I ordered my items and payment was made, taken out of my account and a couple of days later an email arrived saying my items were bring refunded. No reason given. I've emailed the customer service des... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
House of Mosiacs dealt with my order very efficiently and helped me overcome some difficulties with the delivery (which was not their fault). It was an excellent and personal service. The tiles arrive... See more
Impressed with ease of order and tiles arrived within a reasonable time. Wouldn't have ordered whole area as with postage included, tile pack unit price quite high. The new ones perfectly matched t... See more
What beautiful mosaics and such a wide variety to choose from. They have totally transformed my 2 bathroom mirrors which now look luxurious in golden tones. I received helpful prompt service at all... See more
Company details
Information provided by various external sources
House of Mosaics are a trend setting on-line boutique, specialising in innovative and inspirational mosaic tiles.
Contact info
30 Avenue Rd, AL1 3QB, St Albans, United Kingdom
- 01727839920
- enquiries@houseofmosaics.co.uk
- houseofmosaics.co.uk
3.6
Average
473 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery and good communication,
April 5, 2023
Really good product
Really good product, easy to use and makes a big difference to my bathroom. Ordered them online really easy and delivered quickly.
April 9, 2023
Great communication
Updates via email answered by an individual who was friendly and helpful. Great product. Delivery within 2 days. Repeat order. Nightly recommended.
March 28, 2023
Fantastic tiles good product and great…
Fantastic tiles good product and great customer service.
March 27, 2023
Overall very pleased
Very quick and easy ordering process. Arrangement for delivery was simple. Delivery was as expected. Overall I am very pleased.
March 26, 2023
The customer service was excellent from…
The customer service was excellent from start to finish, they kept me up to date every step of the way.
a big thankyou to Lisa and the team.
would defiantly use these again.
March 24, 2023
All samples I ordered didn’t arrive.
March 10, 2023
sample tile
the sample we asked was fine unfortunately it wasn't a direct match to what we wanted but that wasn't their prob, only down side they had to sented a 2nd sample as the first seemed to have got lost or what ever ,will certainly try then again
March 17, 2023
I needed tiles for my kitchen and found…
I needed tiles for my kitchen and found house of mosaics so went both chaps brothers helped us showed us the different tiles gave us tips on using and what a saving from 15 pound to 2 pounds couldn't go wrong next day we put on our kitchen walls and wow they look fantastic
March 10, 2023
Samples were easy to order and arrived…
Samples were easy to order and arrived fairly quickly. The samples were as expected and now would like to place my actual order. Thank you House of mosaics.
March 15, 2023
Beautiful tiles
Beautiful tiles but arrived broken. Company quickly sent replacement - excellent customer service.
March 5, 2023
outdoor tiles
not warned that the tiles had been dispatched, thus did not know when to expect them. Also samples were smaller than the 1/8th advertised on the website. However, sufficient enough to see the colour
February 28, 2023
Great service ordered an delivered in a…
Great service ordered an delivered in a couple of days.
February 26, 2023
Excellent fast efficient service would…
Excellent fast efficient service would highly recommend
February 25, 2023
Delivered super quick
February 25, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.