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Hostbas is a premier web hosting provider dedicated to delivering reliable, secure, and high-performance hosting solutions for businesses, developers, and individuals worldwide. Founded with a mission to empower online success, Hostbas offers a range of services including shared hosting, VPS hosting, dedicated servers, and cloud hosting, all backed by cutting-edge technology and exceptional customer support. Key Features: Reliability: 99.9% uptime guarantee ensures your website is always accessible. Performance: Powered by state-of-the-art servers with SSD storage and optimized infrastructure for blazing-fast load times. Security: Advanced security measures, including DDoS protection, SSL certificates, and regular backups, to keep your data safe. Scalability: Flexible plans that grow with your needs, from small personal sites to enterprise-level applications. Support: 24/7 expert customer support via live chat, email, and phone, ensuring prompt resolution of any issues. User-Friendly: Intuitive control panels and one-click installs for popular platforms like WordPress, Joomla, and Drupal. Hostbas is committed to sustainability, utilizing energy-efficient data centers to minimize environmental impact. Whether you're launching a blog, an e-commerce store, or a complex web application, Hostbas provides the tools, performance, and support to help you thrive online. Posted for Trustpilot.com to showcase Hostbas' commitment to quality hosting services.
71-75, Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
3.4
9 reviews
Replied to 66% of negative reviews
Typically replies within 1 month
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My experience with HostBas was terrible. The service didn’t work as advertised, support was slow and unhelpful, and I ended up wasting both time and money. I wouldn’t recommend it to anyone looking for reliable hosting.
A great expercience. When i have a problem, the team of Host Bas always helps me in resolving the technical problems
Wasn’t sure at first because I hadn’t heard of HostBas before
But after trying them out I’m honestly glad I did
Setup was easy and whenever I had questions, support replied fast and actually helped
Uptime has been solid and speed is better than my old host
Definitely sticking with them
I’ve tried many hosting providers over the years, but Hostbas truly stands out. The setup was smooth, no hidden fees, and everything works perfectly. My website loads fast, uptime is excellent, and their customer support is available whenever I need help. If you're looking for reliable hosting with great customer care, look no further than Hostbas!
Outstanding Service & Great Value!
I've been using Hostbas for a few months now, and I couldn't be happier with the service. The hosting is fast, reliable, and secure. I had a few questions when setting up my site, and the support team responded quickly and professionally every time. Their prices are competitive, and the features you get are definitely worth it. Highly recommend Hostbas to anyone looking for quality hosting with excellent customer support!
Great hosting service! Fast, reliable, and excellent customer support. Highly recommend HostBas!
this is Scam , the site don't make any refund
scaaaaam don't trust them plllllz
Reply from Host Bas LTD
We’re sorry to hear about your dissatisfaction. However, we must clarify that your refund request was denied because it did not meet the conditions clearly outlined in our refund policy — a policy you agreed to at checkout before completing your purchase.
Our refund policy states that requests must be made within 48 hours of purchase, or in cases of unresolved technical issues, neither of which applied in your situation. We also offer live chat support for all customers, and our team was available to assist, but no eligible issues were submitted during the refund window.
Calling us a scam simply because we enforced a transparent and publicly displayed policy is unfair and misleading. At Hostbas, we are committed to providing reliable service and fair terms, and we stand by the integrity of our platform.
If you have any further concerns, we’re still available via our live chat support and happy to assist within the scope of our terms.
— The Hostbas Team
If I could give 0 stars, I would. I subscribed to the highest-tier plan with HostBas, expecting reliable service — but what I got was a nightmare.
I forgot my cPanel login, contacted support, and was told (after a long delay) to click “Login to cPanel.” After doing so, nothing worked anymore. Even my website hosted on their platform went offline.
I reported the issue again and was told to switch browsers — which I did, but it didn’t solve anything. I followed up asking for urgent help because my site was down. They simply ignored me for over an hour.
Even worse, in a previous incident, they made an error with my domain name — and when I pointed it out politely, they rudely said the mistake was mine and told me to “ask yourself who’s at fault.”
HostBas is a disrespectful and unreliable hosting service. I strongly advise anyone considering it to STAY AWAY — even if it were free, it wouldn’t be worth the headache.
Reply from Host Bas LTD
We’re genuinely sorry to hear about your experience, though we feel it’s important to clarify the situation honestly and transparently.
Firstly, regarding the cPanel access: our system provides a direct “Login to cPanel” button to make things easier — especially for beginners. When you mentioned login issues, our support team responded with that standard solution, which works for the vast majority of users. If it didn't work for you, the issue may have stemmed from local browser settings, cache, or extensions, which is why we suggested switching browsers — again, a common troubleshooting step in web hosting.
As for your website going offline, this was unrelated to the login issue, and may have been due to misconfigurations on your side — something that could have been resolved faster had you provided us with more details instead of expressing frustration.
We also note that you previously made a mistake with your domain settings — and while our team pointed this out honestly, we regret if the wording came across as harsh. Our role is not to assign blame, but to clarify factual responsibility, especially when user actions impact service delivery.
At Hostbas, we’re committed to helping users succeed — but hosting requires a minimum level of technical understanding, especially on self-managed plans. While we do our best to support beginners, we cannot be held responsible for repeated errors caused by not following instructions or basic hosting principles.
We welcome feedback, even when critical — but it must be fair. Insults and exaggeration don’t help improve services, and we respectfully disagree with your conclusion.
— The Hostbas Team
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