We’re very happy with our choice with Honeypot. We first came across the brand through an Instagram ad and, although we were initially dubious, we decided to give it a try after reading the Trustpilot... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was never able to find a sofa that catered for all my sofa needs and finally found Honeypot! I was able choose the fabric colour and filling to suit what i needed. I was also able to have the sofa i... See more
Brilliant sofa. Delivered within a week, really firm and durable. Very impressed will buy from here again! Sofa assembled within 30 mins, love tracking updates came exactly on time!
Love my new sofa. Very well made and so comfortable. The delivery guys were awesome. They put my sofa together in minutes and were very helpful and friendly. Would recommend Honeypot 100%
Company details
Written by the company
Every house deserves to be made into a home. That means comfort, and comfort means quality – well crafted, well designed furniture that we can offer you at the lowest possible prices. We’re here to deliver you elegant and durable furniture as quickly, cheaply, and easily as possible – everything brand new, well packaged, and brought straight to your door.
Contact info
Honeypot furniture, Honeypot Lane, Colsterworth, NG33 5LY, Grantham, United Kingdom
- 01476 338771
- sales@honeypotfurniture.co.uk
- honeypotfurniture.co.uk
4.3
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 2 weeks
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Delivery was great the men got my…
Delivery was great the men got my furniture into living room and it looks fantastic, they assembled and placed it exactly how I wanted it , I orded the Windsor 3 seater sofa 2seater sofa and chair the furniture is very big but looks amazing I love it 🥰
May 15, 2025
Reply from Honeypot Furniture
Thank you for your kind feedback. We're pleased to hear the delivery team met your expectations and that the Windsor set fits beautifully in your home. It’s wonderful to know you're happy with both the service and the furniture.
Best regards,
The Honeypot Furniture Team
Super soft and comfortable sofa
Super soft and comfortable sofa, quick delivery and really affordable
May 15, 2025
Reply from Honeypot Furniture
Thank you for your feedback. We're delighted to hear you're enjoying your new sofa and pleased with the comfort, delivery speed, and value. It's exactly the experience we aim to provide.
Best regards,
The Honeypot Furniture Team
Excellent service and good quality settie
Excellent service and good quality settie, definitely recommend
May 14, 2025
Reply from Honeypot Furniture
Thanks so much for your review! We're glad to hear you’re pleased with both the service and the quality of your settee. We really appreciate the recommendation.
Warm regards,
The Honeypot Furniture Team
Great customer service and delivered on…
Great customer service and delivered on time. Would recommended.
May 13, 2025
The delivery guys were great and really…
The delivery guys were great and really friendly!
The sofa is a gorgeous colour and looks beautiful in my living room
May 9, 2025
Reply from Honeypot Furniture
Thank you for your kind words! We're so pleased you love the colour of your new sofa and that our delivery team made a great impression. It’s wonderful to hear it looks beautiful in your living room.
Best regards,
The Honeypot Furniture Team
Rug delivered ahead of the time you…
Rug delivered ahead of the time you told me, I’m very happy
May 12, 2025
Reply from Honeypot Furniture
Thank you for your feedback! We're so pleased to hear your rug arrived earlier than expected and that you're happy with it. Enjoy!
Best regards,
The Honeypot Furniture Team
Excellent service from start to finish
Excellent service from start to finish. So pleased the sofa itself and the guys who delivered it were brilliant.
May 8, 2025
Reply from Honeypot Furniture
Thank you for your lovely feedback. We're delighted to hear you're pleased with your new sofa and that our delivery team made a great impression. We aim to provide a seamless experience from purchase to installation, and it’s wonderful to know we achieved that.
Best regards,
The Honeypot Furniture Team
Great to have the item as advertised
Great to have the item as advertised. Tried twice through Amazon from other sellers and what was sent was not a proper Verona settee. Needed this corner sofa to match other Verona furniture in the room. Honeypot is a genuine furniture company that I would now only go to in the future.
May 2, 2025
Reply from Honeypot Furniture
Thank you for your lovely review. We're so pleased the Verona corner sofa met your expectations and matched your existing pieces perfectly. It's great to hear you've chosen to shop with us going forward, your trust means the world to us.
Best regards,
The Honeypot Furniture Team
Good communication from start to finish…
Good communication from start to finish product handled with care very good service
May 6, 2025
Reply from Honeypot Furniture
Thank you for taking the time to leave a review. It’s great to hear that everything was well communicated and your order was handled with care. We work hard to ensure every step of the process runs smoothly, and we’re glad that came through in your experience.
Best regards,
The Honeypot Furniture Team
Sofa Sagged Within a Year – Poor Quality and Support
⸻
I purchased the Harper 3-seater sofa in April 2024 along with the full matching suite (4-seater, armchair, and pouffe). Despite being used far less than the other pieces, the 3-seater developed a pronounced sag in the middle within a year, making it uncomfortable and visibly misshapen.
