House & Home Sitters Ltd Reviews 

162
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We are very pleased indeed with the service provided by House & Home Sitters. We turned to them in a bit of a panic after we had been let down at short notice by our former pet sitter. We had three... See more

Company replied

Rated 5 out of 5 stars

My petsitters Solange and Tino were fantastic. It was the first time using House and Home Sitters for my trio and I was a little apprehensive, I needn't have been as the dogs were looked after beauti... See more

Company replied

Rated 5 out of 5 stars

Roger and Lisa were wonderful. They were professional, sent regular updates and were so helpful with issues around the house and looking after the cats. Dave at House and Home Sitters was fantastic an... See more

Company replied

Rated 5 out of 5 stars

Dave at House and home sitters was quick and efficient in finding us a sitter for Remi and Pip at home. Dave put us in contact with Richard, who was lovely and made us feel at ease leaving them w... See more

Company replied

Company details

  1. Pet Sitter
  2. also in
  3. House Sitter Agency

Written by the company

House and Home Sitters Ltd is now proudly in its 14th year, providing professional, trustworthy live-in care for homes and pets while their owners are away. Our handpicked house sitters and pet sitters are ID- and address-verified, carefully vetted, and selected for their reliability, capability, friendliness and respect for client privacy. Each sitter undergoes a personal interview and reference checks. We believe our company is only as good as the people who represent it. We have turned away sitter applicants who came highly reviewed elsewhere because they did not meet our own standards, including in communication, reliability or follow-through. We take every assignment seriously, honour our commitments, and provide a premium service at competitive professional house-sitting rates. Our reputation is reflected in excellent reviews on Trustpilot, Google and Yell, and in the many clients who return to us or recommend us to others. Unlike anonymous online platforms, we provide a personal service. You deal with a real person who remains involved before, during and after your house sit. You’ll find more information on our website: https://houseandhomesitters.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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4.9

All reviews

(162)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

David offers an exceptional service at…

David offers an exceptional service at House & Home Sitters Ltd. We had complete confidence in leaving our dogs under the care of his trusted sitter, Naomi, who was incredibly kind, caring, and professional. What impressed us the most was the effort that David and his sitters made to ensure our dogs felt comfortable and at home in our absence, providing them with reassuring care and attention. The service we received was remarkable, demonstrating immense care and sincerity. We would highly recommend House & Home Sitters for anyone seeking trustworthy care for their dogs

July 19, 2025
Unprompted review
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Reply from House & Home Sitters Ltd

Thank you so much for your thoughtful feedback. We’re delighted to hear how comfortable you felt leaving your dogs in Naomi’s care, and that our service gave you real peace of mind while you were away. Knowing that your dogs felt at home and well looked after is exactly what we strive for. I’ll be sure to pass on your kind words to Naomi – she’ll be thrilled to hear them. We truly appreciate your recommendation and look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Excellent Service

We had never used a house/pet sitter before and were a bit nervous about leaving our 2 dogs and cat but from the moment Adina walked through the door, we knew they would be safe and well cared for.
Adina was very calm and confident with our dogs (who are very lively despite the fact that they are getting on a bit). We were sent WhatsApp messages every day by Adina (at our request) and were able to relax knowing they were happy.
When we returned home, the house was very clean and tidy, probably cleaner than when we left it, and we would not hesitate to recommend Adina and House and Home Sitters to anyone looking for pet/house sitting services and we have already discussed booking Adina again through the company.

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

David runs a first-rate service

David runs a first-rate service. We like to have house sitters looking after our home whenever we go away, and David has provided us with charming people to do this.
Wendy and Hugh have looked after our house on a couple of occasions and this summer, Peter came.
All of the sitters have been genuinely lovely people. Wendy and Hugh are a great couple who take care of the house perfectly. Peter was amazing - both a very interesting person and also very organised! IN fact, when we came home, not only had he got some provisions in for us (very welcome after a long journey) but the house was immaculate - tidier than it has been all year!
I cannot recommend David and his company highly enough and would be delighted to see Wendy, Hugh or Peter in the future.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Would use again and recommend

Dave was efficient in setting up the sit and replied promptly to any communication. Bernie was very easy to deal with before and during the sit.
Bernie coped well with the expected challenges of a young dog and an old dog and also with the unexpected challenges of a heatwave and an infestation of ants! He was very reassuring about everything, left the house clean and the dogs had clearly had a great time with him. Allowed us to have a holiday with no worries or hassles from home.

