The Homeopathic Book Company Reviews 680

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, fast delivery, and the high quality of its products. Many appreciate the careful packaging, often noting that books arrive in perfect condition, even for international shipments. People also highlight the efficient order process and the helpfulness of the team. However, some customers experienced issues with packaging, mentioning instances where boxes were ripped or damaged upon arrival, though the contents were often protected. A few people also reported receiving an order that was destroyed and soaking wet during transit.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly the careful packaging and condition of... See more

Delivery service

Consumers consistently report positive experiences with the delivery service. Many reviewers praise the fast... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the careful and protective... See more

Service

Clients share positive opinions on service. Many customers express happiness and satisfaction, praising the... See more

Order

People report positive experiences with their orders. Customers consistently praise the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

I am very impressed with my order. It all took a week including the weekend. I received updates on my shipment which I did not expect it to be accurate because it is an international shipment. To m... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

I’ve just received my order and could not be happier. Shipping was really fast, the book was wrapped and secured within the box and the total cost was cheaper than purchasing within Australia. Thank y... See more


Company details

  1. Book Store

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

680 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pleasant to work with this book company

Communication was prompt and I appreciated the tracking with the Royal Mail from the time it left UK to the day of deliver. And the book arrived safely. I had no idea it could take a week to get from UK to US, but that's how the mail goes.

April 28, 2026
Rated 5 out of 5 stars

Excellent Service from Homeopathic Books

Ordering online from Homeopathic Books was simple, the delivery service was fast and excellent. The books were packed so carefully and wrapped individually that the books arrived in the best condition I have ever received for books shipped through the mail. I am very happy with this service and will be ordering again and recommending Homeopathic Books to my homeopathic student colleagues at MICH.

May 2, 2026
Rated 5 out of 5 stars

I am very impressed with my order

I am very impressed with my order. It all took a week including the weekend. I received updates on my shipment which I did not expect it to be accurate because it is an international shipment. To my surprise my shipment was tracked exactly as the tracking emails said! I would definitely order from them again. THANK YOU

April 27, 2026
Rated 1 out of 5 stars

paying for a book you did not have

good morning, when a product is advertised online your customer trusts that on purchasing this product the product is indeed available and will be delivered promptly. when I bought Michal yagir 's book at a rather expensive price I saw there was one book left. I promptly went ahead and bought it. to then receive an email saying this is out of stock and I need to wait for it to be back in stock is unacceptable. How long will this take?Meanwhile you have my money and for now I have no book. So the complaint is I bought a book which you did not have to sell....had I known this I would have bought it elsewhere. thank you.

April 27, 2026
Rated 5 out of 5 stars

Very helpful

Homeopathic book company has a great selection of difficult to find books - I love that they work to get books in that I am looking for and notify me when it becomes available!

April 27, 2026
Rated 5 out of 5 stars

One happy camper

I’ve just received my order and could not be happier. Shipping was really fast, the book was wrapped and secured within the box and the total cost was cheaper than purchasing within Australia. Thank you so much for the care! ⭐️⭐️⭐️⭐️⭐️

April 23, 2026
Rated 5 out of 5 stars

The books arrived fast and the updates…

The books arrived fast and the updates on delivery was very frequent! The best part is there is zero damage due to the good packing!! I have received books from Amazon arriving in bad conditions so i really appreciate the care and details in ensuring they arrived in great condition. Thank you very much!

March 27, 2026
Rated 5 out of 5 stars

Excellent Service

My order was processed quickly and I received my book within a week. It was very well packaged and in excellent condition.

March 27, 2026

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