A little disappointed with no packaging at all for the reed diffusers, considering they will be gifts. Wooden sticks and bottle arrived as they were, not boxed or wrapped.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was a lucky competition winner! I won a medium candle of my choice and went for Pancakes - a blueberry and vanilla scented candle. Not only did it smell better than I could have imagined, but they a... See more
These are the most incredible candles I've ever bought! The smell is just phenomenal. They last for ages and quickly fill the house! The packaging is stunning and the beautiful Amber jars can b... See more
I purchased a vanilla flavoured candle from Warwick market. Extremely pleased with the quality and fragrance strength. House smells lovely even after burning my candle. I will definitely recommend... See more
Company replied
Company details
Written by the company
A lifestyle brand for extraordinary people. We make, create and collaborate. Bringing a selection of in-house designed products, prints, hand poured candles together with carefully selected brands that compliment our view on life and home.
Contact info
BIRMINGHAM, United Kingdom
- hello@houseoftwotrees.com
- houseoftwotrees.com
Fave Candle Store
The best scents, lovely packaging, fast shipping & run by a brill human.
November 26, 2025
A little disappointed with no packaging…
A little disappointed with no packaging at all for the reed diffusers, considering they will be gifts. Wooden sticks and bottle arrived as they were, not boxed or wrapped.
November 30, 2025
Reply from House of two trees
Hi Sukhan, Thank you for leaving the review about our reed diffusers. They are sent out as the images on our website show. We do not offer gift wrapping, and we don't box them, which causes more packaging waste. Feel free to reach out via email to discuss anything further. Sarah
Reply from House of two trees
Thank you Paul :)
Fabulous products
Fabulous products. Easily accessible website. Great communication. A perfect shopping experience.
September 24, 2024
Reply from House of two trees
Thank you so much for the review. Sarah :)
Second order and this was just as good…
Second order and this was just as good as the first. Everything arrived as expected and well packaged up.
April 28, 2024
Lovely candle and diffuser
Lovely candle and diffuser, but I waited a little longer than expected for delivery, especially when it's a business local to me.
April 24, 2024
Fantastic seller and amazing candles!
January 17, 2024
Great candles!
Great candles, with attentive and responsive customer service. Very pleased overall!
December 13, 2023
I love these candles
I love these candles, they smell amazing, I’ve stocked up so I don’t run out anytime soon! Also perfect as gifts!
December 11, 2023
Best smelling candles especially…
Best smelling candles especially English Gentleman! Great packaging and the candle burns well! No tunnelling!
November 17, 2023
I was a lucky competition winner
I was a lucky competition winner! I won a medium candle of my choice and went for Pancakes - a blueberry and vanilla scented candle. Not only did it smell better than I could have imagined, but they also sent a matching tray as an extra surprise! Such a kind gesture, I’m a very happy “customer” (and will absolutely be coming back for more scents!)
August 26, 2023
Absolutely awesome
Absolutely awesome, beautiful objects we can use every day, thank you :)
March 15, 2023
Perfect in every way!
These are the most incredible candles I've ever bought! The smell is just phenomenal. They last for ages and quickly fill the house!
The packaging is stunning and the beautiful Amber jars can be used after which is great!
They arrived very well packaged and very quickly!
100% recommend Earth!
December 21, 2022
Beautiful original at a reasonable price
Whilst they could not be available for me to collect They contacted me to rearrange deliver of this beautiful centrepiece bowl high recommendation thanks
December 11, 2022
English Gentleman is the most gorgeous …
English Gentleman is the most gorgeous smelling candle!
October 12, 2022
I brought two Calm candles one for me…
I brought two Calm candles one for me and one for my daughter as a ‘Random Act Of Kindness’ they smell gorgeous! I was amazed it arrived so quickly. Thankyou
March 18, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.