Hot Tub Hire Wakefield Reviews 

93
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I emailed company. Completed online enquiry, rang and left a voicemail, called again and no phone pick up. This happened over nearly a week. Only response I received was automatic email saying I wo... See more

Rated 1 out of 5 stars

Be very careful of height restrictions. They stared width but not height so when it came to be delivered we couldn't fit the hot tub in. I called to discuss getting my deposit back as it isn't stated... See more

Company replied

Rated 5 out of 5 stars

Loved this HOT TUB, It fit 7 adults easily, the service was excellent and the staff were friendly and helpful. It cost around an extra £5 a day in electric to first get it up to temperature, around... See more

Rated 5 out of 5 stars

I hired the Orbis hot tub as a surprise for my daughters. The whole experience was amazing! We enjoyed it so much I am definitely going to hire again.The service was brilliant, Mark & Sarah were so fr... See more

Company replied

Company details

  1. Hot Tub Store

Written by the company

Hot Tub Hire Wakefield offers premium 5- and 7-person hot tubs for short-term hire. With over 10 years’ experience, we’re known for excellent products and service. Our affordable packages suit all kinds of events, from birthdays and anniversaries to weddings and corporate occasions. Enjoy a relaxing hot tub experience at home or celebrate your special event with us.


Contact info

3.2

Average

TrustScore 3 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(93)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm amazed by this company

I'm amazed by this company. They rent really cheap a hot tub, but they are amazing. Great service also. I now get one every winter go a few days to warm up in the garden.

January 16, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent hot tub

Excellent hot tub, v sturdy. Staff were brilliant at setting it up and showing me how it worked. Brilliant communication too! I would definitely use this company again!

October 19, 2019
Unprompted review
Rated 5 out of 5 stars

Loved this HOT TUB

Loved this HOT TUB, It fit 7 adults easily, the service was excellent and the staff were friendly and helpful. It cost around an extra £5 a day in electric to first get it up to temperature, around 24 - 30 hours, but once heated didn't cost much to run. It obviously cools down if you keep topping it up with cold water after 7 adults have been in it and the water goes over the sided but overall well worth the hire. Will probably book the same again next summer.

October 7, 2019
Unprompted review
Rated 5 out of 5 stars

Fab service, I would recommend their service & I would use them again

Mark and Sarah were helpful and friendly from my initial enquiry. The service was excellent & over the weekend we hired the tub they messaged back quickly over a few questions I had. The hen absolutely loved it & it made for a great weekend. Would definitely recommend their service & I would use them again 👍🏻

September 10, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Hot Tub!

Fantastic Hot Tub!! Great friendly Owners who set up the Tub and fully explained how to maintain it!! I have already recommended this company out to my friends and family

September 10, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. The team were flexible, punctual, friendly, and instructive, and we had a great few days. Happy to recommend them and hope to use them again. Thank you!

May 29, 2019
Unprompted review
Rated 5 out of 5 stars

Just brilliant

Just brilliant! Fab service kept in touch with delivery and collection times. Set up was quick and easy even though the original tub wouldn't fit round out corner! Quickly organised an alternative. Really friendly pleasant service. Highly recommended!

May 29, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy

Great service and hot tube.

May 1, 2019
Unprompted review
Hot Tub Hire Wakefield logo

Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback. It's greatly appreciated.

Rated 5 out of 5 stars

Brilliant service from start to finish.

Brilliant service from start to finish.
Would definitely recommend this company and we will certainly use them again.
Great value for money.

March 26, 2019
Unprompted review
Hot Tub Hire Wakefield logo

Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback. It's greatly appreciated.

Rated 5 out of 5 stars

Hot Tub Wakefield were brilliant

Hot Tub Wakefield were brilliant, the level of service was exceptional nothing was too much trouble for Mark, the quality of the kit supplied was first class, we had an amazing time. Can't thank them enough and already in the diary for next time

March 25, 2019
Unprompted review
Hot Tub Hire Wakefield logo

Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback. It's greatly appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look