House of Hearing - St Andrews Reviews 

51
TrustScore 5 out of 5

4.8

14 Argyle Street, KY16 9BP St Andrews, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Previously I have always had ear syringing with the NHS. This involves an initial consultation, using ear drops for some weeks which results in total blockage, before the actual procedure. One morni... See more

Company replied

Rated 5 out of 5 stars

Removal of impacted ear wax and brief examination of my ears on my first visit; a full consultation, ear examinations and testing session on my second. At each appointment my questions received f... See more

Company replied

Rated 5 out of 5 stars

My hearing was ‘lost’ due to compacted earwax. A quick visit to House of Hearing solved the problem. Efficient and friendly service.

Company replied

Rated 5 out of 5 stars

I accompanied my father - who will be 100 in a few months' time - to his hearing test appointment. We met Kyle, who was extremely patient, helpful and constructive. Both in respect of the tests he ca... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Contact info

  • 14 Argyle Street, KY16 9BP, St Andrews, Scotland, United Kingdom

  • 01334 470 011

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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No recent history of asking for reviews

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4.8

All reviews

(51)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and advice from…

Excellent service and advice from Phillip, the Audiologist at the St Andrews branch of House of Hearing. No pressure to purchase hearing devices and I was given ample time to try different hearing aids before deciding on what suited me best. Highly recommended.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Clearing wax

The clinic was opposite a car park. It was bright and clean. The nurse showed me the inside view of both ears. The vacuum was noisy but quickly and painlessly it removed the offending wax.

January 26, 2023

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