Hounds of Eden Reviews 245

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, beautiful designs, and practicality, highlighting items like harnesses, collars, and cooling mats. Many people appreciate the fast delivery and the outstanding customer service, often noting the personalized and helpful approach from the team. Some people were dissatisfied with sizing inconsistencies, finding certain items either too large or not available in the needed size. A few other people also felt that some products they received were faulty compared to previous purchases, and there were occasional issues with delivery and communication regarding missing items.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the durability,... See more

Quality

Users describe positive interactions with quality, consistently praising the durability and craftsmanship of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great service, excellent... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers praise the amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hounds of Eden offer some really amazing choices for dogs! We especially like their harnesses as they have such pretty prints for our female dog and the option to clip the harness by her head so we do... See more

Rated 5 out of 5 stars

I would highly recommend this Company for their harnesses, collars, leads and accessories. Beautifully made in lovely quality fabrics. I love the neck strap lock on the harness for extra safety.... See more

Rated 5 out of 5 stars

The team was absolutely great. I wanted to get a matching lead and poop bag holder for a Christmas Harness I purchased a very long time ago, and they did find it in their storage and archived sto... See more

Rated 5 out of 5 stars

Have been buying from this company for quite a few years now and have always had great service and rapid delivery. I always buy the Sammi harness and it fits my spaniel very well. Although it is pri... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

245 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Super soft towel

Love this company, The customer service attention to detail are amazing. The delivery is always super fast too. Just received the dog towel and it’s super soft and high quality too. Highly recommend Thankyou very much.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely great

The team was absolutely great. I wanted to get a matching lead and poop bag holder for a Christmas Harness I purchased a very long time ago, and they did find it in their storage and archived stock.
They were the last pieces, so they offered a generous discount given it was a "show piece" - meaning it was used to take shots for their promotion on their website and social media.

Very happy with the products and service received.

Definitely recommend!

January 27, 2026
Rated 5 out of 5 stars

Good harnesses. helpful company

I have bought several harnesses from here for two dogs. Recently they searched for a matching lead for me when out of stock. Only problem they go out of stock for a long time.

January 6, 2026
Rated 5 out of 5 stars

Repeat Customer Many Times Over

Have been buying from this company for quite a few years now and have always had great service and rapid delivery. I always buy the Sammi harness and it fits my spaniel very well. Although it is printed to look like tweed, it is actually not and as such can be tossed into the washing machine without issue. This is important - we live in the sticks and my dog is always rummaging around in the bush/mud/and worse! We like the matching poo bag holders too!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Had no issues

Had no issues with products, service or delivery but haven’t had to return anything so can’t comment on that process

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Thumbs up

Once again a great experience with great products. Very pleased with my purchase and my dog looks lovely and feels comfortable in her new harness and other bits.

December 1, 2025
Rated 5 out of 5 stars

What an incredible brand!

Hounds of Eden offer some really amazing choices for dogs! We especially like their harnesses as they have such pretty prints for our female dog and the option to clip the harness by her head so we don’t have to pull it over her face which she hates! She also loves her new hoodie that we got for after she has been out in the wet and cold! The customer service team were so incredible and contacted me to check sizings before shipping meaning the correct product was delivered! We have recommended to friends and family and look forward to buying more products in the future! Can’t wait to see more of the designs they create!

November 26, 2025

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