Ordering was easy and` we requested 4 x 1.75litre bottles on the 2 for 1 special offer. The confirming advice note made the calculation overly complicated and showed only 7 bottles. When only 7 bott... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic! First time ordering from House of Spirits, and it was the cheapest I could find this product online. I was kept informed from dispatch until delivery which was very fast, so I’m really imp... See more
Great service, delivery was free and next day. Price was very good compared to local superstores. Packaging was outstanding, even the worst courier company couldn’t damage this parcel ! Luckily though... See more
Good prices and very fast delivery. Packing of items was first class too. Only small negative point was that courier just left the box outside my door and didn't use the intercom or knock to let me kn... See more
Company details
Written by the company
To create the ultimate experience at home, first you must find the perfect drink. House of Spirits was created to help you find your perfect spirit partner. Do come in, make yourself at home and fix yourself your favourite drink. Find the right spirit for you or for that special someone and have it delivered direct from our house to yours. THE HOME OF PREMIUM SPIRITS
Contact info
1st Floor, 26-28 Ely Place, EC1N 6TD, London, United Kingdom
- house-of-spirits.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very easy transaction
A very easy transaction, great value for money and First class service. Many thanks
Fantastic company easy to use and very…
Fantastic company easy to use and very user friendly
From both a manager and employee perspective
HofS is very easy to navigate and provides a great user experience, with a lot of detailed information available for each SKU. From both a manager and employee perspective, it’s an excellent and highly effective tool
Great service
Great service. Although item was broken in transit, HoS were quick to ask if refund or replacement wanted. Replacement sent successfully. Would recommend. Thank you HoS
The order process was quick and simple…
The order process was quick and simple and the bottle of Kraken arrived quickly. Can't really ask for anything else.
perfect and quicly
3 2 1😊
Great price for the products I ordered. Ordering process & communication from House of Spirit was excellent. Products delivered on time. What more can I say
Order never arrived and no responses…
Order never arrived and no responses from several emails sent requesting that they get in touch with me regarding a refund.
Delivery arrived quick
Delivery arrived quick, unfortunately there was a problem with one of the bottles, they sorted it straight away without fuss and great communication. Would definitely recommend and would use them again
Good prices and very fast delivery
Good prices and very fast delivery. Packing of items was first class too. Only small negative point was that courier just left the box outside my door and didn't use the intercom or knock to let me know it had arrived.
Great service, superb company, recommended
Great service, delivery was free and next day. Price was very good compared to local superstores. Packaging was outstanding, even the worst courier company couldn’t damage this parcel ! Luckily though it was DPD so packaging was not tested.
How easy it was to use your website
How easy it was to use your website. And how quick my order was delivered? So easy and a great product. Looking forward to actually opening up and drinking.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








