hometownherocbd.com Reviews 8

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.1

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They banned me from their company

I placed an order from hometown hero CBD and than decided to call and ask questions about the product. I decided I wanted to cancel the order but the product was already shipped. Customer service then told me they would refund my order but that I could no longer use their website. They deactivated my account permanently so I can no no longer sign in to find the tracking details of my order or buy anything else. I have not received the refund I was told I would get.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

always predictable

always predictable, fast and efficient service. never a problem, products are always consistent, likewise with quality. have returned many times. will do so again without any reservation.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Beware I had the unfortunate…

Beware I had the unfortunate experience of giving Home town hero cbd a try.

They talk a big game about “supporting veterans,” but after doing some digging, none of it adds up. It feels like a marketing gimmick, not a real mission.

Thought I was treating myself to some quality gummies. What I got? A surprise bag of Delta-8 and a side of regret.

The effects were off not just different, but unpleasant, borderline concerning headache, nausea, and overall discomfort. I’ve tried plenty of edibles from reputable brands before and never had a reaction like this. Something wasn’t right here.

When I reached out to their support team to address the issue, I was told that “individual experiences vary. Even worse, when I asked customer support about the ingredients used in their edibles (which should be a basic question), they couldn’t give me a straight answer. That’s a huge red flag. If you’re selling ingestible products, transparency is non-negotiable.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

They have great Delta 9 selections that…

They have great Delta 9 selections that work and offer free samples from time to time and they support our veterans. Their shipping is quick and that is something that cannot be said about these other companies.

October 2, 2023
Unprompted review
Rated 2 out of 5 stars

Impossible to cancel subscriptions.

Their product is really good but you cannot cancel. The efficacy of their CBD/CBG tincture is on point. It works. HOWEVER, if you need to cancel that subscription for any reason they will ignore you. The cancel button on the website DOES NOTHING but tell you to email them to cancel and emailing them returns an auto-responder that says they aren't in the office no matter when you send it.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Best CBD / Delta-9 website on the internet !!

I had a traumatic head injury when I was 18 and I've suffered the last 22 odd years with ptsd. I've tried medical Marijuana but sometimes it gives me severe panic attacks. Well Hometown Hero sent me 2 free samples of CBD /DELTA-9 edibles and gave me free shipping and handling. Well if that wasn't good enough, they're now sending me CBD pain cream ( retaill price $40.00) for free!! And paid for the shipping and handling again! The edibles came promptly in less then 4 days. I can't wait to do more business with them in the near future. If I could , I'd give them 10 stars. If you don't believe me check out their website, and they support our Veterans. Love their products, their cause, fast shipping and you can can track your package from warehouse to your front door in real time !! Don't delay for one more day

February 17, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look