The van driver and mover, Khalid, was really helpful. Although there should be another driver coming initially but faced issues which caused 2-hour late, I still really like the service with super rea... See more
Company replied
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See what reviewers are saying
The driver was fantastic! Although there was a significant delay in his arrival, he worked incredibly hard to make up for it and completed the job within the 2-hour window. He was extremely helpful, n... See more
Company replied
Pav and Louis were an absolute dream team. From the moment they arrived, they worked with a speed and ease that honestly didn’t seem human everything was handled quickly, carefully, and without a... See more
Company replied
The van didn't arrive and didn't arrive - there was no customer service. The van had broken down, there was no one saying what would happen as they had no spare vans at all. The van that arrived looke... See more
Company details
Information provided by various external sources
The most reliable, efficient and on time service is provided by House Movers. with many experienced individuals and a group of professionals that specialise in moving houses and corporate moving services. House Movers is a London based company and helping to move house to all over the UK with a very competitive price. Moving House since 2013 with great reviews. When it comes to Office Movers and House Movers, our company provides various offers on packing services starting from boxes, shrink wraps, bubble wraps and tapes. All additional packing services can be done upon request.
Contact info
3 The Mansions, SW5 9BW, london, United Kingdom
- 02033226026
- hello@housemovers.co.uk
- housemovers.co.uk
4.6
Excellent
124 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
House movers deserve a medal for their patience!
House movers deserve a medal for what we put them through. Yet throughout it all they were professional, kind and incredibly efficient! I would recommend them to anyone looking for professional movers.
June 9, 2022
Unprompted review
Reply from House Movers
Hi Neeta,
I really appreciate your kind words. There is no job too big for us, I'm very glad to hear that the service was to your satisfaction. Should you need us again, give us a call and we'll sort the rest for you. Have a blessed day for now.
Kind Regards
House Movers
Outstanding service
Outstanding service - look no further! Our first movers walked out on the job. Had to find a movers last minute. These guys weren’t just available at the same price but had double the people. Excellent and polite. Total pros. Look no further
June 7, 2022
Unprompted review
Reply from House Movers
Hi Janet,
Thank you so much for taking the time out to leave us your feedback, we really appreciate it. Customer satisfaction is our main priority. We're very glad to hear that the service and our employees were to your satisfaction. If you ever require our services again, just give us a call and leave the rest for us. I wish you a happy and blessed day.
Kind Regards
House Movers
The professional rescuers
The rescuers. In a desperate situation, House Movers understood my needs and acted with an emergency mode. 🤷🏿 As soon as I called, Hadda humanly answered and understood the full picture of my unforeseen situation.😁 The company didn't refuse to get my friend to pay for me. 👍 Job organisation and fast service was set in no time with a great team of kind, extremely professional, men with good values and impartial men. They deserve their salary.👌 Friends and I were very happy about their services. 😉
May 23, 2022
Unprompted review
Reply from House Movers
Hi Noelle,
I really appreciate your kind words. You're very kind to take the time out and leave us your feedback. I'll let Hadda know that she was very helpful and that you were happy with the way she carried out the service. Whenever you need our services again, just give us a call and we'll take care of the rest for you. Have a great day for now!
Kind Regards
House Movers
Amazing
First off, I loved the website and how easy and simple it was to get a quote and book the service. Much better user experience compared to all of the other websites who ask a million questions before giving a quote.
I spoke to someone on the phone afterwards to confirm my booking and the customer service was excellent. Very kind, helpful and professional demeanour.
On the day the move went smoothly and the two men who helped were positive, helpful and worked hard. They were very professional and ensured our things were well-strapped in the van and safe.
Overall our experience was amazing and the price we paid was fair and affordable. My only comment is that the drivers didn't come on time and were 40 mins late, which we planned for and didn't bother us, but being on time would have made the whole experience flawless. Thank you for the excellent service.
April 21, 2022
Unprompted review
Reply from House Movers
Hi B.B,
Thank you so much for your feedback. Your kind words are well received. We're very glad to hear that you were happy with the service that was provided. We always try our utmost to keep customer satisfaction. Next time, we promise to have a flawless service for you. If you require our services again, just drop us a call. Have a fantastic day for now!
Kind Regards
House Movers
Excellent Service
I booked in for a man and van for a couple of hours. The guys were very punctual and very friendly. They were efficient with the service and carried out the booking without a hitch. Would definitely recommend.
March 10, 2022
Unprompted review
Reply from House Movers
Hi, we are very glad to hear you were happy with the service. We're always here if you require our services again.
