$100+ worth of clothes did not ship…
$100+ worth of clothes did not ship even 2-3 months after ordering. I kept e-mailing them and after a whole month of back and forths, they finally sent me my items. They kept telling me they would update me/send it to me, but even after weeks, no updates were provided and tracking still did not show movement. Each time I reached out, they would respond saying they would ship by this time or that time -it did NOT ship by the times why would promise. After expressing concerns about poor estimates regarding fulfillment, they promised a "free" item. I finally received my package - clothes were of average quality. No additional items were included in my order. I informed them I did not mind the missing "free" item, but would prefer they not promise one next time. They sent me a tracking number saying they sent it, however, the tracking was marked as delivered since a month ago to an address on the other side of the U.S. I informed them of this matter and they just responded saying they will confirm with fulfillment. It has been 5 days since and no updates. As a whole, they would not update me on anything unless I reached out.
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UPDATE: 06/20/2026
Free apology item was received randomly in the mail, so I added a star. No updates or communications were provided, but at least there's that. Whatever that was.