The team went above and beyond to help fix a critical issue that put our site down. They listened to the issue, and resolved it within an hour, which is just extraordinary! Never in all my "1000 years... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The support experience was very helpful. Ivan was quick to identify the issue, explained what was happening in plain terms, and guided me step by step until the site was back online. He was patient wh... See more
Company replied
Great customer service is rare in website hosting. Believe me, I’ve tried many hosting companies. Typically “Premium Support” requires that you have the highest level (and price) a provider of... See more
Company replied
Ace was incredibly helpful and made the whole process simple and fast. He quickly understood the issue, explained everything clearly, and resolved the problem. What could have been a stressful problem... See more
Company replied
Company details
About Elementor Hosting
Written by the company
Elementor Hosting is an all-in-one solution that provides web creators with the ultimate solution for building WordPress website using Elementor website builder.
Elementor hosting is unique as it offers hosting, pro builder and theme, all under one roof, including robust hosting features that will boost your workflow and allow you to build top performing, secure and stunning websites, in no time.
🌍 Join our Global Communities
Join a global community that helps each other achieve their goals.
- Discord Community – Topic and language-specific channels, plus Ella, an amazing AI helper, ready to assist you.
- Facebook Community – Over 150K+ members, offering support, advice, feedback, and tutorials.
- GitHub Community – Get information about releases, request features, or report a bug.
- Elementor Addons, Themes, and Kits Themes and Kits – created specifically for Elementor.
- Learn valuable insights and techniques from our YouTube Channel.
- Access our Academy and Help Center – Find guides, tutorials, and resources to answer your questions and boost creativity.
- Show your support by rating us on WordPress. Your feedback fuels our growth! 🤗
- If you have questions or need support, visit the Plugin's Forum. Elementor Pro users can get 24/7 premium support, or visit Elementor Website Builder.
Contact info
Tel Aviv, Israel
- hosting.elementor.com
4.9
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick fix from Rhedz
November 21, 2025
Reply from Elementor Hosting
Hi Anthony, thanks for the lovely review! We're happy to hear that the fix was swift and that Rhedz assisted you in solving it!
Ray helped me with a dns…
Ray helped me with a dns problem,everything works great now
November 20, 2025
Reply from Elementor Hosting
Hi Agustin, thanks for the wonderful review! We're glad to hear that everything works great now thanks to the assistance of the wonderful Ray!
Reply from Elementor Hosting
Hi Roman, thanks for the amazing review! We're happy to hear that the issue was resolved swiftly with the assistance of the amazing Ray!
Top Notch Customer Service
My billing issues were resolved quickly with the much needed clarity that the website failed to provide. Top notch, quick, customer service.
November 19, 2025
Reply from Elementor Hosting
Hi Xavier, thanks for the wonderful review! We're happy to hear that the issues are resolved and that you're satisfied with the assistance provided!
Reply from Elementor Hosting
Hi Maintex, thanks for the amazing review! We're happy to hear that the problem was fixed promptly!
Reply from Elementor Hosting
Hi, thanks for the lovely review! We're always here to assist!
Ray was quick and helpful
November 19, 2025
Reply from Elementor Hosting
Hi, thanks for the awesome review! We're happy to hear that Ray provided you with swift assistance!
Reply from Elementor Hosting
Hi Mathieu, thanks for the great review! We're always here to assist!
The Elementor team are no fabulous
The Elementor team are no fabulous, I am not tech wise nor savvy yet they have made the whole process of being with them a breeze. Hazel went out of her way to help me today.
November 18, 2025
Reply from Elementor Hosting
Hi Sharon, thanks for the awesome review! We're happy to hear that you are satisfied with our support and that Hazel provided you with amazing support!
Reply from Elementor Hosting
Hi, thanks for the great review! We're always here to assist!
Brilliant Support Team
I had an accidental renewal of a subscription on a second account I didn’t know I had. When I got in touch the team were absolutely wonderful in helping organise a refund for me in good faith. Best of all, support were rocket fast in their responses - as well as courteous and very very helpful. I am not presently using Elementor but when the need arises again in the future I will come back enthusiastically. I live a company that supports its customers (Special credit to Andrei)
November 16, 2025
Reply from Elementor Hosting
Hi Matt, thanks for the Brilliant review! We're glad to see you happy with the assistance provided and we hope to see you again soon! We're always here whenever you decide to use Elementor Again!
Reply from Elementor Hosting
Hi David, thanks for the lovely review! We're always here to assist!
Dear Elementor Support,
Dear Elementor Support,
Thank you very much for your assistance and professionalism throughout our conversation.
I truly appreciate the time and effort you dedicated to helping me resolve my issue.
Your guidance was clear, helpful, and very friendly.
It’s always a pleasure to receive such supportive customer service.
Please know that your help made a big difference, and I’m grateful for it.
Wishing you and your team continued success.
Best regards,
November 14, 2025
Reply from Elementor Hosting
Hi Mansur, thanks for the brilliant review! We're so happy to see that you're happy and satisfied with the support provided! We're always here to assist!
Reply from Elementor Hosting
Hi Gavin, thanks for the wonderful review! We're happy to see that Rhedz provided you with outstanding support!
Super easy to get in touch with and…
Super easy to get in touch with and found the problem and managed to help fix it in a matter of minutes. Thank you, Ivan!
November 14, 2025
Reply from Elementor Hosting
Hi Victoria, thanks for the brilliant review! We're happy to hear that the fix was issued in a matter of minutes with the help of the amazing Ivan!
Excellent support
Excellent support! Very helpful and was able to resolved my issue quickly.
November 12, 2025
Reply from Elementor Hosting
Hi Sarah, thanks for the excellent review! We're happy to hear that the issue was resolved swiftly!
Ray was very helpful and proactive
November 10, 2025
Reply from Elementor Hosting
Hi Francisco, thanks for the awesome review! We're happy to hear that Ray provided you with amazing support!
Fast & very helpful
I got the information I needed very fast and I got as well guidance for the next step outside Elementor.
November 8, 2025
Reply from Elementor Hosting
We are happy to hear you had a nice experience Kasia. Thanks for the review!
Reply from Elementor Hosting
We are happy to hear Ivan could help. Thanks for the review Marius!
Very pleasant experience with support!
November 8, 2025
Reply from Elementor Hosting
We are happy to hear that. Thanks for the review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.