Home Supplier Reviews 

51
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Delivery was not good. There was a delay and I was informed of this. Then the delivery company advised me that the unit would be delivered on Friday but it did not arrive until the following Wednesday... See more

Company replied

Rated 5 out of 5 stars

Ordered a desk after being let down twice before by different providers. Communication was good although took a bit longer to be delivered than first confirmed but put this down to COVID issues. Desk... See more

Rated 5 out of 5 stars

Happy that delivery arrived within the timeframe indicated. Moved into a new property so ordered a few items. Everything arrived well packed. The furniture is excellent quality, and I'm really impress... See more

Rated 3 out of 5 stars

Not so great an experience. First of all the delivery guy refused to take the items to my flat and dropped three heavy boxes in the lobby. The racking units look sturdy although the quality is not wha... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Kitchen Furniture Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Rustic Furniture Store

Written by the company

We sell a wide range of top quality and affordable home furniture. Offering an extensive range of popular furniture collections at very competitive prices. Bedroom Furniture, Living Room Furniture, Dining Room Furniture and Kids Furniture. We are here to answer all your queries, send us an email or call us and we will be happy to help. Free delivery on all furniture items to mainland UK. Most items are delivered within a week of ordering. Amazing products, service and low prices, what’s not to love…


Contact info

4.1

Great

TrustScore 4 out of 5

51 reviews

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4.1

All reviews

(51)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Top marks on customer service

Top marks on customer service, very responsive to emails. The delivery company were helpful and put the furniture where we requested - although that is what I would expect given the money we spent. The only issue we had is there was a slight mark on one item. They offered to replace, but it is out of sight, so we don’t really mind. Seemed like a waste to replace for such a small issue.

July 21, 2021
Unprompted review
Rated 4 out of 5 stars

The furniture looks great the sales…

The furniture looks great the sales person I spoke to on the phone was friendly and helpful. Delivery was on time. I couldn't give it 5 stars because it was dificult to assemble. The instructons are confusing.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Office Furniture -Good Quality/Easy to put together

Ordered a desk after being let down twice before by different providers. Communication was good although took a bit longer to be delivered than first confirmed but put this down to COVID issues. Desk is flat pack but very easy to put together which myself and my daughter did. Very happy would definitely use again.

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

The wardrobe arrived on time and the…

The wardrobe arrived on time and the man who delivered it was very polite. I managed to put it together myself, although it's advisable to have 2 people to assemble it, as it is big and heavy. All in when assembled it looks fantastic and incredibly sturdy. Would highly recommend them and will definitely be using them again.

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Order went through no problem

Order went through no problem. We purchased furniture for a whole bedroom from Home Supplier and are very pleased. When it is time to do the next bedroom we will order from the same range and supplier now we know the quality of our purchase will be okay. The customer service people are very responsive too.

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company

They will sell you damaged goods and then refuse refund you as they are a small family run company!
Claim you sent them damaged goods and then hold onto your money!
Buy from a reputable high street seller instead and save your money

February 17, 2021
Unprompted review
Home Supplier logo

Reply from Home Supplier

Dear Pearl

As we have mentioned in our response to your previous review posted for the same item, we did not sell you damaged items. You confirmed when we spoke on the telephone (and on your first review below) that the only issue was the stain, which is actually the woodgrain pattern.

We collected with our own transport and we take extra care with packages to avoid any such issues. We supplied you photos as we opened the package. The opened bag of small parts was not even resealed and left with a large opening for the parts to fall out.

Regards
Home Supplier

Rated 5 out of 5 stars

Great customer service

Great customer service. You can easily get to talk to someone which is great. They have a very big range of furniture too. Very much recommended!

January 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality furniture and service

We ordered a wardrobe and two bedside cabinets. The delivery driver was very polite and helpful. The furniture was pretty easy to assemble and looks amazing. All round very satisfied and would definitely recommend.

December 28, 2020
Unprompted review

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