Home Selling Expert Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, patience, and empathetic approach. Many highlight the excellent service and customer service, noting the clear, unbiased, and tailored advice received, which helped them understand their options and feel more confident. People also appreciate the generous amount of time dedicated to their consultations and the ease of contact. While the majority of consumers are very satisfied, there is some ambiguity regarding pricing, with a few people mentioning high fees or the service being free, indicating varied experiences or understandings of the cost structure.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff, especially certain... See more

Service

Reviewers highlight positive aspects of service. Customers appreciate the free, unbiased advice and guidance,... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpful,... See more

Price

Customers had ambiguous experiences with price. While some reviewers were impressed that the level of effort... See more

Customer communications

Users describe positive interactions when making contact. Many reviewers highlight the ease of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

Our house is a bit 'niche' and has been on the market for several months - a fair few viewings, but no offers - very frustrating. We went through the situation with Matt, he considered for a while an... See more

Rated 5 out of 5 stars

I just had a chat with Matt at home selling expert, and wow — so much valuable info! He went through all the pros and cons, shared different ideas, and really gave me a clear picture of my options. I... See more


Company details

  1. Real Estate Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good chat

Very good chat, I was listened to and received good advise based on the information I gave.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent impartial advise

Matt called be on the arranged time, and listened to my issues with selling my property, he gave impartial advise and and came up with excellent options.
What I liked was that Matt gave other selling options which did not include himself in selling my property, but I was given the choice with no pressure I would highly recommend Matt if you need good honest sound advise.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

House selling guidance

I was looking through the Internet, to try and find answers to questions around my horrendous experience of buying and selling my home, when I came across Matt's Web site. My first impression was 'this seems like a decent down to earth guy'. I immediately booked an appointment. Excellent communication followed, confirmation of appointment and allowing me to rearrange at last minute.

Matt phoned me on time and spent a good 40 minutes of his free time, asking questions and listening carefully to my problems. He gave me sound advice and confirmed my gut instinct. Not once did he try to sell me anything. A very professional approach, providing knowledgeable advice. Would definitely recommend.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you very much for your help

Thank you very much for your help. I feel that you told me what I needed to hear rather than what you may of thought I wanted to hear. Very honest and common sense advice, your impartiality was a great help.
David

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

True expert and incredibly helpful person

Matt's knowledge and understanding of the property market and selling options are extremely impressive and absolutely unquestionable. However, what really sets him apart is his incredible willingness to help, take the time to understand your particular situation and to find the best solution for your specific issue.

I contacted Matt late on Sunday evening regarding my property sale issue and he responded almost straightaway not just expressing sympathy with my situation but also with a genuine offer to discuss it and to try and find the best solution.

The following day he spent an incredible amount of time on the phone with me and with another party, all to get to the bottom of would be the best solution for me. His guidance and analysis were perfectly clear and his commitment to help incredibly refreshing. All of this without any hidden agenda or benefit to derive from his advice.

If you have any questions about options for selling your property, undoubtedly Matt is your man!

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Unbiased property Help …

I came across Matt purely by accident but am very pleased that did
I needed advice on my house that has been on the market a year and not sold. I was beginning to consider a cash buyer company but Matt did the maths and was able to tell me not to do it but gave me other suggestions that I have found extremely helpful
I would definitely recommend The House Buying Expert

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and experienced advice

I contacted Matt after researching options for selling 2 properties to upsize. He got someone to discuss the options of a cash buying company which wasn't right. Then he followed this up himself with a really helpful discussion where he openly and honestly advised me for my situation. Would definitely recommend.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Lisa Warner

I spoke with Matthew regarding a quick sale on our house.Very grateful for his time .He gave me some very helpful, honest and professional advice.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Genuine & knowledgeable

I contacted Matthew for advice about the sale of our property and relocating as finding ourselves stuck in a difficult situation.
Found him very informative and so easy to talk to soooo very helpful with no charge for his advice which was very generous of him and very much appreciated by me.
He comes across as a very knowledgeable and genuine person who has certainly given us some good advice to move forward.
Thank you Matthew

