Hoselink products are fussy but they last and once you understand how the hose needs to be massaged back into the holder they are good. They used to always provide good service. I have now waited 4... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Hoselink products are fussy but they last and once you understand how the hose needs to be massaged back into the holder they are good. They used to always provide good service. I have now waited 4... See more
Company replied
They have some great innovations and I can confidently recommend the hoses and connectors. All other accessories are overpriced and don't stack up against quality products from competitors. Ther... See more
The product is good. I bought a second reel on the strength of the first one but this time it has been delivered without the screws so I cannot assemble it. Although I called at 2pm on Monday I g... See more
A fantastic solution for backyard hose connections. The ingenious design outperforms anything else on the market. For those rare times you have issues with their products, contacting customer servic... See more
Hoselink is an Australian-based gardening product company that has been in business since 1998 years. We specialise in retractable hose reels and fittings that are guaranteed never to burst off. Hoselink offers a wide- range of products from hose reels to sprinklers - all of which are designed to work in conjunction with our patented Hoselink fittings which feature a 3 year warranty and are guaranteed never to burst off your tap or hose. When you buy from Hoselink, you are buying direct from the manufacturer. This ensures that we can offer great prices and deliver outstanding customer service.
1/108 Old Pittwater Rd, 2100, Brookvale, NSW, Australia
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love this product because it is so easy to use. I can easily water under plants (without having to bend over) as well as reaching to plants that are higher up. It delivers a generous amount of water but with a gentle spray that doesn’t harm plants. I have purchased 2 more as gifts for Christmas.

Reply from Hoselink
We purchased this product and the water spray gun is great. It is a lot stronger than the plastic one.

Reply from Hoselink
This is amazing. Easy to install and effortless to use. The water nozzle is great also, being able to control the flow rate as well as spray type .... and no more leaking connections. We highly recommend this product to everyone.

Reply from Hoselink
Had some initial issues with a leak. The team were quick to respond to my inquiry and rectify the rare issue with a no questions asked replacement. Very Happy with the products and extremely happy with the service from the Hoselink team. Wish I had jumped on board a long time ago.
I have bought several products from Hoselink for myself and also my family. We all love the quality and variety and definitely the after sales service. Well done team😊👍

Reply from Hoselink
I decided I wanted a second retracting reel but the tap was round a corner from the garden and I was concerned the hose would rub on the edge and get damaged. This was exactly what I needed.

Reply from Hoselink
I absolutely love the product! Four strings of the cool fairly lights are twined around the top rail of my pool fence (fitted perfectly!) and each evening my backyard is transformed into a fairyland of lights and reflections. Being solar makes it all so simple to install them anywhere at all in the garden. Thank you Hoselink for some very affordable fun.

Reply from Hoselink
This is the third hose I have purchased from Hoselink and like the other two, it does not disappoint. No kinking and no leaking/bursting as promised, and the Ned Kelly Kit has always been reliable and effective.

Reply from Hoselink
I have used this daily for a couple of weeks and I'm still not bored. Yesterday it rained which was welcomed but I did miss using my sprayer. Fortunately we have dam water and I would like to add here that our Hoselink products have not been affected by it, in fact you still receive great pressure using the sprayer via our gravity fed system. This sprayer is easy to use, light weight and the flow control works like a treat. I can adjust the spray smoothly to water the most delicate plants and it has the perfect flow to wash the car. Highly recommended but here's a tip: don't forget to purchase the Hoselink non leak connector with your order. Thanks again for another trustworthy product Hoselink.

Reply from Hoselink
This is a great addition to my Hoselink Collection. The sprayer may be made of plastic but it feels super robust to use. It is easy to control the flow of water and not having to hold a trigger makes it easy to concentrate on where I'm directing the water. The adjustable head has a good selection of spray patterns that covers all uses of the sprayer. The angle of the spray head to the handle is ideal for watering the pot plants, hosing down concrete or washing the car. Its so easy to adjust the spray head from full pressure/max flow right down to the smallest trickle. Overall it is a great product to use, I'm very impressed.

Reply from Hoselink
I much prefer this over the 7 pattern metal spray gun as it is easier to handle and the thumb latch level is very easy to operate. This gun actually feels better to hold and is more robust being plastic rather than metal. This is a very comfortable sprayer to use and I thoroughly enjoyed using it.

Reply from Hoselink
Love it so much, we bought a second one for our front yard. Better than any hose I've ever used.

Reply from Hoselink
Good way to buy some essentials for the garden. Very reliable products.

Reply from Hoselink

Reply from Hoselink
Excellent standard, easy to use and saves the dog eating another hose

Reply from Hoselink
Wonderful product. Fixed my problem. Would highly recommend these parts.

Reply from Hoselink
This is the best connector I have ever used. Easy to connect and disconnect. Love Hoselink gear.

Reply from Hoselink
Sprayer is light but robust, has many practical spray options and can sustain many impacts with no effect on the spray selection or damage to the body. Very pleased with this sprayer waters the garden very efficiently.

Reply from Hoselink
Daintree Starter Kit is a very modern version of what my father used to use, it brings back happy memories everytime I use it.
No regrets, no leaks, very easy to use, thank you.

Reply from Hoselink
I loved it as it is really lightweight and very easy to hang on to. My mum used it and she has arthritis and struggles with most of the sprayers but she really liked this one also. Winner winner.

Reply from Hoselink
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.