Honcho Reviews 497

Simple process, helpful consultant

Nikki was very knowledgable, and I now feel more confident with something i hadn't a clue about before.

Like others, I unwittingly applied for an ABN, thinking the Honcho site (first hit on google) was an official website of ASIC. Have been charged $100 for what is free via the proper ATO site. Deceptive, misleading and unethical. I am appealing/awaiting refund. They make the appeal process deliberately difficult with call transfers and written requirements. Have reported this to the ACCC and will communicate more broadly in socials. Will update on any progress. Update: after raising the issue and numerous follow-ups verbally and in writing my fee was refunded.

Quick response and helpful answers from Paige.

Nikki was really helpful she answered all the questions that we were worried about and made it very clear to understand in all her replies. I rated her 5stars for her great and helpful performance 👏

Nikki the customer service professional was amazing in the way she looked after me. She dealt with all of my questions within seconds.
I am so thankful that Nikki was a real person that could answer me right away. It was so refreshing dealing with her.
Great service, Nikki. Thank you so much for all your help.

awesome chatting and help from Nikki, but i found out I didn't need to pay $149 for abn after I paid it and a heap more to register a business name

Very fast, helpful response

Nikki was extremely helpful, and her response was nice and quick. She was able to answer my question about GST and let me know what I had to do.

Nikki was my service representative. She knew exactly what to do and helped solve my query, she even attached a pdf of my registration. Very much appreciated.

ive been trying to work out my DNS for the past 3 hours and Nikki fixed it for me in 5 minutes biggest relief

Quick and easy. Very helpful

Nikki was helpful and quick in her replies. Thank you

i made a mistake with my email and nikki helped me out in under 5mins

I cancelled my business registration 5 minutes after I did it. Was told I would get a refund less admin charge.
Still waiting after numerous emails. This company is a scam and I would recommend never to use it to everybody. Worst company I have ever dealt with

I Had NIKKI assist me in providing accurately and clearly answers to my question regarding my first ABN.. Made my decisions based on her answers, now that understand the correct procedures. NIKKI was great.

Nikki was really helpful during this follow up process! Thanks Nikki.

Easy to use and very helpful. Instead of long waiting time on the phone, I literally get my problem sorted in less than 5 minutes. Keep up the good work!!

They come across a government department, ASIC, registering your business name or re-registering your business name. I unwittingly re-registered my business name with them thinking I did it through ASIC. They also charge an admin fee & promise to help improve your business for more fees. In my case I haven't run my business for over 20 years but I want to keep the business name so there's no help required. But when I explained my situation to them through several emails they reluctantly agreed to returned my re-registration fee minus their admin fee. I'm sure this would be happening to others. Be Aware!