Found people at Horizon Systems helpful in replacing burnt out meter in a timely manner. Could not use our original installer Solar Essence Ltd. as they had done a bunk and left us without the 10 yea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Andy of Horizon Systems has just installed a Sun Tunnel in our bungalow in Hockley. Before the work our lounge was rather dark and dingy during the day, but now we get brightness in there even whe... See more
Company replied
Horizon did 2 jobs for me. Solar Panel maintenance was good 4 stars. Pigeon protection wasn't good 1 star. They installed incorrect material for excluding the pigeons from my panels, which lasted 2 we... See more
Company replied
Horizon Systems supplied and installed a Wallbox EV home charger at my property and provided a really good service start to finish. Their price was competitive and they responded to my queries quickly... See more
Company replied
Company details
Written by the company
We have been in business since 2009. We are installers of electric car charging points and solar PV panels. Also installers of tubular skylights
Contact info
Great Mollands Farm Mollands Lane South Ockendon, RM15 6RU, Thurrock, United Kingdom
- 07776684916
- mail@horizonsystems.biz
- horizonsystems.biz
Solar Review
We had solar panels installed in 2012. There was a slight repair in 2013.
Horizon Systems acted quickly and professionally. Our solar panels continue to give our tenants reduced electricity bill as well as a healthy return on investment via the feeding tariff.
We always recommend Horizon Systems.
November 1, 2016
Unprompted review
Reply from Horizon systems Ltd
Many thanks for the review
Feed in Meter replacement
Found people at Horizon Systems helpful in replacing burnt out meter in a timely manner. Could not use our original installer Solar Essence Ltd. as they had done a bunk and left us without the 10 year cover we had paid for.
People at Horizon Asked for pictures to assess damage and sent me a quote within a couple of days. My wife chased them to fit as soon as possible and they managed to replace meter and isolator within 10 days. So thank you Horizon.
October 31, 2016
Unprompted review
Reply from Horizon systems Ltd
Dear Roger,
Many thanks for the review you know where we are if you need us again. Andrew
Reply from Horizon systems Ltd
Thank you for your comments. Andrew
Wrong diagnosis of problem
Didn't show up to do the unnecessary repair he diagnosed.
October 31, 2016
Unprompted review
Reply from Horizon systems Ltd
Dear Sam,
Many thanks for your speedy reply. I am pleased you were able to sort out
the fault with the system via another company. From memory the company who installed your solar went bust and you called us you had noticed a sharp drop in your feed in tariff payments. Diagnostics of solar can throw up all kinds of faults. From memory i recommended replacement switches as i felt the needed replacing within your under stair coat cupboard for safety as well as performance. Sorry things did not work out with us but pleased your back up and running at full speed. Take care Andrew
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.