From first making my appointment, to my ear wax removal appointment, everything was so professional. Sarah Cottam who did the removal made me feel relaxed and at ease with what was going to happen,sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Experiencing problems with my NHS hearing aids I was grateful that staff were so helpful and only too pleased to help. Sarah was so supportive and replaced domes with no charge. Thank you once again.... See more
Company replied
The staff at Morpeth were as always , extremely helpful and focused on what's best for the user/ customer. In this case we were deciding next steps on replacement hearing aids. The process was r... See more
Company replied
I was shocked by the amount of wax in both my ears, my latest hearing aids actually work better than I expected. I’ll be booking another appointment in 4 months time, couldn’t fault any of the staff.... See more
Company replied
Company details
Written by the company
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contact info
55 Bridge Street, NE61 1PQ, Morpeth, United Kingdom
- 01670 333 777
4.7
Excellent
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So helpful
So helpful & friendly.
My life is transformed by their expertise.
August 16, 2023
Unprompted review
Very good service from cheerful staff.
March 7, 2023
A very professionally run service
A very professionally run service. Warmly welcoming and full trust and confidence in Sarah and diagnoses and treatment.
Would have no hesitation in recommending practice.
March 14, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.