount code after providing your contact information. We would recommend advising checking your emails (spam/promotional tab as well) for the confirmation email. Once you confirm subscription the coupon will be sent to you shortly.We appreciate you bringing this to our attention. We'll investigate this issue to prevent future occurrences. We value your feedback.

Rated 5 out of 5 stars

Great service

Great service, easy to order on line, I called in for a few questions and the person on line was very helpful!

June 28, 2025
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Reply from Homemakers

We're happy to hear that you found our online ordering process easy and our service helpful. We appreciate you taking the time to share your positive experience with us!

Rated 1 out of 5 stars

Transaction failed but still showed…

Transaction failed but still showed pending on my credit card

June 27, 2025
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Reply from Homemakers

We're sorry you encountered this issue. We'll investigate why the transaction is pending despite its failure. Thanks for your feedback. Please feel free to contact us at
CustomerServiceManagers@homemakers.com for further assistance.

Rated 5 out of 5 stars

easy to transact

June 27, 2025
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Reply from Homemakers

It was a pleasure serving you,Tara! We appreciate your business and taking the time to share your positive feedback with us.

Rated 5 out of 5 stars
Homemakers logo

Reply from Homemakers

We're happy to hear that ordering online was easy for you! Thank you for your positive feedback; we appreciate it.

Rated 4 out of 5 stars

Good but it didn’t give me the $25 off…

Good but it didn’t give me the $25 off code

June 21, 2025
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Reply from Homemakers

We appreciate your feedback. We're sorry the discount code wasn't provided and will look into this issue. You can reach out to us to resolve this at your earliest convenience @ ContactUs@Homemakers.com. Thank you!

Rated 5 out of 5 stars

easy check out

easy check out
2025

June 20, 2025
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Reply from Homemakers

We're glad you found the checkout process easy. Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

Emailing with Lupe Perez was awesome

Emailing with Lupe Perez was awesome. Helped a lot.

June 18, 2025
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Reply from Homemakers

We're happy to hear that the email support was helpful. Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

Saved $100

I saved $100 from what my local store in Iowa was charging. Hoping the items arrive as shown and in a timely manner!

June 16, 2025
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Reply from Homemakers

We're happy to hear that you saved money compared to your local store! We hope your items arrive as expected and in a timely manner. Thanks for your order!

Rated 5 out of 5 stars

Always a pleasure shopping at…

Always a pleasure shopping at Homemakers furniture.
You get quality service, great prices, and quick delivery. The delivery guys are always wonderful and careful. It's the best!

June 14, 2025
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Reply from Homemakers

We're happy to hear that you consistently have a wonderful shopping experience with us. It's great to know you appreciate our quality service, prices, and delivery. We're also glad our delivery team's care is noticeable. Thanks for your positive feedback!

Rated 3 out of 5 stars

I tried to use the $25 off coupon for…

I tried to use the $25 off coupon for orders above $499 but was never sent the code

June 13, 2025
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Reply from Homemakers

We regret you didn't receive the coupon code for your order. We appreciate you bringing this to our attention. We recommend that you check (spam/promotional tab as well) for the confirmation email. Once you confirm your subscription the coupon will be sent to you shortly. Let us know if you have any further questions, you can also reach us at ContactUs@Homemakers.com, thank you!

Rated 5 out of 5 stars

Found what I wanted and ordered online

Found what I wanted and ordered online. Will pick up tomorrow. Quick and easy!

June 12, 2025
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Reply from Homemakers

We're happy to hear that you found what you wanted and that ordering online was quick and easy! Thank you for your order, and we look forward to seeing you tomorrow for pickup.

Rated 5 out of 5 stars

I had the best experience today

I had the best experience today, which is why we keep coming back. I was in a chat with a nice guy named Shane, he helped me. A nice lady called me that was viewing our chat and knew she could help be further. Her coworked in patio, Kim, called and gave me the sku # to the table that would match what we currently have. For now, we are purchasing an additional chair to see how it goes with our current table. Thank you so much Homemakers

June 12, 2025
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Reply from Homemakers

We're glad you enjoyed your experience. It's wonderful to hear that our team provided such helpful support. We appreciate your continued patronage and thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Wonderful salesperson

Wonderful salesperson helped me find this piece. Totally charming young lady listened to what I wanted and gave me expert attention in finding what I was looking for. We took pics and from there I was able to make final selection so I could purchase online and pick up at our convenience, She was the best salesperson I’ve ever had at Homemakers. We’ve been customers for over 40 years.

June 10, 2025
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Reply from Homemakers

We're happy to hear that you had such a positive experience! It's wonderful that our team member provided expert attention and found the perfect piece for you. We appreciate your long-term patronage and value your feedback.

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