I contacted Honeypot Furniture before the 12-month mark, provided detailed photo and video evidence, and cooperated fully with their third-party inspection process. Despite this, they refused to offer any form of resolution, claiming it was not a manufacturing fault.
What’s more concerning is that I later discovered another customer had reported the exact same issue with the same Harper sofa — they too provided evidence and were told it wasn’t purchased from the seller, which is now troubling given my identical experience.
I’m now pursuing a chargeback through my bank. For a £499 sofa, I expected far better durability and aftercare. Extremely disappointed and wouldn’t recommend this product or retailer.
April 21, 2025
Unprompted review
Reply from Honeypot Furniture
Thank you for taking the time to share your feedback. We are truly sorry that in this circumstance your manufacturing warranty was unable to resolve your issue.
We want to assure you that at Honeypot Furniture, we take every customer concern seriously and follow a thorough and fair process for resolving any reported issues. As outlined in our Terms and Conditions and Warranty Policy (available on our website), all of our products come with a 12-month manufacturing guarantee which covers defects arising from faults in materials or workmanship under normal domestic use.
As part of our commitment to impartiality, we work with independent, professionally qualified third-party inspectors to assess reported concerns. In your case, a technician from such a company conducted a detailed inspection of your sofa and provided a comprehensive report. The findings from this inspection confirmed that the issue did not result from a manufacturing defect, and as such, fell outside the scope of the manufacturing warranty.
Please know that our decision was based solely on the professional findings of this independent assessment. We understand that this may not have been the outcome you were hoping for, but we must adhere to the warranty terms and follow objective expert recommendations to ensure fairness and consistency across all claims.
If you would like to revisit the warranty conditions or better understand what is and isn’t covered, full details can be found on our website.
We appreciate your custom and regret that you feel let down on this occasion. Should you require any further clarification or assistance, please don’t hesitate to contact our customer care team.
Kind regards,
The Honeypot Team
Great sofa and brilliant company to…
Great sofa and brilliant company to deal with delivery service is top notch guys who delivered it were very helpful and get 10/10 for me and like i said the sofa is brilliant and top quality
May 2, 2025
Reply from Honeypot Furniture
Thank you so much for your fantastic review! We’re thrilled to hear that you love your new sofa and that you found both our product quality and delivery service to be brilliant.
I’ll be sure to pass your praise on to the delivery team—they’ll be delighted to know they made such a positive impact.
We’re so grateful you chose Honeypot Furniture and we’re here if you need anything else in the future. Enjoy your new sofa!
Kind regards,
The Honeypot Team
Delivery team did a great job
Delivery team did a great job, sofa was really high quality
April 30, 2025
Reply from Honeypot Furniture
Thank you for your feedback. We're pleased to hear the delivery team did a great job and that you're happy with the quality of your new sofa. We take pride in offering both excellent service and well-crafted products.
Best regards,
The Honeypot Furniture Team
The wonderful polite efficient delivery…
The wonderful polite efficient delivery gentlemen you are lucky to have them as your employees, hopefully they are well respected by the company
Will definitely shop with you again 😁
April 30, 2025
Reply from Honeypot Furniture
Thank you for your kind words. We're incredibly proud of our delivery team and it's always rewarding to hear when their professionalism leaves such a positive impression. Your comments will certainly be shared with them. We look forward to welcoming you back again soon.
Best regards,
The Honeypot Furniture Team
Super quick delivery
Super quick delivery, great prices and excellent customer services / delivery service.
April 22, 2025
The furniture came as same online
The furniture came as same online. It's a good quality more than expected.
April 25, 2025
Very happy with my purchase
Very happy with my purchase. Fantastic delivery and customer service.
April 24, 2025
Reply from Honeypot Furniture
We’re pleased to hear that you’re very happy with your purchase and that our customer service's.
We place great importance on delivering a high level of service to ensure every customer feels valued and supported throughout their experience with us.
Your feedback is appreciated, and we look forward to assisting you again in the future.
Kind regards,
The Honeypot Team
The product is amazing quality and fast…
The product is amazing quality and fast delivery
April 22, 2025
Reply from Honeypot Furniture
Thank you so much for your lovely feedback! We’re delighted to hear you’re pleased with the quality of your product and impressed with our speedy delivery.
We truly appreciate you choosing Honeypot Furniture and we hope your new piece brings you plenty of comfort and joy. If we can assist with anything else, please don’t hesitate to get in touch.
Kind regards,
The Honeypot Team
Fast delivery
Fast delivery. Was constantly updated on date and time of delivery. Delivery guys were efficient and friendly. Thank you.
April 17, 2025
Reply from Honeypot Furniture
Thank you for your feedback.
We’re delighted to hear that you were pleased with the fast delivery and found our updates helpful. Thank you again for choosing Honeypot Furniture.
Kind regards,
The Honeypot Team
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