Hose Rhodes Dickson - Shanklin Reviews 

6
TrustScore 4 out of 5

4.2

37 Regent Street, PO37 7AF Shanklin, Isle of Wight, GB


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Rated 5 out of 5 stars

My husband and I had to sell my late Mum's property earlier this year, and we are glad we chose Hose Rhodes Dickson as our estate agent. Sean, Heather, and Emily were always very polite, and after eac... See more

Company replied

Rated 5 out of 5 stars

I’ve had an outstanding experience with this letting agency — truly couldn’t have found better people to support me through the process. A special thank you to Lorna, Clarice, and Niveah, who have bee... See more

Company replied

Rated 1 out of 5 stars

Contacted Hose Rhodes Dickson twice now about a property that is coming to the market soon. I first contacted them about 6 months ago and last week. NO ONE SEEMS TO KNOW ANY DETAILS OF THE PROP... See more

Company replied

Rated 5 out of 5 stars

Hello, just like to say a big thank you to Lorna at Hose Rhodes Dickson Shanklin branch Isle of Wight. She was so friendly and helpful and helped us find our next home with ease and completely stress... See more

Company replied


Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Auctioneer
  4. Real Estate Rental Agency

The Island's property people

Written by the company

With over 35 years experience and 7 branches across the Island, you can rely on us to help with your property journey.

Contact info

  • 37 Regent Street, PO37 7AF, Shanklin, Isle of Wight, United Kingdom

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(6)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

A Wonderful Office To Deal With

My husband and I had to sell my late Mum's property earlier this year, and we are glad we chose Hose Rhodes Dickson as our estate agent. Sean, Heather, and Emily were always very polite, and after each viewing they had, one of them would always phone us with feedback. They always gave good advice, and always helped with any issues we had. We would highly recommend the Shanklin branch. Thank you for your great service.

November 7, 2025
Unprompted review
Hose Rhodes Dickson - Shanklin logo

Reply from Hose Rhodes Dickson - Shanklin

Dear Mrs Tracey Christopher-Scott We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

I’ve had an outstanding experience with…

I’ve had an outstanding experience with this letting agency — truly couldn’t have found better people to support me through the process. A special thank you to Lorna, Clarice, and Niveah, who have been incredibly supportive, professional, and kind every step of the way. Their dedication, clear communication, and genuine care made what could have been a stressful situation feel smooth and reassuring. I’m truly grateful for their help and highly recommend this agency to anyone looking for honest and reliable service. Thank you all!

April 27, 2025
Unprompted review
Hose Rhodes Dickson - Shanklin logo

Reply from Hose Rhodes Dickson - Shanklin

Dear Francesco

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Cl;arice, Lorna and Niveah a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

New Tenancy

Hello, just like to say a big thank you to Lorna at Hose Rhodes Dickson Shanklin branch Isle of Wight. She was so friendly and helpful and helped us find our next home with ease and completely stress free. Would highly recommend excellent service. Jane Mills

January 27, 2025
Unprompted review
Hose Rhodes Dickson - Shanklin logo

Reply from Hose Rhodes Dickson - Shanklin

Dear Jane
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lorna a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

The whole team was terrific and made my…

The whole team was terrific and made my sale work!

December 12, 2024
Unprompted review
Hose Rhodes Dickson - Shanklin logo

Reply from Hose Rhodes Dickson - Shanklin

Dear Will
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team


Rated 5 out of 5 stars

Polite, professional and efficient

The valuer arrived in a timely manner, was professional and efficient whilst listening appropriately to any points I wished to raise. Homework had been done so she was fully informed about the house's selling history and that of others in the road.

May 21, 2024
Unprompted review
Hose Rhodes Dickson - Shanklin logo

Reply from Hose Rhodes Dickson - Shanklin

Dear Anthony

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 1 out of 5 stars

Estate Agent who does not know what they are doing

Contacted Hose Rhodes Dickson twice now about a property that is coming to the market soon.
I first contacted them about 6 months ago and last week.
NO ONE SEEMS TO KNOW ANY DETAILS OF THE PROPERTY THAT IS DISPLAYING ONE OF THEIR BOARDS.

Does not give me confidence buying or selling through this Agent..

IT TOOK OVER 6 MONTHS FOR HOSE RHODES DICKSON TO REPLY, VERY DISAPPOINTING.

January 13, 2023
Unprompted review
Hose Rhodes Dickson - Shanklin logo

Reply from Hose Rhodes Dickson - Shanklin

Dear Lee,

We are sorry that we have not met your expectations on this occasion. We aim to provide fantastic customer service and to hear that we haven't done this is disappointing. We appreciate your feedback and will be sure to work on this going forward.

Kind regards,
Customer Care Team

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