House Fox Estate Agents Reviews 303

From the moment I contacted HouseFox to inquire about selling my house until completion I could not have received better service. Neil produced an amazing video of the house and within hours of posting I had an offer. Neil negotiated and the sale went ahead. Lovely Nikki kept me informed every step of the way even finding me a dog walker for when I moved. Exceptional service. Five gold stars are not enough. Grateful thanks. Grace

Great service . I found House Fox to be very efficient and professional, They are very up to the minute and pro active in their
marketing approach . The staff are very approachable and friendly. Great company would highly recommend them..arch

Brilliant service - would highly recommend Housefox if you're looking to sell your property.

I am very dissapointed. Bad customer service. Want to buy a property. Treated very bad. I was Not listen too. Accussed of false acqusation by Vendor.

I have purchased multiple properties through housefox and sold through them too and have always had impeccable service. The team are always on hand to answer any questions I had and we’re constantly keeping me updated with information. Couldn’t have asked for more from them!

Honestly, I was dreading the whole process but Housefox made it so much easier than I expected. From day one they were just really helpful and down to earth - none of that pushy sales stuff you get with some agents.
What really impressed me was how quickly they responded to everything. I'd send an email and get a reply within the hour most of the time. They kept me in the loop constantly which really helped with the stress levels! The team clearly knows the local area inside out and gave me honest advice about pricing and timing, which I realy appreciated.
They handled all the viewings professionally and the feedback was always detailed and useful. When we got to the negotiation stage, they worked really hard to get me the best deal possible while keeping everythign moving along nicely. Even helped chase up solicitors when things were moving slowly - absolute lifesavers!
The whole team was freindly and approachable throughout. Special mention to whoever handles their photography - the photos of my property looked amazing and definitely helped attract more viewings.
Can't reccommend Housefox enough. If you want agents who actually care and will go the extra mile without making a big fuss about it, these are your people. Already told my nieghbor about them and will definitely use them again if needed

All problems started from beginning. Even got me to the point when have no choice but to write official complaint or cancel them services.
Wanted to thank a Josh.B from Weston super mare branch for scaring away potential buyer after one month off progress off purchase,this person form the beginning could not pass correct information i provided on them form they give me to fill which was ignored completely and Agency did what they wanted in resulting stressful start. After I complained they corrected the information, however not for long as thy changed it back despite knowing that it's wrong. Due to this wrong information was provided to the buyer and his solicitor. And that caused confusion with my solicitor as they thought I gave them the wrong info. After emailing back and forth I thought that we sorted this out, but after waiting 2months I was advised that the buyer is still confused and not sure if want to proceed. Due to the estate agent clearly didn't know anything regarding the property situation and didn't want to listen to anything I was saying I lost the buyer.Again after officially canceling services with the agency Josh.B blamed buyer solicitors and my solicitor . Will never use them again.
Just updating!!
Property was sold on January 2026 with no issues with other estate agents,there was no problem with getting mortgage for the Buyer with only 10% deposit and i don't needed to change to the lease like House fox advice it's necessary to do so. Conclusion:
Don't trust House Fox . Go for other estate agents. I lost 6 Month off sale and loads off stress with House fox . Best of luck.

Really pleased with the service we got from all the team at house fox.
Thank you very much.

We have been fortunate enough to sell and purchase various properties through House Fox over the years and once again we received a great 5* service from the start to completion. Neil and his team were on the case from the beginning. Sensible and valued advice and always kept us updated. Towards the end nearing exchange / completion we had an major issue with the start of the chain but Neil jumped on this problem and rectified the situation within a few days which all meant we could complete at the end of March. Do not go anywhere else, these are the guys you want to sell your house through. Massive Thanks to Neil and his professional team for fantastic service. Cannot recommend House Fox enough. Thank you.

Very approachable and knowledgable of their local market. Sensible advice and once chosen the property was listed on the Internet within 48hours. Plenty of well composed images generated immediate viewings. From listing to completion just 8 weeks. Thank you.
These are the guys to sell with.

Neil and the whole team were exceptionally professional from our first meeting. They were always available and honest in our discussions and although it was a lengthy process they brought about a successful conclusion. I would have no doubts in recommending them or using them again if the need arose.

From the very first contact will Neil and the team nothing was to much trouble ,from marketing the house to completion ,they were always on the end of a phone call,Niki kept us constantly updated and helped with chasing up solicitors ,I can see why they win so many awards ,I would highly recommend House Fox 100%.

This is the second time we have used award winning Housefox to sell a property for us and highly recommend them. They are a dedicated and professional team and use Simon James for photos who is an amazing photographer. They ensure that viewers are well informed and motivated to purchase.
Last time we had 5 viewings one after another and 3 offers. This time the property was sold within hours of going live with two viewings back to back and both offering the full asking price. Both sellers and buyers are kept very well informed making the sale process as stress free as possible.

A fantastic experience from start to finish for both buying and selling. The team were professional, helpful, informative and approachable throughout.

Property buying/selling can be a stressful process, with many curve balls thrown especially during the conveyancing process and House Fox's dedicated point of contact for each transaction came into their own with constant status updates and solicitor prodding.

Thank you all for such a pleasant experience!

Excellent all round service right from the start, Josh came out to do the valuation, very friendly & knowledgeable. Gorgeous pictures by professional photographer. Staff at the office in Weston super mare always very approachable & helpful. Would definitely recommend House Fox, I will use them again in the future too. Thanks everyone

Top class job . Very professional photos which certainly bring your property into another class from other agents . Staff keep you well informed of any viewings, all feed back , we also sold within weeks great communication throughout would definitely recommend and use again if needed. Can't thank Neil and niki enough also there team .

Very good service. Friendly staff answered all queries quickly and efficiently. Would recommend them to all family and friends.

Great personal service by Neil and the team.
Answered all my queries promptly and understood the property market.
Would recommend

I chose House Fox simply because they had sold a lot of properties in my area their fees were very reasonable
The photographs they took of my property were excellent they were true to the house as since viewing other properties the pictures have been overstated to say the least. They conducted all my viewings and the house was sold after only being on the market 2 weeks. I found all the staff polite and courteous and professional and would have no hesitation of using them again

Thankyou to the Housefox team for selling my house, if I had another house to sell I would put it with you.
The photographs were amazing and showed the house at its best even in the winter.
Communication great all round and through the process.
Thankyou so much