HomeWizard Reviews 

Het probleem met de (nieuwe) p1-splitter is vlot opgelost door de support. Een tip:neem contact op via messenger. Na de eerste geautomatiseerde replies in contact gekomen met het support team en de splitter werd gratis vervangen

We have the water meter, the P1 Meter and the Display from homewizard. The beginning I had a problem with the P1 meter cutting out at 80% signal strength. They say "move the router closer to the P1 Meter". Why would I need to do that if the Wi-Fi was any good in the device? Is that the solution for everything? just move the router closer? This wasn't possible at that moment as the buildings wires were in a different location. They sent me a new P1 Meter and now that works fine (This was ALL when you COULD contact them directly).

Now a few months later the Display I bought 8 months ago, the Temperature display doesn't work anymore. It just shows 0.0c. It happened 2 days ago.. we contacted Friday and its Monday afternoon and they still wont respond. How is this allowed to happen that you cant contact customer support with a phone number or at least a LIVE CHAT? I paid for these devices and I want service for them during their warranty period.

IF you want these and don't care about the cost and don't care if they break, then you are their perfect customer. If you need service and need to get in contact with them just stay away. We have been waiting HOURS on their "chat" for a response. Their representative is "active" but doesn't reply.

Also their devices aren't that great with Wi-Fi. I literally have my devices within 1 meter of the Router now, they still aren't 100% signal strength. My Display is literally ON TOP OF MY ROUTER and it wont connect to Wi-Fi, says no connection. These aren't the best quality.

EDIT:
when you do get through they seem to just send a new device, no questions asked. That's a good thing but the the time to respond is absurd.

I had a energy display with a failure. After a report to their chatbot with a video of the failure, they decided to ship a new display directly without any discussion.

Im a big fan of their products, but now to their service to!

Some features are simply not working.
Basic things like consumption monitoring and manual on/off is working fine and instant, but the premium features (that require an additional paying subscription) are not working properly and that's a pity. Contacted the helpdesk with these issues but I was expertly dismissed and ignored.

This company should not be trusted by anyone. Ordered product has been missing about one month, company is blaming Deuche Post for delivery but not even give any tracking code me for delivery. I have contacted plenty of time to this company to get tracking code. My order is not seeing in company´s page under my account. So be wear of this company, they are just fooling and stole your money !!

I ordered a smart meter. The shipment tracking is not working. No product received. No helpline, no E-Mail Contact, just a chatbot. I can´t recommend that company.

No answer from them despite the fact I never received my order after one week!
The link with the shipment is not correct

Slow shipment, no customer service answer to written quiestion, why parcel was not shipped when is was packed and money drawn.
It took 7 days between order and DP pickup for transport, according to track&trace, while the shop said expected arrival was 5 days.

14 days from ordre date and there is no informations about my shipment...

don't buy from these companies their stuff doesn't work and their customer service is non existent warning for these companies i bought and site with stuff that doesn't work

Slow shipment, no customer service answer to written quiestion, why parcel was not shipped when is was packed and money drawn.
It took 5 days between order and DP pickup for transport, according to track&trace, while the shop said expected arrival was 5 days.
Hope Deutsche Post delivery is quick.

Feb. 8.
Shipment adviced to arrive today, 5 days later than expected when ordered…..we will hoist the flag and celebrate.

The products seems fine, but be aware, that to use the whole posibility of the wifi P1 meter (f.ex. 3 fase logging) you need a subsciption!

Installatie en gebruik is super simpel. Werkt ald

As with all companies trying to cut costs by implimenting AI chat bots, this one seems to have failed. Was told tax/vat was included in the price listed only to find a large bill when the items were delivered. They have zero interest in standing by what thier chat assistant told me so I guess that says alot for future product support and help.

The product installation are very easy & app always works, no issues till date. Provide up to date and reliable information about energy usages.

Homewizard is een perfect product om je energieverbruik te managen vooral als je zonnepanelen hebt

I'm working within the energy data business and i have to admit that it's very clever from HomeWizard to bring these kind of tools to the home consumer. Very enjoyable and could bring very good insights into your energy usage. It's really affordable and delivers excellent quality for home grade items. Everyone could work with this, installation is simple and easy, you're just serveral clicks away from your energy data, it's that easy!

Installation très simple et application intéressante à l'usage

I have purchased many HoweWizard products. These currently offer me the possibilities in terms of measuring and switching to optimally deal with the use/consumption of water, gas and electricity.

De Homewizard watermeter geeft direct inzicht in verbruik en daardoor douchegbruik en ander verbruik verlaagd.

The P1 meter, Energy display and Energy sockets were very easy to install. All this gives a very good insight into consumption. I can recommend everyone to buy this.