Super range of pictures to choose from and being able to choose more detail or less for each picture is great. Good brushes supplied and the paint is mostly really good however a few arrived dried o... See more
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Review summary
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I have ordered twice now from Houseart, as presents for my family. My first order was unfortunately missing due to the carriers leaving the package outside my flat, however Houseart promptly se... See more
Company replied
Was impressed with speed of delivery. Well packaged. Quality of canvas and brushes good. But some of the paints were dried up. Some very thin consistency so it didn’t cover the numbers. Some of the nu... See more
I have loved doing the paint by numbers that I purchased from Houseart. The paints and canvas are great quality. I chose 36 paints for my picture, had to deduct a star as a couple of the smaller areas... See more
Company replied
Company details
Written by the company
We use the finest quality materials and offer only the best service, with competitive prices and quick delivery, making it easier than ever to create a beautiful DIY canvas for your home or for a thoughtful gift. Your satisfaction and happiness is our priority. We look forward to serving you and giving you the best shopping experience :)
Contact info
United Kingdom
- Support@houseart.uk
- houseart.uk
3.6
Average
855 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 1 week
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A change to the usual Xmas jigsaw
Bought one of these as a change to the usual Christmas jigsaw. Wasn't disappointed. Goods all arrived as described, quality canvas & plenty of paint. Recommended to while away the dark months & brighten up your walls.
January 28, 2026
Unprompted review
Reply from Houseart
Dear Customer,
Thank you so much for your wonderful 5-star review. We’re absolutely delighted to hear that you had a positive experience with your order and that you’re happy with your purchase.
Your kind words truly mean a lot to our team. We work hard to provide high-quality products and reliable service, so it’s incredibly rewarding to know we met your expectations.
We sincerely appreciate your support and hope to serve you again in the future.
Kind regards,
Houseart Team
I have ordered twice now from Houseart
I have ordered twice now from Houseart, as presents for my family.
My first order was unfortunately missing due to the carriers leaving the package outside my flat, however Houseart promptly sent out a new replacement.
The only downside is the delivery time, as the items come from China.
December 1, 2025
Unprompted review
Reply from Houseart
Dear Customer,
Thank you very much for taking the time to share your experience and for ordering with us again. We’re truly grateful for your continued support and are pleased to hear that we were able to promptly resolve the issue with your first order.
We also appreciate your honest feedback regarding delivery times. We understand that this can be a downside, and we are continuously working to improve our shipping efficiency and communication to provide a better overall experience.
Thank you again for your trust in Houseart. We hope to serve you and your family again in the future.
Kind regards,
Houseart Team
Really impressed with the quality of…
Really impressed with the quality of product. It made a perfect Christmas present.
February 7, 2026
Unprompted review
Reply from Houseart
Dear Customer,
Thank you so much for your wonderful 5-star review. We’re absolutely delighted to hear that you had a positive experience with your order and that you’re happy with your purchase.
Your kind words truly mean a lot to our team. We work hard to provide high-quality products and reliable service, so it’s incredibly rewarding to know we met your expectations.
We sincerely appreciate your support and hope to serve you again in the future.
Kind regards,
Houseart Team
Fabulous painting!
The Houseart paint by numbers kits are fantastic! I ordered a paint by numbers of a photo of my wife holding our grandson. I received it just before Christmas. I finished the painting last night and it looks just like the original photo! The paints, brushes and canvas are all high quality and the product is great value for money. I will certainly be using Houseart again and recommend anyone wanting to give a creative and personalised gift to do so too!
February 3, 2026
Unprompted review
Reply from Houseart
Dear Customer,
Thank you so much for your wonderful 5-star review. We’re absolutely delighted to hear that you had a positive experience with your order and that you’re happy with your purchase.
Your kind words truly mean a lot to our team. We work hard to provide high-quality products and reliable service, so it’s incredibly rewarding to know we met your expectations.
We sincerely appreciate your support and hope to serve you again in the future.
Kind regards,
Houseart Team
Fantastic painting by numbers kits
I have had a few purchases from Houseart and I am really pleased with them. My first painting by numbers I put on a painting by numbers Facebook page when I had finished it. I had 89 comments from people saying they loved it snd I told them where I got it from houseart. It also had 395 likes to date too. Really pleased with this company
January 5, 2026
Unprompted review
Reply from Houseart
Dear Customer,
Thank you so much for your wonderful 5-star review. We’re absolutely delighted to hear that you had a positive experience with your order and that you’re happy with your purchase.
Your kind words truly mean a lot to our team. We work hard to provide high-quality products and reliable service, so it’s incredibly rewarding to know we met your expectations.
We sincerely appreciate your support and hope to serve you again in the future.
Kind regards,
Houseart Team
Really pleased with result!
This was my first try at painting by numbers having never considered myself artistic. Have to say I really enjoyed the painting and it looks way better than expected- definitely good enough to hang! Already planning my next picture. So many to choose from and like the choice of sizes and detail. Would recommend getting a magnifying glass to help you see the numbers where there is lots of detail.
January 30, 2026
Unprompted review
Reply from Houseart
Dear Customer,
Thank you so much for your wonderful 5-star review. We’re absolutely delighted to hear that you had a positive experience with your order and that you’re happy with your purchase.
Your kind words truly mean a lot to our team. We work hard to provide high-quality products and reliable service, so it’s incredibly rewarding to know we met your expectations.
We sincerely appreciate your support and hope to serve you again in the future.
Kind regards,
Houseart Team
UPDATE
UPDATE After 9 weeks of dispute I have eventually received a full refund for my purchase which arrived damaged and incomplete.
I have been in dispute with this company since 16th December when I received a painting by numbers package. The package was damaged and opened, the contents wet and there were NO PAINTS.
