Varun was great, he acknowledged my messages, was patient, asked questions and made the right recommendations. also went to google to check for something I asked. Thanks Varun appreciate your customer... See more
Company replied
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m so happy I chose HostGator! Their support is incredibly fast whenever I have a question, which is so rare to find these days. The UI is also really easy to use and intuitive, even if you aren't a... See more
Company replied
I’m so happy I chose HostGator! Their support is incredibly fast whenever I have a question, which is so rare to find these days. The UI is also really easy to use and intuitive, even if you aren't a... See more
Company replied
Excellent Service, Excellent customer service and great FAQ pages. I have been with Hostgator for over 25 years. They have helped me with everything from a simple domain name transfer to a major hack.... See more
Company replied
Company details
Written by the company
We are a leading provider of web hosting, reseller hosting, VPS hosting, and dedicated servers.
Contact info
5335 Gate Pkwy, 32256, Jacksonville, FL, United States
- 1-(866)-964-2867
- reputation@newfold.com
- hostgator.com
4.6
Excellent
17K reviews
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Swathi was very kind
Swathi was very kind, attentive and solved all the issues I had. Very patient, professional and direct to the point.
April 19, 2026
Reply from HostGator
Hi Cristina,
Thank you for your fantastic review!
Ashley
Customer Advocate at HostGator
Reply from HostGator
Hi Simon,
Thank you for your kind review!
Ashley
Customer Advocate at HostGator
Reply from HostGator
Hi,
Thank you for your five-star review!
Ashley
Customer Advocate at HostGator
very helpful team and company
April 19, 2026
Reply from HostGator
Hi Sami,
Thank you for your great review!
Ashley
Customer Advocate at HostGator
Excellent Tech/Customer Support
Sindhu provided clear, accurate information in a friendly, positive manner. Solid tech and customer support. Very much appreciated.
April 19, 2026
Reply from HostGator
Hi Andrew,
Thank you for your excellent review!
Ashley
Customer Advocate at HostGator
Preema D solved my issue about as fast…
Preema D solved my issue about as fast as you could expect it to be.
April 18, 2026
Reply from HostGator
Hi Barb,
Thank you for your awesome review!
Ashley
Customer Advocate at HostGator
T-REXfic & MAIAmazing customer service
Rahul was very patient and understanding to what I was looking for today. He truly is T-REXfic and MAIAmazing.
April 18, 2026
Reply from HostGator
Hi,
Thank you for your fun and amazing review that brought a smile a smile to our face!
Ashley
Customer Advocate at HostGator
quick and precise
April 18, 2026
Reply from HostGator
Hi Samson,
Thank you for your short and sweet review!
Ashley
Customer Advocate at HostGator
Jayalakshmi is very knowledge and…
Jayalakshmi is very knowledge and helpful to get our website while jeopardy.
It was very nice working with him
April 18, 2026
Reply from HostGator
Hi Manandhar,
Thank you for your fantastic review!
Ashley
Customer Advocate at HostGator
Reply from HostGator
Hi Ahmed,
Thank you for your five-star review!
Ashley
Customer Advocate at HostGator
The person I interacted with was very…helpful
The person I interacted with was very knowledgeable and solved the problem quickly.
April 17, 2026
Reply from HostGator
Hi Mark,
Thank you for your kind review!
Ashley
Customer Advocate at HostGator
Varsha was SO Helpful!
Wow! Varsha was SO helpful. They saw one of my SPF records was messed up and they fixed it for me. They also showed me the Email Deliverability tool in cPanel so I will know to check there the next time I have email delivery issues. No other Tech I've worked with had every mentioned that tool!
April 17, 2026
Reply from HostGator
Hi KB,
Thank you for your wonderful review!
Ashley
Customer Advocate at HostGator
Hostgator always comes through
Hostgator always comes through. Their techs are very knowledgable and eager to help.
April 17, 2026
Reply from HostGator
Hi Drew,
Thank you for your great review!
Ashley
Customer Advocate at HostGator
Always excellent service
Always excellent service, live from a human, no AI. The staff does not leave you helpless until the problem is resolved.
April 17, 2026
Unprompted review
Reply from HostGator
Hi,
Thank you for your thoughtful review!
Ashley
Customer Advocate at HostGator
Hosting with Live Support
I appreciate that HostGator has live support. That's truly invaluable when dealing with tricky website issues.
April 17, 2026
Reply from HostGator
Hi Roxanne,
Thank you for your awesome review!
Ashley
Customer Advocate at HostGator
Reply from HostGator
Hi Philips,
Thank you for your kind review!
Ashley
Customer Advocate at HostGator
Reply from HostGator
Hi Sejdiu,
Thank you for your five-star review!
Ashley
Customer Advocate at HostGator
Preema knew just what to do to solve…
Preema knew just what to do to solve what could have been a catastrophic issue for our nonprofit. Knowledge and professionalism abounds! Thank you Preema!!!
April 17, 2026
Reply from HostGator
Hi Katie,
Thank you for your fantastic review!
Ashley
Customer Advocate at HostGator
Helpdesk tech support was excellent
Helpdesk tech support was excellent. It was a high level query and expertly answered
April 16, 2026
Reply from HostGator
Hi Paul,
Thank you for your wonderful review!
Ashley
Customer Advocate at HostGator
Hostgator is great
Hostgator is great! I have been with the since day one of all my needs. Its my go to for everything. Thank you hostgator
April 16, 2026
Reply from HostGator
Hi Ben,
Thank you for your great review!
Ashley
Customer Advocate at HostGator
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