Brilliant personal service as always from an expert in his field. I like the way he appreciates us older chaps do like our traditional strat (in my case) arrangements and tone but was able to offer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a Tesi 8mm Kill Switch for my ESP Eclipse fitted with EMG's, quality little switch and only 20mins to fit.Great comms, item despatched same day, received in 2 days, now fitted and very happy (F... See more
I really don't think I've ever come across service and support as good as I got from James. Just "good" service these days is rare enough, this is something else altogether! He went totally above and... See more
James’ wiring looms are terrific…I’ve built a les Paul and now rejigged a P Bass and the transformation in every aspect of the tone - depth, finesse, range, subtle control - for both the guitar and th... See more
Company details
Written by the company
James' Home of Tone is a proudly independent UK based online guitar store specialising in the best quality, unique & boutique guitar gear as well as quality electric guitars for beginners. You'll find parts, accessories, pedals and instruments, all from someone who is passionate about guitars and quality customer service. It's run by James, and has been helping fellow guitar players find their best 'tone' since 2015!
Contact info
Wollaston, DY8, Stourbridge, United Kingdom
- james@homeoftone.co.uk
- homeoftone.co.uk
Great item and delivery.
March 14, 2025
As always perfect service from James
As always perfect service from James. Great comms and service. Any lefty guitar player needs to have James Home of Tone on their radar.
March 14, 2025
Outstanding workmanship
James has great customer service and obviously takes pride in what he does. I ordered a Jazzmaster wiring harness and, I swear, the guitar sounds so much better for it.
I highly recommend James’ Home of Tone!
March 14, 2025
Great customer service
Great customer service, very high quality components and assembly. Made it extremely simple to upgrade and install.
March 11, 2025
Incredible service
Cannot fault James and the Home of Tone. Every time I've been to HoT for anything, the service has been impeccable and it's brilliant to be able to work with and seek support from someone as knowledgeable and experienced as James. I can't recommend him and his services enough.
March 11, 2025
Amazing service
Amazing service, quality products, no mistakes on order, well packaged and shipped promptly!
March 10, 2025
Fabulous wiring harness and very fast…
Fabulous wiring harness and very fast delivery.
March 10, 2025
From the initial email inquiry through…
From the initial email inquiry through to the online purchase of the wiring harness I wanted everything was fantastic!
James advised me on what he thought I needed to get the tone I wanted from my bass.
Put it together and sent it to me.
All in good time without any hassle.
It sounds fantastic!
AND! the packaging was what you would receive a high end piece of jewellery in.
Thank you James for being decent and professional.
Respect
Wren Sinclair
April 7, 2025
Unprompted review
Great guitars made even better
I've now done two projects using James' kit - new pots and cap for a Harley Benton, and a pre-wired loom transforming a Baja Tele - and both have been fantastic experiences. Immaculate customer service. High quality products, beautifully prepared and packaged. Super-helpful schematics and advice. And both guitars have been transformed for the better. The Tele sounds absolutely epic, like a new guitar. All for less than the price of a pedal. I can't recommend James and his pre-wired looms highly enough.
March 30, 2025
Unprompted review
I'll be back :)
Thoughtful, recyclable packaging. Old school thank you card. Very happy. Will be back. :D
March 25, 2025
Unprompted review
Very high quality work on the pre-wired…
Very high quality work on the pre-wired control sets. Fast shipping to US. Packaging is nice too.
February 18, 2025
Quality Product
I ordered the pre-wired bronco bass wiring harness with the McNelly pickup and a wonderful set of blue acrylic control knobs. Everything arrived exactly as ordered, and the installation went smoothly thanks to the provided guides. I'm very happy with my purchase!
February 17, 2025
James is a wizard
James is a wizard.
He transformed my tele into something truly inspiring to play and to look at. The fact that he is such a lovely man made the experience of entrusting ‘project tele’ to him all the easier to do.
Saying he knows his stuff is a bit like saying water is moist. You can absolutely rely on his advice and trust that he will do a brilliant job.
Thanks again James!
February 17, 2025
Excellent products!
James has a lot of great products on his site. Very fast delivery. Great quality products, great quality packaging, and you always get a little personalised thank you card with your order. Just by chance that I came across his website. Very glad that I did.
February 14, 2025
Amazing service and communication…
Amazing service and communication from James. Can't recommend him enough - he even looked into things for me on his day off which I did not expect! Highly recommended. Best wishes, Sam
February 11, 2025
I had no problems at all and the…
I had no problems at all and the quality of the wiring harness was top notch
February 11, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.