What a service brewa was a pleasure…
What a service brewa was a pleasure today .he was efficent courteous and very professional at all times .would highly recommend this company on value alone. A fantastic job done and one very happy customer
February 18, 2022
Unprompted review
Reply from House Movers
Amazing! We're so glad to hear that you satisfied with the service that was provided. I'll be sure to let the driver that was assigned to you know that his work was recognised. If you ever need us again, we're a simple phone call away.
Our family have used House Movers twice…
Our family have used House Movers twice so far with one more move planned. Excellent Service from Jaral (Jack) and his assistant. The moving team are quick efficient and a very busy day was made more bearable by their professionalism. I would highly recommend them.
February 16, 2022
Unprompted review
Reply from House Movers
Hi Karina, thank you so much for your kind words. We do always try our very best to keep customer satisfaction. Your review is very much appreciated.
great service
great service. arranged removal at very short notice
two vans.
turned up on time were very polite and helpfull
vans were clean in and out
would recomend this service
February 16, 2022
Unprompted review
Reply from House Movers
Hi Colin, thank you for taking the time to leave us a review, we know your time is valuable. We're always at your service if you require our services again. I wish you a great day!
3 guys one van, lots of money.
Booked 3 guys for 8 hours and one van for the job, was told this van would be adequate for the move, I lived in a 3 story town house with a loft and garage. The guys couldn't of been nicer, they proceeded to pack up my kitchen which was the one room I hadn't packed myself. They took HOURS doing so. My wife and I discovered upon emptying boxes at the other end, they had wrapped EVERYTHING in paper for protection, including plastic cups and even tins. consequently they took far longer than was needed. Lunch time came and the guy in charge disappeared for an hour taking the van with half my house in it. One guy stayed in the kitchen, packing, one sat in the back of another van (I had hired 2 moving companies as was worried about the amount to move) by the time we had finished unloading at the other end, I had to pay nearly £1100, I was quoted £771. I had to pay these guys overtime, purely because they took so long packing one room. If my wife and I hadn't pack 80% of our house before hand, I'm sure I would of paid £2000. So over all a terrible experience. Between the 2 companies I used. 5 guys 3 van loads and nearly £3000. It took 11 hours to move. What a complete joke.
October 5, 2021
Unprompted review
Reply from House Movers
We are sorry to hear that you have had to leave us negative feedback and quite honestly this one has taken us by surprise. You were quite satisfied on the day of the booking, however, the feedback now neglects that. I hope you have not got us confused with the other company you had booked, that was an hour late as you were not happy with them and their service. You let them go on the day when we were there since you were happy with us to carry out the moving activities for you as they have done a cowboy job.
In terms of one of the guys leaving for an hour, you are quite right on this point, Which we will speak to and find out the issue and reason for this. On the contrary, our team arrived on time with packing materials and essentials that were needed for the move. which the other team did not show up with and you kept us.
Our team does work by the hour and you had three men working to complete the booking, Additional time will be charged for all customers and they are all made aware of this prior to booking. We know extra costs are not something that makes anyone happy however the service is on a time basis.
A mega Luton van is the biggest van available for the move as the next size up is a Lorry, If you were not happy with the price of the Luton then you most surely will not be happy with the price of a lorry to do the move.
We wish you the best of luck moving forward and hope all goes well for you.
Absolutely fantastic service
Absolutely fantastic service. We had Karwan as our driver/lifter for our move. You couldn't want for better service- professional, honest, capable, friendly. Would genuinely use House Movers again. Ask for Karwan if you can.
October 5, 2021
Unprompted review
Reply from House Movers
Hi Jake,
Thank you for your kind words. I'll definitely let Karwan know that you were happy with his work. Once again thank you for taking the time out to leave us your feedback. If we need us again, just give us a simple phone call.
Kind Regards
House Movers
Best movers I have ever used
Best movers I have ever used. Sami, Omar and Cosa went above and beyond what I expected from them. They were helpful, friendly and got the job done without any damage to our belongings. I highly recommend these guys if you want to reduce the amount of stress in moving.
October 2, 2021
Unprompted review
Reply from House Movers
Thank you so much for your kind words Nicholas. We really appreciate you taking the time out to share your experience with us — and we agree, Sami, Omar, and Cosa are truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Very very helpful and attentive!
Very very helpful and attentive!
Will deffo book again!
October 2, 2021
Unprompted review
Reply from House Movers
We're very glad to hear that you were satisfied with the service. Thank you for leaving us your feedback. We're always at your service for any future jobs that may require our help.
