Zumalka.com Reviews 79

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

It is the second time that your product for undescended testicles in puppies worked. This time it was a 3 months old Cao de Gado Transmontano (Portuguese Transmountain Cattle Dog). After 1 month of us... See more

Company replied

Rated 5 out of 5 stars

Absolutely love Zumalka’s products! I have my 17 year old Ragdoll cat on their Kidney protocol as he was diagnosed with CKD earlier this year. He is doing beautifully and has a wonderful appetite. Ca... See more

Company replied

Rated 5 out of 5 stars

I have a cat, Abby, that was diagnosed with asthma. I was prescribed a constitutional homeopathic by Zumalka and for months now there has been no coughing. I'm so pleased to have eased her symptoms na... See more

Company replied

Rated 1 out of 5 stars

I wanted to shrink my dog's lipoma, and was assured their products could do that. Maybe it's just an unfortunate coincidence, but after giving her the product, my dog's lipoma suddenly (and I d... See more

Company replied

Company details

Written by the company

SATISFACTION GUARANTEED! We provide Efficient Natural and Homeopathic Remedies for your pets. No Side Effects. Shop homeopathic medicines now!


Contact info

  • Rue de l'Ancrage 23, G5R 6A9, Rivière-du-Loup, United States

  • homeoanimal.com

4.2

Great

TrustScore 4 out of 5

79 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I had a great experience

I had a great experience. Everything from shopping to shipping. The product worked for my dog. She is all better.’

August 28, 2023
Unprompted review
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Reply from Zumalka.com

Thank you so much for sharing this Linda!!

Rated 5 out of 5 stars

My packet was delivered neatly and on…

My packet was delivered neatly and on time. Thank you so much for your care on packing my items.

August 8, 2023
Unprompted review
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Reply from Zumalka.com

Thank you so much Edith for the review!! I am happy you received everything well and on time!

Rated 1 out of 5 stars

Never received package

Never received package. Company is not responsible for “missing” packages. Terrible policies.

July 1, 2023
Unprompted review
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Reply from Zumalka.com

Hi Cierra, I am very sorry to hear about your package being lost after tracking shows delivery. Our team has sent you an email on your next step in this situation. We will do our best to help you.

Rated 5 out of 5 stars

The package was delivered quickly

The package was delivered quickly, even though I live in the US.

July 9, 2023
Unprompted review
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Reply from Zumalka.com

I am so happy everything went smoothly for you. Thank you for your review!

Rated 5 out of 5 stars

Quick and friendly

It came quicker than expected, and the company responds to questions quickly. I feel like I can reach out to them for further information or suggestions if needed.

June 23, 2023
Unprompted review
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Reply from Zumalka.com

Thank you so much for your review!!! We are so thrilled that our services exceeded your expectations. We are here to help any time you need us!

Rated 5 out of 5 stars

Fair Dinkum Easy

Easy to order fast delivery to Australia

June 20, 2023
Unprompted review
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Reply from Zumalka.com

Thank you so much for your review, we appreciate you!!

Rated 1 out of 5 stars

I buy product for care my dog eyes…

I buy product for care my dog eyes problem but they not much helpful and did not change it situation

June 17, 2023
Unprompted review
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Reply from Zumalka.com

Thank you for your feedback! I am very sorry that you didn't see the desired results with our product. We are more than happy to have a deeper look into why you are not seeing results and some useful tips to make sure your dog feels better soon. Please be sure to reach out to us so that our Specialists can help you every step of the way to the best possible results for your dog's eyes.

Rated 5 out of 5 stars

Love this company!

It brings me a lot of joy to be able to care for my sweet pup without harsh, toxic ingredients. We have used this protocol before for eye ulcers and it works wonderfully! Thank you for making natural products that work!!

June 3, 2023
Unprompted review
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Reply from Zumalka.com

Thank you so much for sharing this!! We love being able to bring these alternatives to loving pet parents like you!

Rated 5 out of 5 stars

So far so good

So far so good. Customer service is on point. I’ve only been using the medicine for less than a week now so no feedback on that yet.

March 26, 2023
Unprompted review
Rated 3 out of 5 stars

Too Easy to Accidentally Subscribe

I didn't like how easy it was to accidentally sign up for a 15 day recurring order. That's pretty nuts. It's been cancelled now thanks to your lovely Customer Service team (they deserve a raise) but seriously, next time make it a big check box in bold text or something. I swear I didn't even select to have a subscription order and it just gave it to me. Had I not checked my account out of curiosity I wouldn't have even realized it til I was charged again.

January 26, 2023
Unprompted review
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Reply from Zumalka.com

Hi Olivia, I am so sorry to hear the inconvenience this has caused you. When integrating the subscriptions to our website the automatic setting is to select the subscription as a default. However, we have changed this so that no one we purchase a subscription by accident. I am glad that our Customer Service team was able to help you with this swiftly. We appreciate your review and have taken measures so this issue does not happen again.
Many thanks for your review!

Rated 3 out of 5 stars

Shipping was faster this time

The shipping was faster this time, which was very much appreciated.
Many ailments with animals are sudden and any delay can really determine whether they live or die. With this and my previous shipment, the products had leaked out and they were wet. This has happened twice so far. Not sure why this happened two times. Most of the liquid was still in the bottles, though.

February 3, 2023
Unprompted review
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Reply from Zumalka.com

Hi Melody, Thank you for your review and for sharing this issue with us. The leaks seem to be due to a bit of overfilling of the bottles which can cause a slight leak when exposed to cabin pressure during transport. However, we have checked with our labs to help avoid this issue. We are always eager to improve our products and services and appreciate your feedback!!

Rated 5 out of 5 stars

Improved Packaging?

Seems you’ve improved the packaging. The spray flows better now. Can’t get the last few sprays out of the old bottle.

January 24, 2023
Unprompted review
Zumalka.com logo

Reply from Zumalka.com

Thank you for your review Kevin, we have indeed improved our packaging to help improve the experience with our products and administration! I'm glad you like it!!

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