The team went above and beyond to help fix a critical issue that put our site down. They listened to the issue, and resolved it within an hour, which is just extraordinary! Never in all my "1000 years... See more
Company replied
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Review summary
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Reviews shaping this summary
The support experience was very helpful. Ivan was quick to identify the issue, explained what was happening in plain terms, and guided me step by step until the site was back online. He was patient wh... See more
Company replied
Great customer service is rare in website hosting. Believe me, I’ve tried many hosting companies. Typically “Premium Support” requires that you have the highest level (and price) a provider of... See more
Company replied
Ace was incredibly helpful and made the whole process simple and fast. He quickly understood the issue, explained everything clearly, and resolved the problem. What could have been a stressful problem... See more
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Company details
About Elementor Hosting
Written by the company
Elementor Hosting is an all-in-one solution that provides web creators with the ultimate solution for building WordPress website using Elementor website builder.
Elementor hosting is unique as it offers hosting, pro builder and theme, all under one roof, including robust hosting features that will boost your workflow and allow you to build top performing, secure and stunning websites, in no time.
🌍 Join our Global Communities
Join a global community that helps each other achieve their goals.
- Discord Community – Topic and language-specific channels, plus Ella, an amazing AI helper, ready to assist you.
- Facebook Community – Over 150K+ members, offering support, advice, feedback, and tutorials.
- GitHub Community – Get information about releases, request features, or report a bug.
- Elementor Addons, Themes, and Kits Themes and Kits – created specifically for Elementor.
- Learn valuable insights and techniques from our YouTube Channel.
- Access our Academy and Help Center – Find guides, tutorials, and resources to answer your questions and boost creativity.
- Show your support by rating us on WordPress. Your feedback fuels our growth! 🤗
- If you have questions or need support, visit the Plugin's Forum. Elementor Pro users can get 24/7 premium support, or visit Elementor Website Builder.
Contact info
Tel Aviv, Israel
- hosting.elementor.com
4.9
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
agent was super helpful and quick
March 16, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
They have been very helpful
March 12, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
Prompt Replies and Helpful Assistance
Ray was not only super prompt with his reply to my ticket, he helped me fix a major issue I was experiencing with conflicting licenses in a way that made it easy to understand. Excellent experience!
March 10, 2026
Reply from Elementor Hosting
Hi Garrett, thanks for the great review! We're happy to see that you're satisfied with the support Ray provided!
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
Tech was thorough but efficient
Tech was thorough but efficient. Solved my problem in 20 ish mins. I did provide good detail/not a boomer so that helps BUT great experience and got me sorted WOOT GO P.
March 8, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Very patient and responsive
Very patient and responsive. I'm terrible with computers and websites and they really held my hand and helped me through the process. I am so grateful!
March 5, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
The customer service agent was really…helpful and polite
The customer service agent was really polite and helpful, he analyzed my issue and employed the best solution.
March 5, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
Quick problem solving
March 5, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided!
Problem resolved
The process took a little longer than usual, but the issue was resolved. I appreciate the option to talk with a person and the easy instructions. However, I hope that there are fewer issues with automatic updates and formatting in the future. This problem happens a few times a year and always causes panic when the site is down. The customer service is always on point and always helps me resolve the problem with ease, which keeps me as a customer.
March 3, 2026
Reply from Elementor Hosting
We appreciate your feedback and are happy the issue was resolved. We're glad you found the instructions helpful and value the option to speak with someone. We'll look into the update and formatting concerns you raised to prevent future disruptions. Thanks again!
Support instantly replied to my issue
Support instantly replied to my issue. My agent (Ace) was very very helpful, and fixed everything in under 10 minutes. Flawless experience
March 3, 2026
Reply from Elementor Hosting
We're happy to hear that our support team quickly resolved your issue. We appreciate your positive feedback and are so glad you had a flawless experience!
Ray was very helpful finding ways to…
Ray was very helpful finding ways to resolve my technical issues.
March 2, 2026
Reply from Elementor Hosting
Hi, thanks for the great review! We’re truly grateful for your kind words and thrilled to hear that you are satisfied with our Hosting support.
Quick, knowledgable help!
The help advisor was able to quickly see what my problem was and to action to fix it.
February 28, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Great response to my issue
Great response to my issue, with a fast turnaround. Very good service. :)
February 26, 2026
Reply from Elementor Hosting
Hi Jamie, thanks for the great review! We’re delighted to hear that you’re satisfied with the support R our team provided!
Always resolve issues quickly
I love working with Elementor because your support agents ALWAYS resolve issues quickly and if I don't understand something, you are always happy to explain in a way i can follow.
February 26, 2026
Reply from Elementor Hosting
Hi Claire, thank you so much for this incredible review!
We’re truly grateful for your kind words and thrilled to hear that your experience with our support was speedy, thorough, and effective. It means a lot to know that you felt the same level of care and quality support regardless of plan tier—that’s exactly what we strive for.
We’ll be sure to share your feedback with the team. Thanks again for your trust and support!
I decided to get professional support…
I decided to get professional support because I was not interested in this job. but I can't do what I have in mind and need different plugins.
February 23, 2026
Reply from Elementor Hosting
We appreciate your feedback. We understand that you may need additional plugins or specific functionality to achieve what you have in mind. We’d love to help you find the right solution.
Please open a support ticket with more details about your goal, and our team will be happy to assist you further.
https://elementor.com/help/how-to-submit-a-support-ticket/
Elementor provided evening support in…
Elementor provided evening support in N. America, and followed up to make sure issues had been properly resolved. Ray was helpful and informative throughout the process, which took a few steps.
February 20, 2026
Reply from Elementor Hosting
Hi David, thanks for the great review! We’re delighted to hear that you’re satisfied with the support Ray provided you with!
Amazing Elementor ecosystem and amazing…
Amazing Elementor ecosystem and amazing support
February 22, 2026
Reply from Elementor Hosting
We're happy to hear that you had an amazing experience with Elementor and our support. Thank you for your positive feedback; it means a lot to us.
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
Support is always reliable
Support is always reliable. Had an issue they were able to troubleshoot and fix quickly. Thank you Hazel and Patrick!
February 19, 2026
Reply from Elementor Hosting
Hi Michael, thanks for the great review! We’re truly grateful for your kind words and thrilled to hear that you are satisfied with our Hosting support.
The customer service is the best part
The customer service is the best part. They are always there
February 19, 2026
Reply from Elementor Hosting
Hi there, thanks for the great review! We’re delighted to hear that you’re satisfied with the assistance our team provided.
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