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Company details

  1. Home Goods Store
  2. Countertop Store

Written by the company

Housing your favourite homewares and kitchenware.


Contact info

3.0

Average

TrustScore 3 out of 5

3 reviews

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1-star

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Rated 2 out of 5 stars

No indication from description or low…

No indication from description or low postage cost that item was not stocked in the UK. Delivery took a lot longer than advertised. When it arrived there were no English instructions, and still waiting for an email with translated instructions. Item doesn’t work, but this could be because I cannot find a way to switch it on, hence the need for instructions.

January 16, 2022
Rated 2 out of 5 stars

Failed to deliver on time

December 23, 2021
Homewarehaus logo

Reply from Homewarehaus

Hi Marie, thanks for your feedback. The delays with deliveries were out of our control and as a result of the pandemic and its effects on couriers and transporting.

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