Hot Tub Master Reviews 

218
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Very pleased with service from point of order through to delivery. This hot tub has replaced a swimspa which had become too big for us. So glad we purchased from Hot Tub Master as so far no complaints... See more

Rated 5 out of 5 stars

What an amazing company from start to finish. Fiona in sales was very helpful with giving advice on selecting our hot tub and confirming delivery dates. Then the delivery guys were so helpful with se... See more

Rated 5 out of 5 stars

From start to finish the process with Hot tub Master flowed with ease. Fiona was informative with all that needed to be installed before we could accept our Spa. On delivery day the two men were e... See more

Rated 5 out of 5 stars

Just visited this amazing showroom large selection to choose from , Left to look around freely,finally got down to 3 potential hot tubs & Andrew the sales rep pointed out the pro"s & cons to each o... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Hot Tub Master is a uk owned supplier of the best value for money luxury hot tubs for the UK market. We always have huge stocks of hot tubs, which is why our friendly team have the ability to deliver it within 14 working days, whilst also ensur...


Contact info

5.0

Excellent

TrustScore 5 out of 5

218 reviews

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5.0

All reviews

(218)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were extremely pleased with the…

We were extremely pleased with the service from start to finish. The installation was very professional especially in such difficult times
The hot tub is amazing and the whole family are enjoying it. Thank you for the professional and efficient service

September 5, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Nothing was too much trouble and their advice is excellent. Very impressesd with their customer service and I had a call a few weeks after delivery to make sure that everything was OK.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with our hot tub and…

Very pleased with our hot tub and surprised by the powerful jets of the Hunter X on a 13A supply. Easy to set up, use, and maintain. Great professional service from the Hot Tub Master team from purchase to installation.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

hottubmaster Hunter y

Highly recommend blue whale spa ordered an Hunter y tub during lockdown and delivery was as promised on time. The delivery team located the tub and spent time to explain the initial setup & use.
Been up and running now for about a month and very happy with it and surprised with the performance from a 13amp plug

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect customer care from start to finish

Really happy with my purchase from Hot tub Master, I cannot fault my solar stream hottub at all and it’s High quality. the whole experience from order to delivery to aftercare was exceptional, I would definitely recommend.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Company and Service

Excellent service by Hot Tub Master and BlueWhale Spa. I was kept informed throughout the entire process and am extremely satisfied with everything!

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic hot tub and company

Absolutely fantastic hot tub which exceeded expectations! Really well laid out with great features. Very professional service and the delivery team were really thorough and took care to make sure everything was as it should be. Highly recommended!

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Great guys who installed it. Fast and efficient. Explained everything at great length too. Highly reccomend this company

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish, an excellent sales team to start, delivery guys could not of been more helpful and aftercare spot on, well done guys keep up the good work oh and a great product also top quality hot tub.

August 22, 2020
Unprompted review
Rated 5 out of 5 stars

Classy performance

Great experience from start to finish. Kept well informed about preparing the area for the hot tub . Updated regularly about delivery and great delivery personal. Very classy performance by all involved.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Best purchase I’ve ever made !!

Very positive experience from start to finish .Took a bit longer due to Covid but well worth the wait . Delivered on the day that was agreed and the service of the delivery drivers was exceptional

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service highly recommended

Excellent service from Ordering through to delivery, The staff are so knowledgeable and helpful, received emails with the Hot tub instructions and use of chemicals so we could read through before delivery,Electrical information supplied for electrician, The delivery guys were fantastic, as we were in the middle of a pandemic, can't thank them enough as it was the hottest day of the year,
The Support Team are always happy to help with any queries We may have, also lovely to receive follow up calls to make sure everything is ok with the hot tub.

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, delivered on time and installed very professionally, we had an issues with where we originally asks them to install the tub due to close proximity to next door neighbour, one phone call and within a week they retuned and …More

August 18, 2020
Unprompted review

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