First photo paint by numbers we had was great. Ordered another and this one has been so badly done my tuxedo cat who was star of the paint by numbers looks like a blob of paint as they went same colou... See more
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This company is NOT based in the UK Packaged arrived in a badly damaged box and still not received the promised refund. It's a shame as the product itself looks ok (it was for a gift) but the tim... See more
my husband bought me a blue lobster paint by numbers. It came with everything needed, including a small magnifying glass to help with the very small areas. All the paints and brushes were perfect t... See more
Company replied
Unable to comment on quality of order still not received it since ordering 23rd February. They should say how long delivery will be before taking the order. Evri have now said they have had the orde... See more
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Company details
Written by the company
We use the finest quality materials and offer only the best service, with competitive prices and quick delivery, making it easier than ever to create a beautiful DIY canvas for your home or for a thoughtful gift. Your satisfaction and happiness is our priority. We look forward to serving you and giving you the best shopping experience :)
Contact info
United Kingdom
- Support@houseart.uk
- houseart.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 1 week
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Item arrived packed well
Item arrived packed well, great quality canvas and paints. Enjoyed this pint by numbers kit and shall buy from them again.
Superb Overall
An excellent store. The detail of their canvas ink paintings are exemplary. They take patience and care to create but the finished project is worth the time and effort. I have completed five so far and each one has been superb. Highly recommended
Really pleased with paintings
The paintings came in a good time and really pleased with them. Would recommend to others
Awful company
Awful company. I thought they were in the uk due to their web site stating so. Turns out item is shipped from China.
Took forever to dispatch and after a lot of false information saying it had been dispatched didn't receive after 5 weeks. Offered to send another item but refused and eventually got a refund. Wouldn't use them again and would avoid at all costs.

Reply from Houseart
Excellent!
Received within good timeframe, excellent quality, from canvas to paints and brushes! Very happy with the result of our custom cocker spaniel x
Please do not buy from them
I bought the 24 colour instead of the 34 and I emailed them straight away as stated they will contact you within 24 hours…..1 week later I heard from them! They said sorry for the delay they have had a high number of emails which now makes total sense! They told me do not cancel my order, they will send me a link for the difference which they and it came up as buying a pain pallet. 3 weeks later I get a paint pallet through the post. I enailed asking what’s happening and nothing. A day later I get the picture finally and it’s a 24 count one!! Not only have the sent me the wrong count I feel conned and lied to. I’ve given them 24 hours to reply or I will contact my bank. This company is a joke. Please don’t buy from them

