hoplady took the order money and transportation cost and never sent the item neither reimbursement. ""Extremely unreliable"" it has been more than a year.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rated one star because couldn't rate zero. Ordered four items. Received two items. Sent a request to find missing two items, no response. Tried to return original two items, cost $10 to mail. Pac... See more
DO NOT CONTACT THE TELEPHONE NUMBER LISTED IN ALLEN AND NANCY'S REVIEW. IT IS A SCAM!! I contacted the 1607-214-3005 and spoke to a Jimmy Varker. He said they could refund my money for a shipment o... See more
I received my product today almost a month later. The package was torn. There are snags in these sweaters. They are nothing like the photos advertised, and they smell really bad. The yellow one do... See more
Wished I would have read the reviews…
Wished I would have read the reviews prior to ordering. I never received my item and have not heard back after emailing their service department. They charged my PayPal account and I have not been able to contact anyone to get a refund.
they are a rip off they finally ship…
they are a rip off they finally ship something but to the wrong address! i tried to email the address that i had talked to them before through. now the address is unactive. i am so mad!!!!
Big disappointment
Big disappointment
If I am not mistaken, this is the same company that shows up on the internet under different names. I had a very bad experience in that the size was not the one I ordered. I sent it back and never received the correct size, in other words, I receive nothing. It was super difficult to get in touch with anyone. This went on for months. I finally wrote a letter to the co. in China and eventually got my two items. They were still the same size--the wrong size. In addition, the quality of the two blouses was very bad. I will never order anything from this company, under whatever name it now does business.
1st time customer
I received my product today almost a month later. The package was torn. There are snags in these sweaters. They are nothing like the photos advertised, and they smell really bad.
The yellow one doesn’t have large cuffed sleeves as shown online. Also online it looks a lot heavier material and not so much like a sweater. Falsely advertised.
I am extremely disappointed in this entire process.
I’m a first time customer and don’t usually leave reviews. This company is operating unjustly and I will never purchase again. It’s a shame they are allowed to use Facebook to advertise and trick people into believing they ship quality product.
Bad Company
On 11-23-19, I ordered 2 items. I received one item, a pullover sweater that I love just about a week ago, but have yet to receive the yellow sweater/coat that I ordered along with this first item. I've tried getting in touch with this company but can't get through by any means. It's been over six weeks and so I guess that I'm out about $32.00 from that order. I'll NEVER, and I mean NEVER, order from this company again.
I love my new ankle length…
I love my new ankle length outdoor/indoor sweater. It’s thick & warm! Looks exactly like the photo!
The items I ordered look nothing like the site
My order took over a month to get here and the coats I ordered look nothing like the ones I received zero quality I would not recommend to order from this site
I ordered a jacket on Dec 2019
I ordered a jacket on Dec. 7 2019. I just received it today on Jan 6th 2020 .This was not a jacket but a cheap replica of a jacket maybe but I wouldn’t even call it a sweat shirt. I am so disappointed! Such a rip off! The web site doesn’t even let you return or exchange it or contact them. This is a scam!
I ordered two sweathers!
I ordered two sweathers; one pink & one blue december the 13th 2019 for $80.00 bucks & have not herd nothing from them or received nothing!!! Their customer service is no getting threw!!! What should we do??? Im so disappointed!!! 😣😣😣😣😣😣😣😣😣😣😣😣😣 I want a refund now! Forget the sweathers!!!
Yayyyyyyyy I finally received my 2 sweathers today 1-4-2020 🎊🎇🎉🎆🎇🎉🎆🎊 I'm very pleased with this product and will bag them to give to my mom and mom inlaw for Christmas!!!! However! I will not order from this site again due to lack of sending a purchase # to my email or being able to get threw to customer service by their email or their phone number!!!!! Thank you for my purchace; its exzackly what I expected according to the picture on your website 😊
Not happy with them I ordered three…
Not happy with them I ordered three items for Christmas presents beginning of November did get two items just barely before Christmas still have not received or heard about third item and probably won’t
These people SUCK!!!
These people SUCK!!!! They are SCAMMERS and I am going to report them to the BETTER BUSINESS BUREAU and I suggest that everyone does the same or else they will continue to rip people out of their money!! I placed an order for 2 winter coats for my teenage daughters and I paid $89.64. Hoplady sends me an email first saying that one of the coats are out of stock. Next day, the other coat was out of stock. I contacted them requesting my money back and I have yet to hear ONE WORD from them and I am very angry because I work hard for my money and I hate THIEVES!!!! I do not have any money to give away PERIODT!!!!!
Horrible
Horrible. Don’t even bother with ordering anything from this company. The merchandise does not look like the pictures they advertise, the merchandise is poor quality and cheaply made. I ordered two items and only one was delivered yesterday after ordering it in the beginning of November. Then the item delivered was not the item described as being out for delivery. Still waiting on my second order. Mind you the items are part of the same order. I order two items on the same order but only one item arrived. Merchandise looks nothing like its picture on the website. There ought to be a law to stop companies like this. Scamming people.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








