Hose Rhodes Dickson - Ryde Reviews 6

TrustScore 4 out of 5

4.0

37 Union Street, PO33 2LE Ryde, Isle of Wight, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent communication and support. I had a great experience with Megan at Hose Rhodes Dickson I was reassured throughout my whole process Unfortunately I had to make a difficult decision and... See more

Company replied

Rated 4 out of 5 stars

Thanks Chloe for arranging for a replacement electric shower in a managed property - not straightforward as after investigations (the shower was still under warranty) it turned out that the shower tha... See more

Company replied

Rated 1 out of 5 stars

Because there were problems with a property that they came to value (management agents and a short lease) they had no interest in marketing the property, after making two calls to them and being told... See more

Company replied

Rated 5 out of 5 stars

I walked into the Ryde office almost as the last throw of the dice after a long hot fruitless frustrating couple of days looking for property Freya was a breath of fresh air. To be honest, I started... See more

Company replied


Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Auctioneer
  4. Real Estate Rental Agency

The Island's property people

Written by the company

With over 35 years experience and 7 branches across the Island, you can rely on us to help with your property journey.

Contact info

  • 37 Union Street, PO33 2LE, Ryde, Isle of Wight, United Kingdom

4.0

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent communication and support

Excellent communication and support.
I had a great experience with Megan at Hose Rhodes Dickson
I was reassured throughout my whole process
Unfortunately I had to make a difficult decision and pull out of the property
When we spoke she was very understanding towards me.
Great person. And I thank her for all her help and support

May 4, 2026
Unprompted review
Hose Rhodes Dickson - Ryde logo

Reply from Hose Rhodes Dickson - Ryde

Dear Charlotte
We greatly appreciate your 5-star review and the time you took to share your experience with Megan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 4 out of 5 stars

Thanks Chloe for arranging for a…

Thanks Chloe for arranging for a replacement electric shower in a managed property - not straightforward as after investigations (the shower was still under warranty) it turned out that the shower that had been installed was too powerful for the electrical system. Chloe liaised with the shower company, an electrician and a contractor to resolve the issue to the tenants' satisfaction. Thank you Chloe!

January 31, 2026
Unprompted review
Hose Rhodes Dickson - Ryde logo

Reply from Hose Rhodes Dickson - Ryde

Dear Nigel We greatly appreciate your 4-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Our house has been on and off the…

Our house has been on and off the market with different estate agents since January. We did not have one viewing! Promised lots but delivered nothing.
As soon as we went with Ross and his team we had viewings booked within days of going live and have sold today!
Couldn’t rate Ross and his team highly enough!
Highly recommended!

September 11, 2025
Unprompted review
Hose Rhodes Dickson - Ryde logo

Reply from Hose Rhodes Dickson - Ryde

Dear Claire Black We greatly appreciate your 5-star review and the time you took to share your experience with Ross and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

I walked into the Ryde office jaded

I walked into the Ryde office almost as the last throw of the dice after a long hot fruitless frustrating couple of days looking for property
Freya was a breath of fresh air. To be honest, I started the conversation with not a lot of confidence being tired and a little jaded Freya actually listened actively, and helped me totally redefine what I was really seeking. It surprised me. Thank you so much Freya and the team.

June 17, 2025
Unprompted review
Hose Rhodes Dickson - Ryde logo

Reply from Hose Rhodes Dickson - Ryde

Dear Roger Chapman

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Outstanding service.

As executor for a complex will, I have overseen the sale of three properties through HRD. The service has been outstanding throughout. In particular, they are to be commended on their outstanding communication at every stage, as well as their expertise, advice and good humour, which was certainly needed at times. I wouldn’t hesitate to recommend the team in Ryde.

November 8, 2024
Unprompted review
Hose Rhodes Dickson - Ryde logo

Reply from Hose Rhodes Dickson - Ryde

Dear Cath
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 1 out of 5 stars

total lack of interest

Because there were problems with a property that they came to value (management agents and a short lease) they had no interest in marketing the property, after making two calls to them and being told that the person dealing with the valuation was not in the office and would phone back they never did.
I called into the office personally today and was told that they had the wrong phone number and no email address even though they had been given both on two seperate occasions

January 15, 2024
Unprompted review
Hose Rhodes Dickson - Ryde logo

Reply from Hose Rhodes Dickson - Ryde

Dear Colette,

We are sorry to hear of your experience with our team in Ryde. We always want to bring new properties to the market, and we're disappointed to hear that you didn't feel that we were as excited by the property as you'd have liked us to be. We will take this feedback on board and thank you for taking the time to leave us a review.

Kind regards,
Customer Care Team

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