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful no agenda advice

I received a pre-agreed call from Matthew as I'm investigating a the potential sale of a property by auction. Through discussion Matthew recommended this probably wasn't the way to go, even though this meant he wouldn't earn a commission. Fair and honest advice and 40 minutes of his time given for no reward. Highly recommended.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Just fantastic

Just wow, I cannot begin to explain how helpful Matthew has been and the difference he has made. Matthew got in touch after we started exploring the options available to us and were considering selling our house to a house buying company as our sale was about to fall through due to having an indecisive buyer who had been stringing us along for weeks, and we were worried we were going to lose our purchase (which is our dream home) as they had become fed up of waiting for us to complete. Matthew took the time to listen while I explained our circumstances, he provided loads of knowledge and advice about the process of selling to a house buying company, and thanks to his honest and professional advice we concluded that selling to a house buying company wasn't the right route for us. Matthew then gave me some really good advice about how to handle the situation we are in and how to take back some control to save us from the limbo we had found ourselves in. We explored the option of Home Selling Expert taking on our sale which we were open to the idea of, but after understanding more of the detail from us Matthew was so honest and advised us to remain with the Estate Agent we are currently with as it would be in our best interest. Matthew then armed me with a "plan" about how to approach the situation with our buyer, and not long after putting down the phone I put the plan into action, and it actually worked! Within a couple of hours of speaking to Matthew, I had contacted our estate agent and outlined the points that Matthew had advised me to say, the estate agent relayed all of this to our buyer, and our buyer came back and agreed to proceed. After weeks and weeks of stress, thanks to Matthew's advice we are now all lined up to exchange next week!
I cannot recommend this company enough. There was absolutely no pressure to do anything, just honest advice that was absolutely in our best interest. After weeks of pain, having a chat with Matthew and taking on board his advice has completely turned our position around. Thank you so much!

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Incredibly Helpful & Knowledgeable Advice

Finding myself in a real predicament concerning my elderly sister-in-laws severely flooded property in Farndon Newark and being months into a long insurance claim process we needed to understand what the best options might be. Chatting with Mathew from Home selling expert was a real blessing. Mathew provided really useful perceptive advice along with a series of practical options for us to consider & research as our first steps. Mathew spent nearly an hour with me firstly gaining a detailed understanding of the circumstances and then via further discussions he was able to offer a set of thoughts that helped enormously. He provided this fact-finding assistance without charge. The outcome was for us to seek a cash settlement from the insurers and then auction the property with its land separately. An additional option was to see if our insurance would allow us to transfer the claim to a new owner when the property was sold. Mathew has also offered to link us up to a major national auction house to understand what the auction value might be.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Honest, friendly advice for a difficult family situation

I contacted Matt regarding a difficult situation selling a family home potentially using a property buying company. Having done some research on this sector I became increasingly concerned about the pitfalls involved. It was with great relief that I found Matt's website and having read his articles I contacted him. He was sympathetic to my dilemma and talked me through various options, some of which I had not previously considered. He helped me assess the situation from a practical point of view rather than an emotional one. I was most impressed with his honest, friendly, free advice and so pleased that I had such a comprehensive talk with him. He has offered to help if hopefully the path is made clear towards a potential sale and I will certainly avail myself of his assistance if that happens. Many thanks Matt, I can see some light at the end of the tunnel now!

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Advice On Property Buying Company

I contacted Matt following my concerns over a contract I found myself locked into with a property buying company. His knowledge, time, support and understanding was outstanding. He has been the first person to give me clarity and certainty over the situation and to discuss my options. He has actively been involved in signposting me to a colleague that is willing to investigate my case and I feel I can contact him at any time if I need further advice or reassurance. I sincerely hope that there will be more rigid regulation over property buying companies and the solicitors that act for them in the future, and with people like Matt on board, I have confidence that this will eventually happen to protect other people from entering into these one-sided contracts.

September 7, 2023
Unprompted review
Home Selling Expert logo

Reply from Home Selling Expert

Hi Jo,

Thank you so much for taking the time to share your experience.

It really means a lot to hear that you found our advice and support helpful.

I'm genuinely glad I could provide you with clarity and assist you during what I know is a really stressful time.

Remember, you're always welcome to reach out if you have any more questions or concerns in the future.

Wishing you all the best, and thanks once again for placing your trust in us.

