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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

I do not recommend the Hoover PowerScrub

I bought the Hoover PowerScrub
XL, Upright Shampooer,
Muiti - FH68010 for $149.⁰⁰
I love how it is built, easy to take apart, clean, and reassemble. I hate the lack of spray to dampen the carpet and no power in the brushes or suction. I have 3 cats and 2 dogs. It did not pick up any hair!!

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Awful service

I was on the phone for 2 hours and 14 minutes. Got cold transfered twice when I got through to Paul he wasn't bothered about my hold time was not helpful at all. All my home appliance are from Hoover excellent products. Think you need to concentrate on more customer service training 😉

February 8, 2021
Unprompted review

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