Home Pieces Reviews 

44
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Wonderful owner, my first package got lost in post and she was very tentative in chasing up the delivery company for me. Turns out the tracked package was deemed lost and she offered to repost another... See more

Rated 5 out of 5 stars

Home pieces has such a beautiful extensive home range and brilliant customer care . I started to follow home pieces on Instagram and have been inspired from day one . There is price range to suit all... See more

Rated 5 out of 5 stars

Ordered the organic beaded mugs. They are absolutely beautiful. Just as described and photographed. Really nice quality, and substantial to hold. Nicely packaged on arrival. Seller was prompt and he... See more

Company replied

Rated 4 out of 5 stars

Lovely items, good value and fast delivery. I did have an issue with getting a response for a return however it appears my email had gone to junk so a genuine error and reason for delay. The issue wa... See more

Company replied

Company details

  1. Home Goods Store
  2. Furniture Store

Written by the company

A family run business offering a wide range of carefully selected investment home pieces. High quality décor and accessories for every home. Unique lamps, bespoke vases, furniture, and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.5

All reviews

(44)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

It's the second time I buy from this store, first time was a coffee table, and service has always been incredible. This time I ordered something small and it arrived the next day. Materials are good and gorgeous products.

July 5, 2023
Rated 5 out of 5 stars

My experience was great as got loads of…

My experience was great as got loads of help with vase and arranging flowers excellent service throughout will definatly buy again thankyou Avril Barbera and of course Shenee xxx

April 10, 2023
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Reply from Home Pieces

Thank you for taking the time to leave feedback. We are so pleased that you are happy with your purchase. :)

Rated 5 out of 5 stars

Fabulous online shop …

Fabulous online shop with a lovely instagram account with plenty of inspiration
High quality products
5* all around
Katrina @greygoosehouse xx

February 18, 2023
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Reply from Home Pieces

Thank you so much for the positive feedback Katrina :)

Rated 5 out of 5 stars

Excellent service and great quality homeware.

I found the company on Instagram, I have had some bad experiences with online homeware stores, but not in this case. My order was dispatched swiftly, and the quality was excellent on all items I received. I will be ordering more for my new home in the new year.

December 15, 2022
Rated 5 out of 5 stars

LOVE homepieces

Love home pieces ! perfect little additions to my space, amazing quality and great service. Highly recommend!!!

December 15, 2022
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Reply from Home Pieces

Thank you for your much valued feedback Katherine. We really appreciate it. Shenèe

Rated 5 out of 5 stars

Really nice LED candles

Really nice LED candles. Sadly one of the 3 were broken and they were happy to give me a partial refund so the customer service was amazing even with the Black Friday rush.

November 30, 2022
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Reply from Home Pieces

Thank you for your feedback Helen. It is very much appreciated 😊
Shenèe

Rated 5 out of 5 stars

Ordered the organic beaded mugs

Ordered the organic beaded mugs. They are absolutely beautiful. Just as described and photographed. Really nice quality, and substantial to hold. Nicely packaged on arrival. Seller was prompt and helpful when I raised a question. Highly recommend this company. One of my favourites.

November 5, 2022
Home Pieces logo

Reply from Home Pieces

Hi Sharon thank you so much for taking the time to share your feedback. We really appreciate it so much! And of course very pleased that you are happy with your purchase from us. Shenèe

Rated 5 out of 5 stars

Home pieces has such a beautiful…

Home pieces has such a beautiful extensive home range and brilliant customer care . I started to follow home pieces on Instagram and have been inspired from day one . There is price range to suit all and I feel inspired by the seasonal changes to the range without costing the earth . Home pieces are without a doubt compassionate about their products and design and I wouldn't hesitate to purchase from them again .... My Darcy vase arrived packaged well and in good time and is a big hit with family and friends and my Instagram family .
Well done home pieces to every great company there has to be great people 🤍🤍

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful items, great prices!

Bought a beautiful vase & artichoke to style in my hallway, they are fabulous quality for the price I paid. They arrived quickly, perfectly packaged. I would highly recommend Home Pieces & will definitely buy from again soon! Thank you so much 🤍

September 4, 2022
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Reply from Home Pieces

Thank you so much for taking the time to leave us such a lovely review Dawn. We really appreciate it! We are also really glad to hear that you were happy with your purchase. Shenee 😊

Rated 4 out of 5 stars

Issue resolved promptly, thank you.

Lovely items, good value and fast delivery.
I did have an issue with getting a response for a return however it appears my email had gone to junk so a genuine error and reason for delay. The issue was then resolved promptly upon leaving a review here stating the disappointment.

August 20, 2022
Home Pieces logo

Reply from Home Pieces

Hello Ashleigh. I am really so sorry to hear that you feel we have let you down with our customer service. I am actually the person who deals with the return requests and I haven’t received any requests as yet on my end. Please could you kindly resend to info@homepieces.co.uk and I will deal with your request with urgency. I Hope you have a lovely day. Shenee.

Thank you Ashleigh. I have received and responded now apologies again for the error on my end. Shenee

Rated 5 out of 5 stars

Awesome service and fantastic quality products

I am very happy with the eucalyptus stems I purchased. The quality is really fantastic. I went to a few retail outlets and could not find anything as lovely as the ones I bought from Homepieces. I also bought the artichoke ornament.. it's really stunning. Thank you for the great service as well. Will definitely be shopping here again. Absolutely love the range of products available.

June 14, 2022
Rated 5 out of 5 stars

Kind and tentative company

Wonderful owner, my first package got lost in post and she was very tentative in chasing up the delivery company for me. Turns out the tracked package was deemed lost and she offered to repost another package for me on her own expense. Very kind and helpful lady! Would highly recommend purchasing from them again! Thank you

June 13, 2022

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