Hopkinson Cycles logo
Visit website

Hopkinson Cycles Reviews 

541
•
TrustScore 4.5 out of 5

4.7

Bicycle Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products cheaper than elsewhere, and appreciate the excellent product availability and selection. Many people highlight the incredibly fast and efficient delivery service, with orders frequently arriving within one to two days, often with free shipping. The overall service is highly regarded, with consumers appreciating quick communication, smooth ordering, and well-packaged items, making their experience pleasant and reliable. However, some customers also noted instances where they received an incorrect product or found the quality of certain items to be lower than expected.

What people talk about most

Product

Customers had positive experiences with products, frequently praising the great selection and competitive... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speed and... See more

Price

People report positive experiences with pricing, consistently finding competitive and unbeatable value. Many... See more

Order

Reviewers mention positive feedback about order, highlighting the speed and efficiency of the ordering... See more

Service

Users describe positive interactions with service, consistently praising its efficiency, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ordered a chain with 116 links on standard delivery. arrived within 2 or 3 days after ordering. ordered a light set on premium delivery, arrived within a day via royal mail. contacted the... See more

Rated 5 out of 5 stars

Ordered a Shimano casette express Thursday tea time, expected it early the next week. Arrived Sunday afternoon! And no mucking about with un-necessary pre-sealed plastic packaging, just old style card... See more

Rated 5 out of 5 stars

Once again, great service from Hopkinson Cycles! I find myself using them more and more for my biking needs .. very reasonably priced and extremely quick to get things despatched. I never find I'm... See more

Rated 5 out of 5 stars

Purchased two gravel tyres at lowest price that I could find online. Goods despatched early next day and arrived by Royal Mail two days later. Reliable and efficient.

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

WHO ARE HOPKINSON CYCLES Hopkinson cycles is a family run cycling business selling bicycle parts and accessories from Horbury, Wakefield, West Yorkshire. We offer incredible discount pricing on top cycling brands. Our family has been in the cycling trade for over 3 generations and we have a massive wealth of knowledge between us to help you select the right component for your ride. FAST AND FREE SHIPPING We offer a free, fast, professional service to all our customers and aim to dispatch any order same day or next working day. We offer Free UK delivery on every item with no minimum spends, and if you spend over £50 we will upgrade your order to an express shipping service. STOCK We hold all our stock in our UK based warehouse. We only show the stock which we hold. We do not drop ship like some online vendors. If we show the stock, we have it to send to you. RANGE OF PAYMENT OPTIONS You choose your best way to pay, we offer a range of payment options and providers including ways to spread the cost or buy now pay later. RETURNS We offer a no hassle returns policy.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

541 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(541)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A SRAM X01 Eagle Chain PC-X01 for under…

A SRAM X01 Eagle Chain PC-X01 for under £40. You cant get better than that. For that price, you wouldnt mind if it took a week and a half to come... but it didnt. fast delivery with all teh usual delivery commuications. Great service 👍

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Hopkinson Cycles rocks!

Hopkinson Cycles is one of the few shops that still provides bits and pieces that a cycling enthusiast needs at reasonable prices. Thankyou for keeping me rolling through the years!

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

A great business - Recommended.

I've have used this business twice now. Both times the items were competitively priced a delivered quickly. I have no complaints whatsoever and will definitely be buying from them again. I believe that they are a small family business - good luck to them, they're doing a great job.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect transaction

Ordered sram x01 components, great price, quick dispatch, all went exactly how you hope a purchase will go, really pleased.

March 21, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look