HouseSigma Brokerage Reviews 1,372

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their attentiveness, knowledge, and helpfulness, making the home buying or renting process smooth and stress-free. Many appreciate the proactive and responsive customer service, highlighting how agents go above and beyond to advocate for their clients and provide valuable advice. Reviewers frequently mention the efficiency and ease of the overall service, noting quick response times and a supportive approach that simplifies complex situations. The user experience is often described as excellent, with many appreciating the clear communication and guidance provided throughout their journey.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, knowledge, and... See more

Customer service

People report positive experiences with customer service, highlighting agents who are helpful, patient, and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the platform's user-friendliness... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Our realtor Hercules was attentive, understanding and was always willing to answer our questions . He kept us on the loop every step of the way. He did a fantastic job selling our home and got use a... See more

Rated 5 out of 5 stars

There were other platforms but HouseSigma is the best. The detailed information, transparency, and layout is unmatched. As for the sales rep -- Kendrick Blancher, he's a pro, knowledgeable, friendly,... See more

Rated 5 out of 5 stars

We had a great experience working with Sandra Maikawa in our search for a rental property. She was consistently responsive and always quick to get back to us, which made the entire process much le... See more

Rated 5 out of 5 stars

She was actually honest and genuine and really trying to help us. She is also thorough and incredibly patient. We went back and forth on a rental fora long time and she never pressured us. But when it... See more


Company details

  1. #1 of 2 best companies in Real Estate Agency
  2. #1 of 6 best companies in Appliance Store

Written by the company

HouseSigma Brokerage is a full service Brokerage for both home buyers and sellers. Our real estate sales representatives and real estate brokers utilize our leading technology platform and artificial intelligence to equip you with additional data and information to make smarter real estate decisions regarding neighbourhood, price point, staging, and more. On the other side of the coin, we provide a free HouseSigma app for regular consumer to stand on top of the real estate market trend. HouseSigma app has close to 2 Million monthly active users. We are widely regarded as the #1 real estate platform in Ontario, Canada and is rapidly expanding to other provinces in Canada such as British Columbia and Alberta. Download the HouseSigma app on App Store or Google Play Store to equip yourself with extra data and to make smarter real estate decisions. If you are looking for an agent to aid your real estate needs, work with a HouseSigma REALTOR® now to unlock exclusive Premium Features on your HouseSigma app for free! This allows you to become a pro in researching, strategizing, and pricing in your home search journey. Premium Features include listing popularity based on views and watch, additional neighborhood insights, and more. Alternatively, if you are a real estate agent looking to elevate your business to the next level, regardless where you are in Canada, we welcome your inquiry in joining our HouseSigma brokerage! Benefits of joining HouseSigma brokerage includes 100% leads provided so that you do not need to worry about marketing yourself and can focus on customer services and sales; superb agent support with our first class HouseSigma Managing Brokers and staffs that has received 96.6% satisfaction in timeliness of support and 100% satisfaction in quality of support; free access to great tools such as CRM system, top notch learning portal, and Agent Toolkit to aid your daily operations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cathy Cahill went above and beyond

Cathy Cahill went above and beyond, answering questions quickly or offering honest helpful advice.
Thanks to her hard work and professionalism I found a home.
I'm truly grateful and would highly recommend her to anyone looking for a reliable and dedicated real estate agent.

November 29, 2025
Rated 5 out of 5 stars

She was actually honest and genuine and…

She was actually honest and genuine and really trying to help us. She is also thorough and incredibly patient. We went back and forth on a rental fora long time and she never pressured us. But when it was time to act, she was extremely responsive and works easily with everyone. It was a great experience. Highly recommend Sahar Masserat

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional support from start to finish

Our experience working with Vanzul was excellent from the beginning to the end. He was very patient, supportive and went above and beyond for us in our home buying process. He was always there for us through every step of the way to answer any questions we had. Whether we needed to find a good mortgage specialist or lawyer that we can trust, need to negotiate, or if we got stuck at one point, Vanzul was there to help in any way he can.

His professionalism, hard work, and care for his clients made the process enjoyable and stress-free. We were always in a comfortable state knowing Vanzul was with us, keeping us informed on the next steps, and making sure that we were ready and confident to move on.

We are very thankful for his assistance, and we will highly recommend Vanzul to others who are looking for a realtor who has their clients best interest in mind.

December 4, 2025
Rated 5 out of 5 stars

Incredible

Incredible. Melissa went above and beyond in my search for a new home and made the process as smooth and stress-free as possible.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

We had an amazing experience working with Jai Patel, our realtor from House Sigma, during the process of purchasing our first home in Ottawa. As first-time buyers, we were nervous and unsure about many aspects of the journey, but Jai guided us through every step with patience, professionalism, and genuine care.

He took the time to understand our needs, explained the market clearly, and always provided honest advice. Whenever challenges or uncertainties came up, Jai handled them calmly and proactively, helping us make confident decisions. His responsiveness—whether for questions, viewings, or clarifications—was exceptional.

Thanks to Jai’s expertise and support, we found a home we truly love. We’re grateful for everything he did to make the experience smooth and stress-free. We highly recommend Jai Patel to anyone looking to buy a home in Ottawa, especially first-time buyers looking for a knowledgeable and trustworthy realtor.

December 2, 2025
Rated 5 out of 5 stars

Highly recommend Martin Bouchard!

We had a fantastic experience with Martin Bouchard! He is knowledgeable, kind, and consistently goes above and beyond. Martin was excellent in supporting us throughout the process of finding our forever home. We would highly recommend him to anyone in need of realtor services.

November 27, 2025
Rated 5 out of 5 stars

Evan is Amazing! Had our best interest 100%

Evan was great, patient and very thorough during the applicant review process. We had quite a few applicants and he will share all documents with us, take his time to review each application, call us to give us the pros and cons and let us make the decision. He provided advice on pricing based on market trends and the property. He is amazing!

November 25, 2025
Rated 5 out of 5 stars

Caroline Rath was the BEST realtor I…

Caroline Rath was the BEST realtor I have ever worked with. She is caring, patient and really gave me the best experience. She helped me make offers that were appropriate to my needs, wants and budget. I will 100000% be asking for Caroline’s realtor expertise again in the future and have already recommended her to all my friends and family.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly Agents

Olena worked very hard to find a house suitable for my needs. She was very friendly and patient in listening to what I wanted from a house.

November 21, 2025
Rated 5 out of 5 stars

Very happy with HouseSigma and our agent

Our agent, Ala Zarei was a pleasure to work with. We worked with her to buy a new home and sell our old one. Ala is smart, honest and patient, which are just the qualities you need in today's challenging market. She is also helpful and responsive, I never had to wait long for her to answer my texts/emails. She is the third real-estate agent we have worked with and the best by far. We were so grateful to have her help every step of the way.

June 13, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look