Reply from Houseart
it was really easy to do and came out…
it was really easy to do and came out so well! looks professional.I asked for the non mounted version and it arrived really quickly.the size fits into a standard Ikea frame and its on my bedroom wall already .It also gave me something to do which wasn't screen based and I will be ordering my second one soon!
Old boy Murphy
Wow! What a fantastic job Houseart have done in creating the painting of my much loved old boy Murphy who we sadly lost a few weeks ago. The quality is amazing, thank you for capturing such a great likeness
This is my experiences so far off…
This is my experiences so far off HouseArt.uk.
I was dubious to use the company, like any other company I don't know, or not from UK, I get little apprehensive &I checked reviews 1st(always negative 1st)& YouTube vids etc.
The websites is clear& easy to navigate, the must is PayPal, I'm grateful they use, as this is the key& safety net for trying, using company you don't know incase it does go wrong.
The paintings looked (are)amazing, I really liked way everything is, customer service was great they replied every time& helpful!
The best bit & that's what sold it to me, that's unique& outstanding to house of art, is the option to choose more than the basic 24 colours,I absolutely love that.
There is nothing worse& downhearting to find a painting you love, that you work hard on it then discover it's just a blob of blocks of colour, that looks nothing like that actual advertised paint by numbers.
So choosing 48 colours,I will get more realistic painting that matches the advert, that's what I want it to look the same, otherwise what's the point? Time, energy£ down drain.
There were paintings I really wanted, so I went ahead and ordered. 3 for the price of 2? Why not!
So I ordered the professional paintbrush kit& YouTube reviews made me really want. Plus, 2 lovely paintings.
Now, I just sat back forgot about it (see if you don't watch the clock , time goes faster). They kept me updated, that I really appreciate& It's exciting knowing it will be soon.
Next minute there it was delivered,all safe, well all there,perfect. Boxed, rolled canvas(smooth to paint on) . Their own brushes are amazing to hold love them(think feel better than so called professional 1s I purchased from here).
The magnifying glass is amazing, the canvas , paint everything is top class& not just thrown together cheap. The paint is great, I mean I got a tiny bit on my finger when I opened pot, I wiped it on to brush& it went on for ever, painted so much with that tiny bit.
Now I am recovering from severe illness, so I can't do as much as I would like, including painting, but I have started(but still bought more from them in-between).
The numbers are clear to read, I was worried 48colours, despite their reassurance it would be small& ineligible but I need not worry, perfect!
It's addictive & hard to stop,where as other 1s I have purchased, I haven't enjoyed as much and struggled more with, reading numbers, paint drying etc.
Yes, I have made mistakes,(thank goodness for the paper guide) but I'm still determined to fix it, unlike other paint by numbers kit,as this is worth it & I'm excited to see the finished result& have the painting I love.
It's got me back into painting, as I have purchased all manners of art accessories.
I'm very excited by it all& when receive emails from them.I have purchased more and every time they have arrived safely, perfect.
I will not use any other website for paint by numbers unless houseart don't have, as 48 colours is the must , it's worth the extra effort, and their selection of paintings are amazing and well I think the company are to..
I really hope it continues, so far I'm over the moon& so happy. This is my honest experience, opinion and review!
Thank you for your time, if there is a paint by numbers you really want, just go for it.
Great gift idea
Love the idea of this and bought one for a friend as well! Great piece of art once it’s done and hanging proudly on the wall!
100% DO NOT USE!
100% DO NOT USE.
This company is posing as a UK company although they are based in China. Ordered a custom picture for a birthday present nearly a month ago and its still not been shipped.
Ive given up on them - including getting a refund.
Do yourself a favour & find another company before using this one. Waste of time & money.

Reply from Houseart
My cocker
Delivery was a little slow but arrived intact no issues. Pack contained three brushes and paint palette plus a magnifying card. Numbers were clear and easy to follow. Picture printed onto canvas so would look good in a frame or stretched onto a canvas. Impressed with the quality and I am enjoying seeing the image appear.
Would not use again!!
Initially bought as a present and only ordered as it stated on website it was a uk company. This is not the case and the item arrived later than advised. They refused to let me return for refund even though they advertise returns policy and continuously offered unreasonable refund amounts nowhere near the cost I paid. After about 4 weeks and numerous emails I settled for half of total cost, even though I was prepared to return the package.
The product itself is ok however the fact you have to add the frame yourself is not reflected in the price in comparison to other companies selling same item.
A couple of paints were dried, couldn’t begin to attempt to try and resolve this given previous issues with their customer service.
For any future purchases I will definitely use the tried and tested uk based company I have used previously who have excellent customer service and whose website is honest.

Reply from Houseart
Disappointed in colours and quality of some of the paints
I ordered a kit to replicate a photo that I had taken. The colours don't fully reflect the colours in the photo and of the 5 paints I have opened so far 2 are sticky and difficult to paint with. Disappointed.

Reply from Houseart
Am now on my 4th painting from Houseart…
Am now on my 4th painting from Houseart and I’m really enjoying them…so relaxing and therapeutic to do, time just flies by when doing this. All in all good quality and have had so many lovely compliments on each of my paintings I’ve done so far. Waiting for my
next 3 to arrive (its buy 2 get on one free) only thing I would say is the delivery takes longer than what I thought. But I’m so happy with the end results. Deffo worth it !! I’m obsessed with them now. Love my new hobby.
Very happy 😊
Very happy 😊! Enjoyed doing painting of my cat. Thank you!
(Migrating elephants at sunset)
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