Hope Plumbing Reviews 

487
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

It's rare to find service professionals who care beyond their expertise. From start to finish, the service was professional and customer focused. I had the privilege of having Zach with Hope Plumbing... See more

Rated 5 out of 5 stars

We had Hope Electric do an upgrade on our electrical panel, from 100 amps to 200 amps. Logan Buckmaster was the electrician on the job, and he and his apprentice Nolan, did an excellent job. If you... See more

Rated 2 out of 5 stars

Quick to respond and come out. However, the technician didn’t understand problem. Had consults on phone a couple times to diagnosis problem. Once quote was received it was way higher than expected. We... See more

Rated 3 out of 5 stars

Wanted to know if I had the instruction manual to help him figure out what was wrong with the water softener -he figured it out by calling tech support. Did not wear shoe covers. Seemed pretty sure... See more

Company details

  1. Plumber
  2. Handyman

Information provided by various external sources

Hope Plumbing is a locally owned and operated full-service, residential and commercial plumbing company located near the heart of Broad Ripple in Indianapolis, IN. Hope Plumbing started as a practical labor of love between Jack Hope and Brad Persic and quickly transformed into a business the community trusted. That is because their skilled plumbers in Indianapolis have the training, knowledge, and experience to handle any challenge customers through their way. They specializes in older homes and understand when to preserve and replace plumbing fixtures. Additionally, they can help you with things like water heater installations, leaking toilets, repiping, clogged drains, and more. With friendly, uniformed plumbers who are punctual and courteous, they hope you have the most pleasant experience. Call (317) 900-4513 to request a service today!


Contact info

3.3

Average

TrustScore 3.5 out of 5

487 reviews

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3.3

All reviews

(487)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Cleaned up when done. Did not object when I did not want all repairs suggested.

November 10, 2017
Unprompted review
Rated 5 out of 5 stars

They got the job done as quick as …

They got the job done as quick as possible. They price matched the competition. The plumbing tech was a very nice person and was competent. I would highly consider to use Hope plumbing for future plumbing issues in my home.

November 10, 2017
Unprompted review
Rated 4 out of 5 stars

Great customer service and work

Great customer service and work. Trust that service was top notch, however I believe a bit higher on price than other plumbers fees.
Service was for flushing water heater - after $50 promotional discount still paid $200.

November 10, 2017
Unprompted review
Rated 4 out of 5 stars

Great service

Great service, the guy who showed up was honest, straight forward, and helpful, plus did a good job. Only disappointment was they were not able to give me any ball park cost info up front on what I could expect. I know that's hard to do and risky because customers may not describe the full scope of work and it's hard to ball park something over the phone. But the tech was good at listing what they would do and options I had to choose from. But the total did end up higher than I was expecting going in. Shows that it's been several years since I hired a plumber!!

November 10, 2017
Unprompted review
Rated 5 out of 5 stars

Our technician was very knowledgable

Our technician was very knowledgable, willing to share his recommendations freely and provided a detailed quote which we could understand and use for budgeting our home improvements. Thank you!

November 10, 2017
Unprompted review
Rated 5 out of 5 stars

Hope inspected our water system

Hope inspected our water system. Although everything appeared operational we decided to replace the sump pump before a breakdown in view of its age. He also noted that our water softener drained into the sump instead of the drainage pipe. We notified the original installer who corrected the situation free of charge.
We were pleased with the outcome of Hope's visit.

November 4, 2017
Unprompted review
Rated 5 out of 5 stars

Great Service! Wonderful Attn

Was contacted immediately after requesting an appointment to replace my broken disposal. Extremely friendly and very willing and able to work with my schedule. Plumber was prompt, very courteous, helpfull, and ensured that he was able to take care anything i might need while he was at my home. Would recommend Hope Plumbing to anybody and will definitely direct any future plumbing needs thier way.

November 4, 2017
Unprompted review
Rated 5 out of 5 stars

We were very happy with our decision to …

We were very happy with our decision to choose Hope Plumbing. Jonathan "Mario" and his helper, Leon, were outstanding! They were friendly, professional, kept us informed and did a fabulous job with replacing our outdated and badly corroded galvanized drain pipes with PVC pipes. They explained everything they were doing and why and we felt we were in very good hands. We wouldn't hesitate to recommend them, and in fact, we already have referred a friend that is in need of a good plumber. Since our home was built in 1957, we also felt comfortable with Hope Plumbing, since they specialize in older homes. Although they may not be the cheapest in town, they also aren't the most expensive, but their work, attitude and ethical way of doing business is what will keep us coming back whenever the need arises.

November 3, 2017
Unprompted review
Rated 5 out of 5 stars

I have used Hope Plumbing for about 7 …

I have used Hope Plumbing for about 7 years now, I have had a positive experience each time. The technicians are confident, professional, and pleasant. Thank you to Hope Plumbing!

November 3, 2017
Unprompted review
Rated 5 out of 5 stars

They got me out of a bind!

I was in a bind with no hot water in a house with a big family and teenagers. Another plumber told me 2 to 5 days. I found Hope Plumbing on Google and called. They had a technician out within an hour and installed a new water heater that afternoon. Technician was a really nice guy that knew his trade very well. Overall, they made a very stressful situation go away quickly.

November 3, 2017
Unprompted review

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