After many emails, most of which were ignored, they will still not accept responsibility or give me the requested refund. As a replacement is useless now for a Christmas present.
AVOID THIS COMPANY. There are plenty of more reliable ones out there.
December 16, 2025
Unprompted review
Reply from Houseart
Dear Customer,
We’re truly very sorry to hear about your experience and completely understand how upsetting and frustrating this situation must have been for you, especially as this was intended to be a Christmas present. Receiving a damaged and opened package with missing items is absolutely unacceptable, and this is certainly not the level of service we aim to provide.
Our team would very much like the opportunity to look into this case for you immediately and resolve this properly, whether through arranging a refund or another solution based on your preference. Please contact us directly at support@houseart.uk
, and we will personally review your case as a priority and assist you as quickly as possible.
Thank you sincerely for bringing this to our attention. Your feedback is extremely important to us and helps us continue improving our service and quality control.
Kind regards,
Houseart Team
Super range of pictures to choose from…
Super range of pictures to choose from and being able to choose more detail or less for each picture is great. Good brushes supplied and the paint is mostly really good however a few arrived dried out a bit ( easily solved by mixing some with a little water).
Slow delivery as coming from China but ok once you know to expect this.
Some of the finished pics are good enough to hang.
January 25, 2026
Unprompted review
fast shipping and the finished product…
fast shipping and the finished product looks amazing with the frame. would definitely recommend!
December 25, 2025
Unprompted review
reviewed
I ordered the framed one as it's been a gift for my wife. We've had such paint-by-number paintings before, and ordering from Houseart has been at least equally good to those from other sellers. Having it ordered framed has definitely worth the money.
The paint is of good quality. However, the detail of the painting is not as the detail of the picture that was shown on the listing.
I may give it another go to order a second item, just to see if i can include Houseart on my list as a source for future gifts.
December 7, 2025
Unprompted review
Definitely not worth the money
Definitely not worth the money, packaging arrived completely damaged, print and colour breakdown inaccurate and very long delivery time. Avoid this company.
January 24, 2026
Unprompted review
Reply from Houseart
Dear Customer,
We’re truly very sorry to hear about your experience and completely understand how disappointing and frustrating this must have been for you. Receiving damaged packaging, a print and colour result that did not meet expectations, and experiencing a long delivery time is certainly not the level of service or quality we aim to provide.
Our team would very much like the opportunity to review your order and resolve this for you properly, whether through arranging a replacement, refund, or another solution based on your preference. Please contact us directly at support@houseart.uk
, and we will personally prioritize your case and assist you as quickly as possible.
Thank you sincerely for bringing this to our attention. Your feedback is extremely important to us and helps us continue improving our service and quality control.
Kind regards,
Houseart Team
Quality product for a good price
My first ever kit I bought and already planning the next one. It came in a reasonable time with clear tracking information provided.
The colours are beautiful, the canvas is very good quality.
I can’t wait to cover my wall with these paintings.
January 24, 2026
Unprompted review
The quality of both the canvas and the…
The quality of both the canvas and the paints is top-notch. The colors are vibrant and the texture of the paint is perfect. Delivery was a bit slower than I anticipated, but since a paint-by-numbers is a labor of love that takes time to complete anyway, I didn't mind the wait. It’s all part of the experience! Very happy with my purchase.
December 30, 2025
Unprompted review
My husband has recently died
My husband has recently died
downloaded a picture of him for my daughter it's been bitter sweet doing the painting but it's been a joy to watch it progress
January 22, 2026
Unprompted review
Damaged parcel but good customer support
My item from HouseArt arrived damaged which was disappointing, but they sorted this out for me and provided lovely customer service. Definitely recommended and huge thanks to the team.
January 20, 2026
Unprompted review
Reply from Houseart
Dear Customer,
We’re truly very sorry to hear about your experience and completely understand how disappointing and frustrating this must have been for you. Receiving damaged packaging, a print and colour result that did not meet expectations, and experiencing a long delivery time is certainly not the level of service or quality we aim to provide.
Our team would very much like the opportunity to review your order and resolve this for you properly, whether through arranging a replacement, refund, or another solution based on your preference. Please contact us directly at support@houseart.uk
, and we will personally prioritize your case and assist you as quickly as possible.
Thank you sincerely for bringing this to our attention. Your feedback is extremely important to us and helps us continue improving our service and quality control.
Kind regards,
Houseart Team
Ordered two sets separately and neither…
Ordered two sets separately and neither arrived. What a scam of a company.
I have been writing to the support address since September and have still received nothing in terms of my orders or a refund.
September 30, 2025
Unprompted review
Reply from Houseart
Dear Customer,
We’re very sorry to hear that you did not receive either of your orders and understand how frustrating this experience must have been. This is certainly not the level of service we aim to provide.
Our team would like to look into both shipments immediately and resolve this for you, whether through a replacement or a refund, depending on your preference. Please contact us directly at support@houseart.uk, and we will assist you as quickly as possible.
Thank you for bringing this to our attention. Your feedback helps us improve our service.
Kind regards,
Houseart Team
Great item good quality
Purchased a personalised canvas on wood for my mother in law for Christmas and she absolutely loved it! The whole family got involved and they all want one now.
December 8, 2025
Unprompted review
I've used better but overall a nice experience
Was impressed with speed of delivery. Well packaged. Quality of canvas and brushes good. But some of the paints were dried up. Some very thin consistency so it didn’t cover the numbers. Some of the numbers were so bold couldn't cover with layers of paint.
January 20, 2026
Unprompted review
Great Choice of paintings !
Quality of materials was very good The canvas the paints and brushes are great. Also excellent choice of paintings was amazing.
December 1, 2025
Unprompted review
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