I was very impressed with the removal…
I was very impressed with the removal men
They worked so hard and had lovely manners
I wish you good luck I would certainly recommend your company .Thank you 🤗
September 28, 2021
Unprompted review
Reply from House Movers
Thank you for leaving us your feedback Ms. Gillian. Your satisfaction is our success, we're very happy to hear that you were satisfied with our services and work ethics. We're always a phone call away if you ever require our services again.
Amazing movers - best ever!
Amazing movers. The best ever. Perfection all the way. Staff and management exceptional. Highly recommend to all.
September 22, 2021
Unprompted review
Reply from House Movers
Your kind words mean a lot to us Vijay. Thank you for sharing your thoughts on your experience with our services. We're very glad to hear that everything went well. We will always be available for any future services you may require.
Great efficient company !
Great efficient company / moved my boxes from storage at very short notice. Dylan and Harda were lovely to work with.
Shelley
September 16, 2021
Unprompted review
Reply from House Movers
Hi Shelley, thank you so much for your kind feedback. We're very glad to hear that you were happy with our employee's work ethics, we always try our very best to keep all of our customers satisfied. Please do recommend us and let us know anytime you require our services again.
A FANTASTIC SERVICE (London to Cardiff)
ABSOLUTELY PHENOMENAL SERVICE!!!!!! By far the most competitive price we could find. The driver was 10 minutes early and extremely helpful. Thank you so so much!!! We'll be using House Movers again for sure and will be recommending to all our family and friends.
September 6, 2021
Unprompted review
Reply from House Movers
Hi Anna,
Your kind words are very much appreciated. We are so happy to hear your satisfaction. We'll be sure to let the employees that did your job know that their work was to your satisfaction. Also thank you for recommending us to friends and families. We are always here and available for any future moves you may require. I wish you the very best of days.
Kind Regards
House Movers
awful …
our experience with this company was awful
Booked 2 weeks in advance. workers
were 4 hours late (and small baby was hungry because of that)
heavily scratched a wall while moving boxes (now have to pay to a landlord)
forgot a part of chair in elevator.
Discount? Appologies?
Of course not, you promised a discount by phone and they didn’t do it. Just demanded cash and full price.
Worst service ever.
Update:
as your workers came 4 hours later they finished late so according to them, they “couldnt accept card because office is closed already and couldn’t give a discount (that was disscussed with the office) again because office is closed”. so that took the full price. And when I wrote you next day and and several times after you just ignored.
yes, you are moving company so you have to know that in the moving day everything should go according to schedule. time management is important. And we called you one day before to confirm once again day and time. You confirmed and came 4 hours!!! late!
August 31, 2021
Unprompted review
Reply from House Movers
We are very sorry to hear that you were not happy with the service. Our driver and workers do their best to satisfy the customers. Any issues in relation to discounts must be discussed with the office and not the drivers. As we are the ones dealing with it. Once you have spoken to someone at the office and come to an arrangement then discounts will be applied.
Apologies to hear that you did not feed your baby for 4 hours, However, we are just the removal guys and deal with the house move.
In terms of payment, we provide multiple payment methods that you can choose from. But yes we do take payment only for the service used by the customer.
We wish you the best of luck moving forward.
This was a very good experience
This was a very good experience. The driver was helpful and friendly, and didn't balk at the ridiculous amount of stuff to load and unload.
August 26, 2021
Unprompted review
Reply from House Movers
Hi Scott,
Your review and kind words are very much appreciated. We know your time is valuable and it means a lot to us that you've left us a review. We always try our very best to ensure that all of our customers are happy and satisfied with the service. Please do keep us in mind for any future services you may require.
Kind Regards
House Movers
Mike from timperley was brilliant!
Mike was brilliant! Lovely guy and very helpful with the move. Very much recommend!
August 4, 2021
Unprompted review
Reply from House Movers
Hi Thomas
We very much appreciate your kind words. We're glad to hear that you were satisfied with the service and with the work of our employee. We're always a phone call away, please keep us in mind.
Kind RegardsHouse Movers
Very nice company for moving and…
Very nice company for moving and transferring your belongings with superstar service.
Dylan and Shawn were the 2 guys who have brought my stock, very nice guys and very helpful. Thanks so much
July 31, 2021
Unprompted review
Reply from House Movers
Hi Mena
Thank you for taking the time out to leave a review. We very much appreciate your kind words. We're glad to hear that you were satisfied with the service from the 2 employees, we'll be sure to let them know.
Kind RegardsHouse Movers
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