Homerr Reviews 

167,023
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

This time was very fast delivery, nothing is broken, (this time), the previous package was complete damaged, what made sad both of us, ( seller/buyer) give a good service guys and people will pray for... See more

Rated 3 out of 5 stars

I know its extra income for retail stores that have to pay rent and are well located, but why does it every time has to be a place ran by dirty, unprofessional people? Can't Homerr do business with be... See more

Rated 4 out of 5 stars

Can be really tricky when something doesn't quite go right specially if you deal with vinted in the middle but otherwise it does what it does, just slower.

Rated 5 out of 5 stars

Clear and timely communication, it's nice that the label only has the QR code because it is more convenient and protects privacy of both senders and receivers. Delivery time is usually within the es... See more

Company details

  1. Courier Service
  2. Logistics Service

Written by the company

Vaak niet thuis als je pakketje wordt geleverd? Haal gemakkelijk én duurzaam je pakketje op bij een HomerrPunt bij jou in de buurt, wanneer het jou uit komt. Homerr wil een einde maken aan de last mile problematiek door een netwerk van buurtgenoten. Een sociaal logistiek netwerk dat buurtgenoten verbindt. Omdat wij een duurzame verzender zijn kan het iets langer duren voordat je pakketje binnen is.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

167K reviews

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4.4

All reviews

(167,023)

146 reviews in the last 12 months

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Rated 1 out of 5 stars

They trow and smack with you sending

rude service.
also can't get in touch, and answer my email.
you pay around €26 for that.
i thought it was called shipping costs, which is for sending.
(not for a package to demolish and throw and more).
otherwise i assume, it would have been called package demolition costs.

i don't recommend it, they throw and toss, and the present for my child's birthday is now broken.
what a jerks over there.
You send a complain, with pic,s in it and more. And they play hide and seek.
Respectless

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

2 parcels have now been lost

2 parcels have now been lost! Absolutely ridiculous and such a waste! Use Vinted to be more environmentally friendly and then the parcels (if ever found) will end up in landfill. 1 parcel going missing I can forgive, but 2…

February 25, 2025
Rated 5 out of 5 stars

They're always reliable and affordable

They're always reliable for my Vinted packages (though not always consistent in delivery timing) and I love their environmental mission. Always the most affordable option, too! However, I have never lost a package with them.

March 21, 2025
Rated 3 out of 5 stars

Loosing of package

Usually, the deliveries are quite quick but sometimes, it takes a very long time with no answer regarding where the package is and sometims, Homerr looses the packages without a word from them which is very unpleasant.
I'm still waiting for a package sent the 1st of March!

March 22, 2025
Rated 1 out of 5 stars

SCAM EVERY TIME

I used Homerr only 2 times (once as a buyer, once as a seller).
BOTH TIMES package stolen. Very shitty awful service.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Very convenient

Very convenient. They have many pick up points, and they give the option of generating a digital label, so you don't need a printer to send something

March 21, 2025

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