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Company details

  1. Cleaning Products Supplier
  2. Household Chemicals Supplier

Information provided by various external sources

HomPro offers everything from commercial vacuum cleaners, carpet extractors/spotters, floor scrubbers, trash cans, trash can liners, soap, paper towels, toilet tissue, to cleaning chemicals including environmentally prefered options.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

This machine is a piece of crap.

This machine is a piece of crap.
Don’t buy it! I have GENTLY used it for just a few small jobs..ie:vacuuming cushions on a brand new sofa.
The receptacle that holds the dirt and dust snaps off every time and the battery only holds a charge for 15 minutes.It also takes 2 1/2 hours to recharge the battery. Very frustrating!!
I called customer service with my concerns and because I’ve owned it for more than 30 days, there’s nothing they can do for me.
So …in the trash it goes!
Save your money! If you do choose to buy it after reading this,it’s half the price on Amazon.
Look elsewhere!

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

Returns

I have been trying to return the vacuum. It has not been used. An email was sent to them over a week ago and no response. The vacuum was received and the credit card charged without a verification email being sent. Are they waiting for my 30 days to expire? I won't be using this company again.

July 13, 2025
Unprompted review
Rated 1 out of 5 stars

What a waste of time, energy, effort and money!

Earlier this year I purchased a Vax Homepro Pet design as we have two dogs. I have also previously had a Vax carpet washer which was quite reasonable. However, as far as this carpet vacuum is concerned, the only positive thing is that dogs hairs don’t get caught in the brush head. Instead they clog up in the tube where it is supposed to go into the collection container. If you don’t spot this straight away the whole tube from the brush to the collection container becomes blocked! To clear this you need to dismantle the whole thing! This usually means you get covered in the dirt and dust you are trying to remove, and a lot goes back onto the floor. What a waste of time and money!

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Suction is poor

Suction is poor. It has an ill-fitted rubber flap to prevent debris falling out of the filter unit that itself falls out when emptying the debris container and can’t be refitted. A regrettable purchase. Don’t buy it.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a home pro vacuumed in…

I ordered a home pro vacuumed in September 2024 with a lot of trouble I received it in December
The company were not helpful at all they were not English speaking
It is a very very poor product I Paid £89 if it had been a shop I wouldn’t have paid £20 for it
It’s just like a child’s toy ok for a dolls house !!!
Very very poor product
Am just warning others who might be thinking of byeing
one ( don’t!!)
Peter Blackburn

December 6, 2024
Unprompted review

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