Hometown Dumpster Rental Reviews 

77
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that booking a dumpster is extremely fast and simple, while the delivery drivers are consistently professional, friendly, and punctual. Consumers also appreciate the straightforward pricing, helpful communication, and overall efficiency throughout the rental process. However, some reviewers were not happy with severe delivery delays, mentioning that units occasionally arrived late, were dropped off on the wrong days, or completely failed to show up. A few customers also noted unexpected billing complications, payment confusions, or difficulties getting their containers picked up on time after finishing their projects.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting punctual drop-offs and... See more

Service

Reviewers mention high satisfaction regarding the prompt and efficient service, with many highlighting quick... See more

Staff

Reviewers highlight positive satisfaction regarding the staff, noting that the team is consistently friendly,... See more

Price

Consumers express satisfaction regarding the affordable rates and transparent pricing structure. Reviewers... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting that it is very fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I started, I thought I was on the company I had chosen's website. I late learned that they use Hometown Dumpster for booking purposes. Since the delivery is this upcoming week, I can only address... See more

Rated 5 out of 5 stars

My first time having to purchase a dumpster to haul off construction items and the process was absolutely painless. My request was done around 8pm on a Tuesday and the dumpster arrived on Wednesday mo... See more

Rated 5 out of 5 stars

They are great to work with! They dropped it off early at no extra charge to work better with their schedule. Very friendly and professional. Highly recommend!

Company replied

Rated 5 out of 5 stars

We started with hometown over a year ago to help us find more leads for demolition projects in our area. They have always stood behind their marketing and they have been a great company to work with.... See more


Company details

  1. Online Marketplace
  2. Garbage Dump Service
  3. Waste Management Service

Information provided by various external sources

Hometown Dumpster Rental makes it simple to learn about renting a temporary dumpster and to quickly locate local dumpster companies that have an established reputation for reliable and affordable service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

77 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(77)

75 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely disappointed with their…

Extremely disappointed with their service. I booked a dumpster and they processed my payment immediately. Two days later, they called to say they hadn't checked the address correctly and canceled the service.

February 13, 2026
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

Hi Guadalupe,
Thank you for your feedback and for speaking with me today. We sincerely apologize for the inconvenience this caused. Your selected local service provider originally accepted your booking but later realized that they are not allowed to service your address in Point Reyes Station. Your location falls within a franchised area. This is not very common, but it means your city requires all homeowners to be serviced by one company that has agreed to pay the city for that access. It's essentially a hidden tax on residents. As we discussed, your order has been fully canceled and refunded. We’ve also updated our system to remove this area from the local provider's service area to prevent this from happening again. We appreciate you bringing this to our attention and apologize again for the disruption. Please don’t hesitate to reach out if we can assist further.

Rated 1 out of 5 stars

Hometown referred my order to Junk…

Hometown referred my order to Junk King. Order was confirmed by Hometown to be delivered today. I called Junk King to confirm delivery time and received nothing but a runaround. They had no record of my order and said I had to contact you and your offices are closed. Clearly I am not getting the dumpster today. I want to cancel the order through Hometown and don't feel I should be charged a cancellation fee.

November 10, 2025
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

David, Hometown Dumpster Rental investigated your report by speaking directly with you and with your service provider. The service provider confirmed that an internal communication issue led to your dumpster not being delivered on the day it was promised. We're very sorry for that poor service. We've now refunded the full cost of your original dumpster order and there is no cancellation fee. On our subsequent follow up with you we learned that you did have a dumpster delivered the following day. Again, we're sorry for that delay.

Rated 5 out of 5 stars

Great dumpster company

They was great, on time and we had a problem with our work. Called them and they understood an worked with us with no problem. Would recommend a d will use again.

October 31, 2025
Rated 1 out of 5 stars

Requested service on a Thursday

Requested service on a Thursday. I was told they will confirm and let me know within 3 hours if they were able to drop off for that date. An hour later I received a text stating they were unable to do that delivery date and i would not be charged on my account. They still charged my account and I'm still waiting for the charge to come off. Called customer service and she said it would be off in an hour. 2 days later I'm still waiting for the charge to come off

May 29, 2025
Unprompted review
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

We're sorry your service provider was not able to accept your request for next day delivery. Their schedule was already full for that day. The most common solution in this case to select another service provider that has indicated they have availability. We never charge for a booking until the local service provider confirms they will deliver the dumpster. In your case, the service provider did not confirm so your card was authorized initially, but it was never charged. Sometimes it takes a day or two for the card company to remove the authorization. Sorry for any confusion this may have caused for you.

Rated 1 out of 5 stars

I rented a 20 yard roll off dumpster…

I rented a 20 yard roll off dumpster through "HOMETOWN DUMPSTER RENTAL" for a company called DumpStor! I called DumpStor the night before the planed pickup date and told DumpStor I would need it longer! DumpStor said that the roll-off would be mine until I called to have it picked up! Immediately the next day "HOMETOWN DUMPSTER RENTAL" made DumpStor pick up the dumpster! When I called in shock, DumpStor told me they had NO choice because I had rented it from a third party "HOMETOWN DUMPSTER RENTAL"! What kind of idiotic company does NOT work with their subcontractors to satisfy their CUSTOMERS? "HOMETOWN DUMPSTER RENTAL" obviously does NOT care about their subcontractor customer needs and wants! I will NEVER get suckered into working with "HOMETOWN DUMPSTER RENTAL" ever again!!!!!!!!!!!!!

April 23, 2025
Unprompted review
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

Hometown does not require our service providers to pick up the dumpster on any particular day. The original booking is for a set rental period, with a delivery date and a pickup date. But the pickup date is flexible, and can be changed anytime simply by talking directly with a service provider and requesting a different day for pickup. NOTE: We've never had a booking by anyone with this name, so this review does not come from a verified customer.

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