While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, responsive staff who are dedicated to managing properties effectively. Many people highlight the clear and timely communication, as well as the prompt response times, which contribute to a hassle-free experience, especially for those managing properties remotely or from overseas. However, some customers also noted dissatisfaction, particularly from a tenant's perspective, citing issues with repairs being deemed the tenant's responsibility. A few other people also felt that communication could be unreliable, with instances of delayed responses or missed appointments, leading to frustration.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency of the... See more

Staff

Consumers find staff to be positive. Many customers praise the entire team for excellent support, with some... See more

Response time

Customers had positive experiences with response times. Reviewers frequently highlight the prompt and quick... See more

Based on these reviews

Rated 5 out of 5 stars

Housewise is a great company. They have managed all services required to keep house in best condition with almost everythingin their catalog. If they dont have any services readily available they pu... See more

Rated 4 out of 5 stars

Its a very good company to search flat on rent. Service is excellent and communication part is also very good.

Rated 5 out of 5 stars

Housewize is an incredible find for me. They are professional responsive and excellent at troubleshooting and documentation. Very clear and timely communication. For me, Nirza and her team have bee... See more

Rated 5 out of 5 stars

Close to a year, I have been using housewise to manage my 2 properties in Pune. So far my experience is positive. I am happy with their end to end property management services, that really helps som... See more


Company details

  1. Property Management Company

Written by the company

Housewise is a Rental property management company providing rental management services to NRIs in 22 cities - Pune, Bengaluru, Hyderabad, Chennai, Delhi, Noida, Faridabad, Gurugram, Greater Noida, Mumbai Thane, Navi Mumbai, Kolkata, Goa, Ahmedabad, Kochi, Chandigarh, Panchkula, Mohali, Zirakpur. Founded by IIT graduates and professionals, Housewise boasts of having customers from 40 countries. The company aims to create global benchmarks of Property Management.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

End to End Property Management services at Kolkata

Recently I have contracted Housewise for End to End Property Management services for my flat in Kolkata.I would like to thank the entire House wise team for the excellence support in helping me to rent out my property. Abhipsha and Satyajit coordinated the entire process smoothly and responded to my queries promptly, which made the entire process much easier as an owner. I have found them to be a very professional in their approach for managing properties.I would highly recommend their services.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Worst guys from tenant perspective

Worst guys from tenant perspective. I think this would hit the owners also as the tenants feel suffocated due to the way these guys operate. For the repairs they say it is tenant's responsibility. No clarity on the rent increases. They try to appease owners but if the tenant is not happy owners lose the business too.

March 24, 2026
Unprompted review
Housewise logo

Reply from Housewise

Dear Akanksha Seth, You approached us to take a property in Bangalore. When our team were in the process of our tenant verification process, you were belligerent with our team and your conduct was uncivilized. As a policy, we do not allow people with bad behaviour, even if they are working in good company. We are very happy to notice that our team followed our guidelines and did not allow you to proceed with renting.

Rated 5 out of 5 stars

House Wise is the Best !!!

I would like to thank the entire House wise team for the excellence support in helping me to rent out my property. It has been a wonderful experience working with all of you and I hope to use your services in the future as well . Wishing you all the best and continue to provide this high-quality of service.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Dealing with Sandhya was like trying to…

Dealing with Sandhya was like trying to get water from a stone, if the stone also had a massive attitude problem. Here’s a quick breakdown of the "service" provided:
​Ghosting Expert: She was incredibly fast at replying when it was time to collect the deposit. The moment the paperwork started, she vanished.
​Total Lack of Transparency: She conveniently "forgot" to mention several hidden maintenance fees and issues with the property that were glaringly obvious the day I moved in.
​Rudeness as a Policy: When I tried to follow up on promised repairs, she was condescending and acted like I was inconveniencing her by asking for the bare minimum.
​Unreliable: We had scheduled three different walkthroughs; she was late to two and completely stood me up for the third without so much as a "sorry"

June 22, 2025
Unprompted review
Housewise logo

Reply from Housewise

With reference to your recent review and our previous discussions, we would like to formally highlight the serious breaches of the Leave and Licence Agreement committed by you:

*Breach of Notice Period*:

As clearly stated in the Leave and Licence Agreement, there was an 8-month lock-in period along with a mandatory one-month notice period prior to vacating the property. You failed to serve the required one-month notice and instead chose to dispute the penalty payable. Despite this clear breach, the owner acted in good faith and was kind enough to waive the rent for the notice period, which was not an obligation but a concession.

*Unauthorized Duplication of Keys*:

You made a duplicate key of the property without any prior intimation or written consent from the owner. This is not only a direct violation of the agreement but also a serious matter with legal implications and a criminal offence. Such actions compromise the security of the property and are completely unacceptable.

*Unreasonable Dispute of Penalty*:

Given your position as an SBI Bank employee, we expected a responsible and law-abiding approach in adhering to contractual obligations. However, you not only breached important terms of the agreement but also persistently argued for a complete waiver of the penalty amount, along with the cleaning expenses, despite the clear financial loss caused to the owner. Such conduct reflects a disregard for the agreed terms and the consequences of non-compliance.

*Unauthorized Repairs and Maintenance*:

Repairs and maintenance activities were carried out by you at the property without obtaining the owner’s prior consent. This is a clear violation of the agreed terms. Nevertheless, the owner acted considerately and bore the cost of those repairs, despite not being obligated to do so under the circumstances.

When our team opposed your unwarranted demands, you chose to post this review nearly eight months after accepting the refund of the security deposit paid by the owner.

We are glad that we resisted attempts of fraud by you and did a fair job for the owner, i.e., our customer.

Its because of people like you that owners hesitate to rent out their property. People like you are responsible for creating mistrust in Indian society.

Rated 5 out of 5 stars

Happy with the rent agreement service

I recently got rent agreements prepared through Houswise for two of my flats, one in Noida and another in Thane, and had a very good experience overall. Pranali coordinated the entire process smoothly and responded to my queries promptly, which made the experience much easier as a customer. I was also happy with the pricing, as the charges were reasonable compared to some other companies. I would highly recommend their services and would gladly work with them again in the future.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

I am amazed with the partnership…

I am amazed with the partnership provided by Housewise for a resale transaction of my property. The overall professional approach ad understanding has been satisfying as a client. A special call out for Sarita and Arshad who stood out in customer service. Thank you Housewise and will be using this platform for all my future requirements.

October 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look