Home Selling Expert Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, patience, and empathetic approach. Many highlight the excellent service and customer service, noting the clear, unbiased, and tailored advice received, which helped them understand their options and feel more confident. People also appreciate the generous amount of time dedicated to their consultations and the ease of contact. While the majority of consumers are very satisfied, there is some ambiguity regarding pricing, with a few people mentioning high fees or the service being free, indicating varied experiences or understandings of the cost structure.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff, especially certain... See more

Service

Reviewers highlight positive aspects of service. Customers appreciate the free, unbiased advice and guidance,... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpful,... See more

Price

Customers had ambiguous experiences with price. While some reviewers were impressed that the level of effort... See more

Customer communications

Users describe positive interactions when making contact. Many reviewers highlight the ease of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

Our house is a bit 'niche' and has been on the market for several months - a fair few viewings, but no offers - very frustrating. We went through the situation with Matt, he considered for a while an... See more

Rated 5 out of 5 stars

I just had a chat with Matt at home selling expert, and wow — so much valuable info! He went through all the pros and cons, shared different ideas, and really gave me a clear picture of my options. I... See more


Company details

  1. Real Estate Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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Rated 5 out of 5 stars

Above and beyond! Honest, helpful and a very high standard of service.

My father approached Home Selling Expert for advice on selling his home quickly to pay off a mortgage that was due. Matthew was extremely generous with his time and knowledge talking us both through the options estate agents had recommended, and recommending an alternative approach.

My father ended up actually using HSE's own selling service which is not advertised on their website. This turned out to be a great decision and the house was sold for a good price. I was initially worried about selling the house through a firm that wasn't based in the local area. But Matthew reassured us they would actually advertise the house through 2 of the best local estate agents, which meant the agents had local knowledge, and also motivated each agent to work hard to be the one who made the sale! Matthew researched local agents for us and arranged for valuations etc to make sure my father got the right agents for his property.

Matthew was extremely conscientious, responsible and thorough in talking through the best selling strategies, highly transparent and upfront about HSE's fees and service, and had an extremely clear and straightforward contract, no confusing small print.

The sale process was then handled by HSE's agent Kirsty, who was wonderful. She jumped into action immediately, and my father had good offers within the first few days of viewings. Kirsty was constantly in contact and making sure we were informed, she always did exactly what she promised, and right away. She chased up buyers, estate agents, surveyors and solicitors, and handled all negotiation and communication. She went above and beyond in helpfulness, such as helping find the right removals and storage company. Matthew and Kirsty also supported my father in contact with his own mortgage company. Both were warm, friendly and reassuring throughout. It took a big weight off my mind knowing that my father was receiving the best support, advice and assistance through the whole process. Our trust in HSE both as advisers and selling agents was completely justified.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

phone conversation


I found it very useful speaking with Mathew, and watching his video. It's helped me focus on what I need to be doing and be clear about. Thank you Home Selling Expert.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Matt is a very honest and sincere Person

Matt is a very honest and sincere person who gave advice that was not biased but completely tailored to my personal situation.
Matt was knowledgeable, friendly and sympathetic. He enlightened me on so many issues about selling my property, I have changed agents as he suggested and really hope for success soonest.
The video was extremely useful, so much sensible advice.
I wish Matt all the success that he deserves for his public service,
Thank you Matt

January 27, 2025
Rated 5 out of 5 stars

Refreshing service !

I came across this website as I was considering using a house buying company to achieve a fast sale on my flat.
Matthew was very easy to speak to and gave me some excellent free advice on the possible pitfalls of taking this route and how the numbers stack up.
He clearly knew exactly what he was talking about and wouldn’t hesitate to use them again if I needed any advice or wanted to find a product.
In a world of fees and commissions how refreshing it is to find a service that isn’t just about the money.
Thank you
Andy in Devon

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

A true home selling expert

Matt was knowledgeable, friendly and sympathetic. He enlightened me on so many issues about selling my property, I have changed agents as he suggested and really hope for success soonest.
The video was extremely useful, so much sensible advice.
Thank you Matt

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Matthew

Thank you Matthew!
Not only does Matthew provide immense value in his tailored advice/online material he also comes across as a sincere and conscientious individual who is a real pleasure to chat with.
I would highly recommend and I wish Matthew all the best and continued success

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, thank you!

