Poker table spun without crediting anything. I tried different stake levels. Still nothing landed. Chat offered a gesture. Frustrating round tbh. Games usually pay decently though. Will keep playing
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I bookmarked a slot last month and accessed it again today. It appeared in saved items without any trouble. The selection remained consistent across sessions
First evening on the site and the boring basics already felt untidy: lobby lag, unclear cashier messages, and support answering around the question. Not angry, just unimpressed. No big speech from me,... See more
The cashback section showed a minor awaiting processing amount after midnight. I looked again in the morning since, yes, I probably checked too often, and it was gone. No note in the account, no da... See more
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A selection of online casinos for UK players evaluated on licensing, security, payment methods and user experience.
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Casino receipt #88421 seemed harmless…
Casino receipt #88421 seemed harmless until cashout sat on pending on cheap Android, then verification asked for another file. Message centre made the missing update feel like another ticket while the cashier still said processing.:(
game froze on the feature round
game froze on the feature round. refreshed. the balance was right but the feature had gone and the history showed the spin as COMPLETE with a win of nothing recorded against it.
sat with the laptop after the school…
sat with the laptop after the school run and went through the whole megaways category properly. eleven of the forty two titles in there are not megaways games at all, they just have it in the name.
Live chat gave me the same anwser three…
Live chat gave me the same anwser three times and solved nothing.
downloaded nothing
downloaded nothing, just pull it up in the browser on my phone. ran lightning roulette for forty minutes in a hospital waiting room on spotty wifi and it only cut out once, recovered no problem.
The spend screen totals deposits but…
The spend screen totals deposits but not withdrawal requests, so the number it shows isn't what the month cost you at all. Wanted to know whether that could be shown properly and got no answer back.
Book of Dead on small phone screen
Book of Dead on small phone screen; promo-listed slots disappeared with debit card after deposit. Cashier screen gave no clear status note before I closed the tab.
I tried to set a time-out after a…
I tried to set a time-out after a longer session.
The page confirmed it, then account settings let me cancel it right away. That defeats the point. Maybe there is a legal explanation somewhere, but from the user side it looks like a control button that only pretends to control anything.
Sound settings never saved
Sound settings never saved. That was disappointing.
nine hundred slots and the lobby still…
nine hundred slots and the lobby still opens on the same eight tiles.
I skipped the bonus after reading the…
I skipped the bonus after reading the terms, yet the cashier still placed part of my deposit into a promotion wallet.
Took a ticket to separate it again.
Customer support was still showing the same old note afterwards.
Reality check shows blank numbers
Still awaiting processing since…
Still awaiting processing since Thursday.
the expry time was shorter than…
the expry time was shorter than advertised, and nobody gave me a straight answer.
My Skrill address was fine for…
My Skrill address was fine for depositing, not for withdrawing.
Checked again
Checked again, Cashier Sat 14:54: old debit card method stayed visible at Thu 16:57, then disappeared before confirmation. Account history changed again between two emails.
quick lobby
quick lobby, decent games, the payout side is the part that never moves
while the kettle boiled I opened live…
while the kettle boiled I opened live chat fri 16:16; the promised update with Paysafecard never arrived. Support reply kept the old pending label after 9 minutes.
Kimberley answered my ticket 1959 with…
Kimberley answered my ticket 1959 with a cheerful paragraph that solved nothing. I asked about a frozen cashout, not how to reset my password. Felt like talking to a wall with emojis. Could they make the cashier any more confusing?
Before I gave up
Before I gave up, support chat closed while I was typing the amount. I asked customer support and got a vague wait message.
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