Homemakers Reviews 687

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First off, my wife and I absolutely love Homemakers! We’ve furnished multiple homes from your company and we always have so much fun browsing your incredible selection of furniture and accessories... See more

Rated 5 out of 5 stars

Wonderful salesperson helped me find this piece. Totally charming young lady listened to what I wanted and gave me expert attention in finding what I was looking for. We took pics and from there I wa... See more

Company replied

Rated 3 out of 5 stars

Homemaker can be a little overwhelming, everything is spread out so far some items are not on the showroom I was trying to find a recliner, or a loveseat that the extended length of it would be at le... See more

Rated 5 out of 5 stars

Friendly Customer Service Over The Phone Customer Service. Simple Website To Use: Add To Cart Checkout Exclusive Home Audio System Brand Name: Technical Pro Vendor Model Number: XFORCE S... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Kitchen Furniture Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

Written by the company

At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!

Voted Best Des Moines Furniture Store for Over 31 years!

Written by the company

Huge Selection, From on-Trend to Traditional Styles
As one of the largest furniture stores in the country, we have everything you need to complete your home. We bring in over 2000 new items each day, on average. That’s a lot of furniture! Our two-story, 215,000 square foot showroom (nearly the size of four football fields) has over 11,000 products to browse, plus an in-store collection of seasonal décor. Whether you’re looking in the Hm Outlet or Clearance Center for affordable first-home furniture or want heirloom-quality pieces to pass down through generations, you’re sure to find what you need when you shop Homemakers.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

687 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy online shopping.

Easy online shopping.

February 16, 2025
Homemakers logo

Reply from Homemakers

It was a pleasure serving you, Kim! We appreciate your business and taking the time to share your positive feedback with us.

Rated 5 out of 5 stars

The store has good prices and products.

The store has good prices and products.

February 16, 2025
Homemakers logo

Reply from Homemakers

We appreciate your kind words and are glad you found our prices and products to your liking. We strive to offer a wide selection of quality items at competitive prices.

Rated 5 out of 5 stars

Great price

Always satisfied with NFM or Homemakers.

February 16, 2025
Homemakers logo

Reply from Homemakers

We appreciate your continued loyalty and positive feedback. We're thrilled to hear you're consistently satisfied with our services.

Rated 5 out of 5 stars

Friendly Customer Service

Stephanie with customer service helped me select home delivery on my desired date - thank you!

February 16, 2025
Homemakers logo

Reply from Homemakers

We're thrilled to hear you had a positive experience with Stephanie. We appreciate your kind words and are glad she was able to assist you with your home delivery.

Rated 5 out of 5 stars

Good online experience

Good experience

February 16, 2025
Homemakers logo

Reply from Homemakers

It was a pleasure serving you, Michael! We appreciate your business and taking the time to share your positive feedback with us.

Rated 5 out of 5 stars

Easy to use and great to work with.

Easy to use and great to work with. Looking forward to getting our new furniture!

February 14, 2025
Homemakers logo

Reply from Homemakers

Thank you for your kind words! We're thrilled to hear you're enjoying the process and excited about your new furniture. We appreciate your business and look forward to serving you.

Rated 5 out of 5 stars

Ordered couch had to order love seat

Ordered couch had to order love seat. 2025

February 14, 2025
Homemakers logo

Reply from Homemakers

We appreciate your feedback and understand your experience. We strive to provide a seamless experience for our customers.

Rated 5 out of 5 stars

Easy Peasy

Easy website, great price!

February 11, 2025
Homemakers logo

Reply from Homemakers

We're thrilled to hear you had a positive experience! We strive to make our website user-friendly and offer competitive prices.

Rated 5 out of 5 stars

Great help from employee and she sent…

Great help from employee and she sent us quote to purchase online.

February 10, 2025
Homemakers logo

Reply from Homemakers

We're so glad to hear you had a positive experience with our employee. We appreciate your feedback and are happy to know you found the process easy and efficient.

Rated 3 out of 5 stars

Quite a few screens to complete credit…

Quite a few screens to complete credit process, never confirmed that is was the 30 month plan for interest free. Prices on furniture however were very competitive.

February 9, 2025
Homemakers logo

Reply from Homemakers

We appreciate your feedback and understand your experience with the credit process. We strive to make the process as clear and efficient as possible. We're glad you found our furniture prices competitive.

Rated 5 out of 5 stars

Competition Crusher

Complete product information provided transparency for ease of shopping. Pricing was excellent and shipping was free. Beat local competitors!

February 8, 2025
Homemakers logo

Reply from Homemakers

Thank you for your kind words! We're thrilled to hear that you found our product information helpful and our pricing competitive. We strive to provide a seamless and enjoyable shopping experience for all our customers. We appreciate your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

Homemakers makes my home beautiful

Homemakers makes my home beautiful! Great customer service, quality products and superb pricing. 0

February 8, 2025
Homemakers logo

Reply from Homemakers

We are thrilled to hear about your positive experience with our products and services. We strive to provide exceptional customer service and high-quality products at competitive prices. Your feedback motivates us to continue delivering excellent service.

Rated 5 out of 5 stars

Great prices!

Great prices!

February 8, 2025
Homemakers logo

Reply from Homemakers

It was a pleasure serving you, John! We appreciate your business and taking the time to share your positive feedback with us.

Rated 5 out of 5 stars

Great order experience

February 8, 2025
Homemakers logo

Reply from Homemakers

It was a pleasure serving you! We appreciate your business and taking the time to share your positive feedback with us.

Rated 5 out of 5 stars

Placing an online order

Placing an online order, was a little unsettling for me of this amount. Couldn't get the coupon to work at first. Called the store and spoke with a very respectful employee by the name Shane maybe Shawn at ext 1172. The fine employee with amazing customer service skills and a wonderful work ethic went above and beyond in helping this older woman in making this online purchase happen. Shawn gave me such assurance that it will all work out. Homemaker Furniture should be honor in having such an amazing employee as him. Just knowing that at ext:1172, there is a employee that truly cares is such a wonderful feeling that makes this online shopping experience wonderful. Thanks to his supervisor Robert to for his help in solving the coupon/gift card issue. Wish you guys would come to Texas. Yes, we do have NFM, just not the same in product line or convenience.

February 1, 2025
Homemakers logo

Reply from Homemakers

We appreciate you taking the time to share your positive experience with us. It sounds like you had a bit of a challenge with your online order, but we're thrilled to hear that our employee went above and beyond to help you. We're committed to providing excellent customer service, and it's heartwarming to know that our employees are making a difference in the lives of our customers. We're so glad that our employee's dedication and helpfulness made your online shopping experience positive. We're always striving to improve our services and expand our reach, and we'll certainly keep your feedback in mind as we continue to grow.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look