I called this evening looking for some advice after looking into ‘webuyanyhouse’ sales. I have a particularly tricky issue with my property and trying to sell it. Mathew answered my call and spoke with me for 30 minutes offering a lot of very practical and useful advice. Thank you so much for taking the time to speak with me, I now have a plan of action to try and go forward and find the best possible solution. Thank you so much.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Telephone consultation

I spoke with Matthew who was extremely helpful and honest. He led me through a process which enabled me to clarify the best options that were available. I found this very useful and provided me with more confidence in how to proceed with my sale. I should add he was polite, patient, and clearly well informed.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Advice regarding the sale of a house

The telephone call was useful and informative. I felt that the information I gave was listened to abd acted upon. I was given advice as to the best way to go about gaining a valuation of my property. Also, I was given information about choosing an estate agent. Furthermore, I was provided with advice regarding selling my house. The entire experience was worthwhile and I felt more confident about the process of selling my property.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Wealth of Knowledge

Spoke to Matthew this afternoon about an issue that I wanted to clear up before I put my property on the market.He took time to explain my options and a plan to go forward.Hopefully my home will sell okay but if it doesn’t he has promised to give more advice at a future date.
Really decent guy and more than helpful

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Matthew and Kirsty are the best

Matthew and Kirsty are the best! Honestly, cannot thank them enough for their patience and calm intervention with our house selling situation. We had gone through two estate agents and were about to give up all hope when we reached out to Matthew and had our consultation in early September. We started the process with Kirsty but had a last minute unicorn buyer come out of left field with our second estate agent so we did not get the chance to go through to the finish line with the team but we almost regret we hadn't because we still took WAY longer than we would have had Kirsty been on the case, either way a great result and I HIGHLY HIGHLY recommend ANYONE needing to sell their house properly go through the team here, the service is second to none, really!

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

So much useful information in 15 mins

So much useful information that was well laid out by Matthew. He curated my phone call with him to my needs, not just general knowledge.

I spent the day before my call with Matthew reviewing every inch of his website. I wanted to be prepared. Matthew really surprised me, he had so many valuable suggestions. His phone consultation was the icing on the cake! Cannot thank him enough for providing such a valuable service.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Stuck in a rut.

House has been on the market for just short of two years. Not desperate to sell, but only had two offers since going to market.
Changed estate agents early in 2024 and finally had an offer in Oct 24 which we accepted, unfortunately chain broke further down the line.
Wanted to explore alternatives on selling our property, so contacted HSE. Matthew walked us through all plausible options.
We will put his advice into action ASAP.

Really useful tele con. Highly recommend.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and trustworthy

I contacted Home Selling Expert as I was looking into potentially selling my flat via auction and needed advice. Matthew phoned me as scheduled and was INCREDIBLY thorough and helpful. He listened to me explain everything (which was a lot!), then talked through all available options with pros and cons for each. I've come away with a different idea of how to sell my flat, knowing it's by far the most sensible option for what I need.
I really want to emphasis how carefully Matthew listens, and how honest and genuine his advice is.
It's not often I deal with a company and come away with such a positive impression.
Many thanks Matthew for your phone call this afternoon!

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent unbiased advice

Matthew communicated really well and called exactly when he said he would. I needed advice on selling my rental property and Matthew went through my options, and advised the best route. His knowledge was very good, and he gave me honest and unbiased advice, there is absolutely no ‘hard sell’ and he gave his time freely. I would thoroughly recommend speaking to Matthew if you are considering selling your property.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent advice

Arranged a call from Matthew via his website, he called on time and gave excellent, unbiased advice. He is extremely knowledgeable concerning the different methods of property selling. I would not hesitate recommending contacting Matthew if you need good sound advice

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent advice! Truly grateful...

I echo the statements left here already. Matthew took the time to go through all of the details around my house selling issues and methodically went through each one to see where improvements could be made with incredibly helpful suggestions. All of this as free unbiased advice. i very much appreciate his insight and I highly recommend him to anyone looking to sell their house in the best way possible.

November 6, 2024
Unprompted review

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