June 5, 2025
Unprompted review
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Reply from House & Home Sitters Ltd

Thanks so much for your amazing review, Elisa. You've made both my and Bernie's day! <3

Rated 5 out of 5 stars

A 5 star service, highly recommended.

From the start Dave was so helpful and efficient. We needed a House Sitter at very short notice but have many animals needing care, dogs, cat, hens, ducks and a pony. Not to mention being rather remote. Dave came up with the ideal person, Paulina. She is charming and so capable and delightful. She coped with everything in our absence and all the animals were in great form on my return
On a second occasion Wendy and Hugh came to house sit and they too were excellent. Wendy and I had had a chat on the phone beforehand and I could explain how things work here, being a working farm there are different priorities here. They were wonderful with all the dogs and puss cat too, who can sometimes be very offhand. They were great with Dolly the pony and the chickens and they said they had really enjoyed being here which was good to hear. I would most definitely recommend them, and in fact they are booked to come here again in the New Year.
Dave and HHS do an excellent service, matching the right sitters to the clients and I have no hesitation in recommending him and his team. Far and away the best Agency I have ever used.

June 11, 2025
Unprompted review
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Reply from House & Home Sitters Ltd

Thank you, Mary, for your wonderful TrustPilot review! We're thrilled to hear about the excellent care Paulina provided for your three dogs and cat, plus your pony on your beautiful estate in the New Forest. Her dedication to ensuring your pets' happiness and well-being is truly appreciated. We’ll pass along your kind words to her! Looking forward to assisting you again in the near future.

Rated 5 out of 5 stars

Great first experience using a housesitter

The process of booking a housesitter was straightforward and Dave was always happy to answer questions. Margaret, our sitter, was very experienced, reliable and reassuring - we had great confidence leaving our home and pet in her care. The house was well cared for and it was lovely to receive photos of Juno enjoying her walks each day.

May 6, 2025
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Reply from House & Home Sitters Ltd

Thanks so much for your positive review, Helen. We always appreciate feedback from our clients, and your kind words encourage us to continue doing our utmost to provide the very best service when it comes to house and pet sitting.

Rated 5 out of 5 stars

HHS an absolute pleasure

Dealing with HHS has been an absolute pleasure throughout. Excellent communication and total commitment to providing a supportive and professional service. I will continue to use House and Home Sitters.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great service - would use again!

Wonderful process and felt very happy going on holiday knowing Milo (our dog) was extremely well looked after - thank you! Will 100% be using House and Home sitters again.

September 16, 2024
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Reply from House & Home Sitters Ltd

What a lovely review – thanks, Jessica! Your sitter, Bernie, and I look forward to serving you again soon.

Rated 5 out of 5 stars

House and Home Sitters

We used this company to provide sitters on two occasions recently. Both Dan and Paulina took good care of our home and cats. We would happily recommend this company.

September 8, 2024
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Reply from House & Home Sitters Ltd

Thank you, David. Your kind words are most appreciated.

Rated 5 out of 5 stars

Highly professional service

Highly professional service. Excellent communication throughout. Time keeping and courteous to a very high standard. Highly recommend.

August 31, 2024
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Reply from House & Home Sitters Ltd

Thanks a ton, Gerry; glad we were able to help out at short notice. Much appreciated! We and your sitter, Dan hope to be of service to you again soon.

Rated 5 out of 5 stars

Complete peace of mind!…

Margaret has been fantastic looking after our home and rescue cat Martha. Martha is so timid , yet within an hour or so, Margaret sent a photo of Martha meeting her for the first time and we knew straight away that Martha was ok, enjoying a few Dreamies out of Margaret’s hand! Regular updates followed and we could just relax knowing all was well! On our return, Margaret had left our house immaculate.
Dave chooses the best people for the job of house sitting and it is worth everything for the peace of mind it brings us. Cannot recommend this company enough!!

August 12, 2024
Unprompted review
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Reply from House & Home Sitters Ltd

Thank you so much, Liz for your wonderful review. We appreciate your support and loyalty as a longstanding client of House and Home Sitters. 😊❤️

Rated 5 out of 5 stars

Exceptional

Exceptional, Kind, Caring and Professional.

