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Rated 1 out of 5 stars

do not deal with this company!! They will not respond to requests for return of product that will not fit my furniture. Persistent emails have been ignored and their return policy is nonexistent.... See more

Rated 1 out of 5 stars

The jacket I ordered was nothing like the picture very poor quality .. I wouldn’t recommend buying from this place worse ever. Delivery went all over China then all over Australia before u even receiv... See more

Rated 1 out of 5 stars

I placed an order with Houzz on 2/10/22. Houzz incorrectly addressed the package and it was returned and picked up by Houzz in Cedar Grove NJ. I dont have the items I ordered and was charged $85 for s... See more

Rated 5 out of 5 stars

I ordered the chair covers from this company. I have to say I was really doubting the quality of the covers, considering the relatively low price. I can’t believe how good they look on my chairs. The... See more

1.8

Poor

TrustScore 2 out of 5

27 reviews

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY Houzplus

DO NOT USE THIS COMPANY Houzplus.
I paid an extra $14.95 for expedited shipping. The 2 bar stool covers arrived way later so the fee I paid was useless. I also received the wrong color which I cannot use. It looks like I’m stuck with these items. Shipped from
The orient!

January 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great chair covers

I ordered the chair covers from this company. I have to say I was really doubting the quality of the covers, considering the relatively low price. I can’t believe how good they look on my chairs. They were super easy to install. I would have spent at least $150 a chair to have someone put new covers on. I covered 6 chairs for less than $60.00.

January 23, 2022
Unprompted review
Rated 1 out of 5 stars

Please be careful when you purchase…

Please be careful when you purchase from this company. I ordered chair and sofa covers from them, and they do not fit. They told me that I can't send them back because I would have to pay the shipping and it is very expensive. They said give them as gifts!

November 6, 2021
Unprompted review
Rated 1 out of 5 stars

Frustrated customer

I placed an order for lounge covers on 30 August. Had the wrong design delivered on 11 September which I immediately let them know. They 'apparently' rectified the problem. Today is the last day of September and I haven't received the correct covers yet. I keep emailing them and they keep on saying 'they're on their way'. 30 days on from the original order and nothing, it's a complete joke! I'm frustrated and would love to get my money back but good luck with a refund!

September 30, 2021
Unprompted review

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