hopofurniture.com Reviews 429

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, highlighting the excellent craftsmanship, robust build, and stylish designs. Many people also commend the efficient delivery service, noting that items arrived on time, were carefully handled, and often included assembly and packaging removal by helpful and professional staff. The overall service, from ordering to delivery, is consistently described as seamless and positive, with consumers appreciating the helpful and knowledgeable staff. However, some customers experienced issues with missing fixings or damaged items upon arrival. A few reviewers also mentioned dissatisfaction with delivery, citing delays, refusal to carry items to higher floors despite extra payment, or a lack of assistance with unpacking. There were also instances where the delivered product's color differed significantly from its online representation.

What people talk about most

Product

People report positive experiences with product, often praising the quality, style, and value of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the punctuality and... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the helpful, personal,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness and... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the superb build quality, with items like... See more

Based on these reviews

Rated 5 out of 5 stars

Well impressed with this lot. Lots of good stuff on their website, easy to order, immediate response post ordering which was very friendly and accommodating when arranging delivery. Lovely piece of fu... See more

Rated 5 out of 5 stars

Every part of the process was great. Ordered a G plan cabinet, drawers, bedside drawers and a nest of tables. Had some advice online and ordered online. I was advised of estimated delivery dates an... See more

Rated 5 out of 5 stars

We visited Hopo on a Sunday afternoon after a special drive from London and we found them very helpful and informative even at the end of a long day! We purchased the Amari extending table and it was... See more

Rated 5 out of 5 stars

We waited until we could find what we were looking for below our budget point. So, with a discount code we managed to purchase a G Plan dining table and chairs at a price we were happy with. Hopo we... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Kitchen Furniture Store
  6. Pine Furniture Shop

Written by the company

We make buying furniture stress free and easy .See our great delivery options and you can rely on our 31 year experience to deliver you the best service possible.. With over 3 decades in the furniture industry, we know what it takes to offer products that stand the test of time. Our knowledgeable team is dedicated to providing expert advice and top-notch customer service to help you find the perfect piece for your home. Top Brands, Best Prices We work closely with some of the biggest names in the furniture business, including Kristensen Kristensen,G-Plan,Bentley Designs,Baker Furniture Indus valley to name a few, to bring you the highest quality products at the best possible prices. Our team monitors prices daily to ensure that we offer the most competitive deals, so you can shop with confidence knowing you're getting the best value.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

429 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A happy purchasing experience

I was a little wary of buying furniture on the internet and looked into the Company quite thoroughly before going onto the online chat. Steve answered all my questions and I decided to go ahead with the purchase of an oval shaped chest of drawers with marble top.
I was kept well informed at each stage of the process and the item was delivered 3 days later at the exact time that I was told it would be.
We love the chest and would have no hesitation in purchasing from Hopo in the future.

April 7, 2026
Rated 5 out of 5 stars

Great selection of products and customer service

Really happy with my dining table set from Hopo. It was out of stock when ordered but Steve was extremely helpful and called up to check in periodically and let us know on delivery timeline. Delivery was very easy and arrived in perfect condition. Will definitely be buying more furniture from here.

March 27, 2026
Rated 5 out of 5 stars

Excellent quality

Excellent quality, prices and unusually in these days of AI as real person to address my problems. Highly recommended. Would definitely use this company again 👍

March 26, 2026
Rated 5 out of 5 stars

Great product & superb customer service

I’m really happy with the product, but what really makes this whole experience very pleasant is the customer care. The delivery time is on spot. The furniture piece broke while it was getting installed. I contacted the customer service & they immediately dispatched a new item. It arrived fast & was installed properly. I highly recommend this shop & would definitely order again when needed. They really gained my trust because this experience could’ve taken a very different turn. One can order with peace of mind than they will get the product and service they hope for.

February 28, 2026

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