This is my second time using House & Home Sitters UK. The first time the service, support and care for my four animals was exceptional and this time did not disappoint. It was actually better as I was not even worried once and could thoroughly relax on holiday. We had the pleasure of having Sarah come and sit with our two dogs and cats. She kept us regularly updated with lovely photos of them which made us laugh. Sarah looked after my lovely garden and the hanging baskets look better than when I left them ! All in all an excellent service, I would not hesitate to recommend the company but you are not allowed Sarah, shes mine ! Ha ha x

August 7, 2024
Unprompted review
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Reply from House & Home Sitters Ltd

Thanks a million for your amazing review – and also for the chuckle, Clare! 😁❤️

Rated 5 out of 5 stars

Top notch pet sitting

Wow. What a professional, slick & superb operation Dave runs. IMO, the pet sitting world is full of unreliable, sketchy & flaky people... but not House & Home Sitters Ltd! From first port of contact there was reassurance, reliability & respect for you, your pets & your home. The attention to detail in the vetting & booking process - to get you a perfect match for your requirements - was superb. And we ended up with a lovely couple looking after a young puppy, geriatric cat & two stick insects just perfectly for a Summer holiday break. They sent lovely updates (not too many!) & clearly loved & looked after our pets - and our home. It meant we could go away & have a properly relaxing, happy time - safe in the knowledge the pets & house were safe & content. And coming home to a clean, tidy, well ordered home & happy pets after a long 500-mile, 11-hour drive was spot on. Highly recommended. Booked for next year already! David & Lynda, you are stars!

July 23, 2024
Unprompted review
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Reply from House & Home Sitters Ltd

Thank you for your awesome review, Phil. Genuinely appreciated. Feedback like yours is what inspires us to continuously strive for excellence in serving our clients. We're thrilled to hear that Lynda and David provided you with exceptional service. 😊❤️

Rated 5 out of 5 stars

Brilliant service.

As always we had a great experience with house and home sitters. Our pets and home were looked after while we were away and we had complete peace of mind.
We were able to talk to our sitter before our trip to make sure she knew our pets routines and needs.
We came home to relaxed pets and a clean and tidy house.
I would definitely recommend house and home sitters.

July 27, 2024
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Reply from House & Home Sitters Ltd

Thanks a ton, Victoria, your kind words and feedback are valued by us.

Rated 5 out of 5 stars

Reliable

Reliable, cost efficient

June 23, 2024
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Reply from House & Home Sitters Ltd

Thanks for your kind review, Neil. Much appreciated. Your sitter, Georgina enjoyed your assignment.

Rated 5 out of 5 stars

Five star

Highly reccommend. Sitters Manuela and Ana previously and Brian and Alyson recently looked after house and animals really well. Delightful sitters who did a superb job.

June 16, 2024
Unprompted review
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Reply from House & Home Sitters Ltd

Thanks for your lovely review which we highly appreciate.

Rated 5 out of 5 stars

Excellent provision of creature care…

Excellent provision of creature care and returned to super clean house. Delightful sitters. Highly recommend.

June 16, 2024
Unprompted review
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Reply from House & Home Sitters Ltd

Thanks for your nice review, Fiona. Look forward to our next few assignments for you soon.

Rated 5 out of 5 stars

Excellent dog and house sitting service

We had new dog and house sitters for this trip away - Nick and Angela who were brilliant. Came home to happy, relaxed dogs and a lovely clean house. Updates while we were away, and I was confident all was in safe hands.

June 3, 2024
Unprompted review
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Reply from House & Home Sitters Ltd

Thanks a mil for your lovely review, Sharon and Lance. Look forward to our next house sit for you again soon.

Rated 5 out of 5 stars

Worry free holidays now!

We have been away 3 times and on each occasion, Jen came to look after our cat. She did an absolutely fantastic job and our very nervous kitty took to her almost immediately, head butting Jens legs and sitting next to her on the sofa. Truly amazing when our cat so suspicious of everyone. And runs off!
Jen texted daily photos and we were reassured everything was completely fine back at home. On Jens 3rd assignment with us, our cat recognised Jen, and we could tell she wasn’t in the slightest bothered about us going away
Can’t recommend this company enough. Dave takes pains to find the perfect sitter, so that you can go on holiday worry free. And when we got back, Jen had cleaned the house and it was fab. Thank you.

February 1, 2024
Unprompted review
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Reply from House & Home Sitters Ltd

Thanks for your wonderful review, Russell (and Liz). Your kind words are most certainly appreciated.

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