Warm regards,
Matt

Rated 5 out of 5 stars

Sold

Got in touch with Matt gave advice by the use of e mails and and any questions that I had was put to him. He responded to my questions and gave advice on the pros and cons. He contacted a company for me and I received a call from them and the process began. Without the input of Matt I would have been non the wiser as for the company dealing with the sale very professional and were up front about the hole process.

September 1, 2023
Unprompted review
Home Selling Expert logo

Reply from Home Selling Expert

Hi Ian,

Thank you so much for taking the time to share your experience.

I'm genuinely pleased to hear that you found our conversations and the guidance we gave helpful.

It's important to us that our readers have all the information they need to make an informed decision when they sell their home. And I'm glad the company we recommended lived up to expectations.

We invest a lot of effort into vetting companies to ensure they align with our values and can provide the best service to our readers.

It's great to hear positive feedback like yours. Remember, we're always here if you need any more help in the future.

Kindest regards,
Matt

Rated 5 out of 5 stars

Helpful advice

I have recently contacted Home Selling Expert and managed to speak to Matthew regarding the handling of a property form a deceased parents estate. The advice was very helpful and was useful in clarifying what processes we needed to complete.

August 23, 2023
Unprompted review
Home Selling Expert logo

Reply from Home Selling Expert

Hi!

Thank you so much for taking the time to share your experience.

We understand how challenging it can be handling a property from a deceased parent's estate, but I'm glad you found our conversation helpful.

It was truly a pleasure speaking with you, and if you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help.

Warm regards,
Matt

Rated 5 out of 5 stars

Advice on fast sale of flat

Matt gave me excellent advice on how to increase the likelihood of selling my flat. I also learnt about the pitfalls of online estate agents and auction houses. Matt was patient, kind, understanding, and explained things clearly, offering tailored advice to help with my situation including connecting me to a home buying group that could help me. I’d highly recommend speaking to Matt and availing of his services.

July 28, 2023
Unprompted review
Home Selling Expert logo

Reply from Home Selling Expert

Hi Stacey,

Firstly, thank you for taking the time to leave such a detailed review.

I'm really pleased to hear that the guidance we gave made a difference in your property selling journey.

We invest a lot of time and effort into vetting companies before we recommend them. We ensure they align with our values and that they're going to offer the best possible service to our readers.

I'm glad to know that connecting you with the home buying company was beneficial.

Always remember, should you have any more questions or need further assistance, I'm just a message away. Wishing you all the best with the sale of your flat and beyond.

Warm regards,
Matt

Rated 5 out of 5 stars

Great advice

Good, honest advice from somebody who has a good knowledge of the industry.

July 8, 2023
Unprompted review
Home Selling Expert logo

Reply from Home Selling Expert

Hi Clara,

Thanks for your kind words! Really glad I could help.

I'm always here if you want any more guidance.

Kindest regards
Matt

Rated 5 out of 5 stars

Absolutely exceptional service

Matt was absolutely exceptional. He had time to listen and even though he couldn't give us legal advice, he shared his opinion and helped us immensely.
I would recommend calling them for any advice as they are so friendly.

June 19, 2023
Unprompted review
Home Selling Expert logo

Reply from Home Selling Expert

Thanks so much for your kind words, and for taking the time to write a review.

I'm really glad you found the conversation useful, and I hope you manage to get things sorted.

Kindest regards
Matt

Rated 5 out of 5 stars

House buying company info

Had a very in-depth conversation with Matthew in regard to using a house buying company. I really wanted to know more, be sure of the potential and pitfalls and I really did speak with the right person. Matthew advised the best plan for what we want (a quick sale), suggested our options and then took details to pass to the house buying company he recommends. I feel much more informed and can now take a view as to our options once we speak with the house buying company.

June 20, 2023
Unprompted review
Home Selling Expert logo

Reply from Home Selling Expert

Hi Amandeep,

It was a genuine pleasure chatting with you about house buying companies!

I know it can be really difficult to find good information about them online, so I'm glad you found the conversation helpful.

In terms of the company we connected you with, we put a lot of effort in to make sure the companies we recommend align with our values, and that we believe they're the ones to give you the best possible service.

I'm always here to assist you further if you have any more questions or need advice down the line.

Warm regards,

Matt

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