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Horizont Atlantic Reviews 10

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TrustScore 2 out of 5

2.0

Shipping Company
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Company details

  1. Shipping Company

Information provided by various external sources

Somos una empresa ubicada en las Islas Canarias dedicada exclusivamente a las mudanzas en Tenerife 922251771 y mudanzas en Las Palmas de Gran Canaria 928203285 donde tenemos nuestras oficinas y almacenes , atendiendo servicios en La Palma , Tenerife, Gran Canaria, Fuerteventura , Lanzarote. Realizamos envíos desde Barcelona, Madrid, Valencia, Alicante, Almería, Sevilla, Zaragoza, Bilbao, Francia, Alemania , Suecia , Suiza, Bélgica, Inglaterra, México, Venezuela, Emiratos Árabes... Podemos ser su empresa de confianza.

Contact info

2.0

Poor

TrustScore 2 out of 5

10 reviews

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Rated 1 out of 5 stars

Biggest regret in my life

Biggest regret in my life: to give Horizont Atlantic my money!

I asked for my belongings to be delivered from storage in Tenerife on 7 December 2024 and I still have not received them in Prague, Czech Republic. It is 27 March 2025 today.

Horizont Atlantic does not respond to my emails when I ask for updates.

On 24 February 2025, my stuff did however arrive in Barcelona and it has water damaged. My £8000 (bought in UK) real leather couch has now been sitting with water damage in a wet warehouse for over a month!
Another €12000 may be lost for our wet real wood furniture and cotton towels, bedding and clothes.

I was told the insurance which Horizont Atlantic arranged will not pay for the damage. Horizont Atlantic denies any wrong doing.

I am so sad and frustrated and don't know what to do in order to get my things back and compensations for what is damaged. Any suggestions?

March 27, 2025
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